I've been coming here for a while and most of the staff is nice and it's usually a pretty quick…read moreprocess from start to finish. Would recommend this location

Very clean place a lil cold but good for germs. Everyone has great customer service and J strong…read moregot a light hand for them finger sticks

West Little York location. I was there in the morning and seriously I was very scared of the girl…read morewho was using the same gloves with every single person there; so I asked her not to touch me. As soon as I arrived to the spot were they drew blood, the first thing that she said to me was "what is wrong" in an aggressive tone. I replied that saying good morning , she kept asking me more than three times aggressively "what's wrong?" I tried to explain her about costumer service and she said "I don't care." My experience was horrible. The only professional person there is Josh, he is very respectful and kind. He is not like the others horrible workers there. I have decided for my health to never go back to that location.

They don't pay you much. And they treat you like a…read morecriminal. I've never donated before. And... times are tough- so I came to exchange plasma for $100. They denied me for a medication I was on. Meanwhile there's a woman slumped over passed out with a dope baggie next to me. But her plasma??? Seems fine. The whole place smells like weed. The pot heads plasma? Seems fine. Filled with junkies. And sketchy people.

Wow!]! This staff member just hung up on me because I asked them to consider the people that come…read morethere, just to find out they closed, without any information, to anyone, on a Friday!)! These people know the donors, depend on the money, they receive for selling their blood but DO NOT CARE!! They are like demons, that love living off the blood of the poor!!

I called to see if they were expecting new donors they said yes so I drove down an when I showed up…read morethey said they weren't excepting new donors Lame if you don't want to work just stay home

Excellent people highest technology nicest credits for donations via their online store 30 plus…read moreyears donating platelets 98 gallons

Everyone here is super nice and helpful. I checked in as a walk in and was in the pre room in 45…read moreseconds. After everything was done in the computer I almost immediately sat down and donated plasma. My dad recently had to get plasma and blood transfusions. They saved his life. I will continue to go donate for as long as I can.

I've been coming to this location for years, had some issues here & there! I'm provoked today!!!!I…read morefeel like some of the Staff are Super unprofessional with attitudes towards the donors!!! Just my luck to have some new phlebotomist training on me! Set up took forever, they put a raggedy DEFECTIVE BP cuff on me!!! Machine kept stopping over 5 times! They final trouble shoot then another ISSUE, I had NO FLOW, needle had to be readjusted! No one APOLOGIZED for my INCONVENIENCE! 2 donors set up in my section after me left way before me!!!! They definitely play in your face then gossip & laugh about it!!!!:-(

The only thing "positive" about this place is the attitude the staff gives you while you sit and…read morewait forever. The wait times are ridiculous, and nobody communicates anything. Staff is too busy laughing and chatting with each other to actually help people. Completely disorganized, unprofessional, and clearly not concerned with anyone's time. Don't waste yours here.

Do not waste your time coming here just try a different location or different business altogether…read more They are never fully staffed and whenever they do have more than 2 people they waste time talking to each other and pretending to restock supplies between every patient. They're inconsistent with how each "nurse" checks vitals etc. and because of the long wait the food you ate to prepare has long digested and 8/10 by the time you make it to the "nurse" your levels are all too low and you can't donate.

1st time I went in the computer "glitched" and I was kicked out i think it was an accidental user…read moreinput or something. 2nd time I came in passed everything and failed an "arm test" for an old scar burn and "redness" of a pimple on my neck. Wasted my time again ovet literally nothing. I never once had this issue with biolife. Look at the pictures... they failed me over this crap.

I like this location and the people who work here are great, but the pay needs to catch up to the…read more"hero" branding. If I'm donating 900+ mils, $100 per visit should be the standard. It takes a lot out of you, and between the time spent and the occasional deferrals, the current rates feel a bit low. Cool spot, nice staff, just hoping for better payouts in the future to match the effort.

New donor. I completed my first, two donations. My intake/ first donation was from 7:10am-9:45am…read moreabout 2.5 hours. My second donation was from 7:15am-8:30am an hour and 15 minutes. Got paid immediately, my friend referred me so she will be getting a bonus. Staff were very polite and nurturing. The wonderful ladies that took care of me on my first donation were Marquette and Mayra. And my second donation, I wasn't able to get her name but she's the phlebotomist trainer? (she assisted me on my first and second donation, and she did spectacular on my stick today.) My only negative would be about the facility. They only had one kiosk working. BUTT you can complete your intake on your phone.

We had schedule and appointment at 2 we call and everything we drive 30 mint and we get there exact…read moreat 2 and they told us that they can take us in !

This place is good. The staff are nice but not stuffy, it's about as cool and casual as a place…read morelike this can be. One thing they're not casual about, though, is hygiene and safety! They're always cleaning stuff, changing things out, I'm not a medical professional but in my amateur opinion they seem to have a very high standard of care with regard to keeping patients safe. Good technique too, they never take more than one try to get the needle in the right place and so far I've only bruised up once out of the dozens of times I've been here.

An hour and a half behind on appointments, have many beds open because they don't have enough…read morepersonnel. Management needs to be fired as they just sit in the office on their phones while the business sinks. The area director needs to come HEAVILY evaluate this location!

Amazing place really saved me. I had a bad situation made $800 in donating plasma in 30 days be…read morehealthy be polite and be patient!!

The staff was kind, attentive and polite. The whole experience was a breeze. The quality of care is…read moretop notch.

I usually donate every month. Came here for the first time and got an infiltrated vein...I'm not…read moresure why. Never happened before.