Do not go here if you want reliable dentists or for them to honor your appointment. They have…read morecalled me now on 3+ separate occasions to move or cancel my appointment that was made months ago.

Alex did a great job in a regular cleaning. Communicative and careful to avoid any discomfort.read more

I'm a repeat customer. Scheduled my appointment for 4-5 months after my last cleaning and 3 months…read morean emergency fix early January. I was happy with the service at that point. At that point, I thought I confirmed the appointment twice. However, today when I arrived, the receptionist told me my appointment was cancelled my appointment without warning, quoting that I didn't respond to her by 3:42PM and as so she went ahead and cancelled it. No where in the prior messages did it say the appointment was at risk to be cancelled if I did not reply to the text message. Nor was this the case at the beginning of the year or during the last cleaning. I drove 20 minutes each way and took PTO attend. What's worse is when I tried to highlight the above point as constructive feedback, the representative did not want to read her messages and admit to the failure in communicating the risk of cancelling the appointment if I don't respond to the text message. I've had a least 100 doctor appointments over the last 5 years. I usually schedule them months if not a year in advance. Not a single doctor has ever canceled because I never responded to a text message. As I was trying to explain that there is no indication in her communications that there was a risk of cancellation until after she cancelled the appointment, the receptionist then continued to interrupt me continuously. I couldn't complete a full sentence without being interrupted. Not only the behavior of this individual was unprofessional and quite frankly, unacceptable, I'm more concerned about arbitrary policy that she referred to as started in 2026 where they will cancel appointments if you don't confirm. This shows that this was not an isolated incident, but rather a poorly communicated and executed policy that reflect poorly on the owners. When I asked to talk to the doctor/owner, I was told the doctor left for the day. This is concerning because had the appointment went ahead as planned, I would have to come back another day for the second half of the appointment. Outside of the obvious scheduling policy issue above, not having a doctor/dentist for an appointment defeats the purpose of the dental appointment altogether. At the end of the day, I'm not happy with the outcome here with this office. At the current moment, I don't know who I can't trust at this ultra smile brand. Is it the receptionist, the owner or the brand that I need to attribute this new found loss of trust. If you are a working professional, you may want to consider other professional options.

I've had the best experiences when at Ultrasmile DentaSpa in Midtown. I have been very apprehensive…read moreabout dental care since I was younger, so am always looking for a warm place with helpful staff. Dr. Bahmadi is very kind, patient, and helps to explain next steps to you easily. ... I haven't had any work done yet, so I'll probably have to update this review after I've had some done lol.

Dr. John Nelson is an excellent dentist. Considering that dentistry requires regular x-rays, you…read morewant your dentist to have the latest technology to reduce radiation, and to provide high quality images. Dr. Nelson's office is state of the art. He takes PPO and other insurance, and I've never had an issue with coverage. The office staff are quick to provide estimates, and I have not been surprised by unexpected billing. My husband has had two implants performed with Dr. Nelson. The work was perfection, with no pain, and perfect tooth alignment. There office has dedicated parking spaces in the large parking lot. It's conveniently located, and I've never had a long wait to be seen.

I like the dental team, but I specifically emailed to confirm they took my insurance and they just…read moresaid yes. They did not tell me yes, but now we are out of network (so the cost will be wildly different and you will have no free visits with us). I was clearly trying to see if I was losing benefits with this dental practice when I reached out because my employer changed plans.

This is Miami's best dental practice bar none! Everyone, from the reception, to the hygenist, to…read moreassistants, to the dentists - overseen by the amazing Julio Hernandez - are super. Biscayne Dental has taken care of my teeth, and my husband, for over 20 years and we owe the excellent condition to their proactive treatments. Going to the dentist is one of the least likable 'To Do' events on anyone's calendar, but that is why the team at Biscayne Dental is so important. They make it simple and never add to any anxiety, instead taking care of whatever is needed in the simplest and most effective ways, with the least discomfort. My highest recommendation!

Excellent team the energy is aways positive they make you feel like family I been going with them…read morefor 2 years and have no complaints, excellent team

I was overcharged $700.00 for a root canal .., work that was never done or performed in my mouth,…read more9/21/23. In hope to get my money reimbursed and being that I had paid $1,970.00 for the crown work, which included a "Root Canal"(that was never done or performed), I had tried to have the matter resolved amicably, but it was to no avail. At first I had been offered to get my money reimbursed through installments, but soon their mind changed, threatening me instead to have me arrested. Matter is pending still.

Please stay away from this place! I'll start off by saying…read morethat i went here in hopes of getting the dream smile I've always wanted, i should have done my research. I started a root canal with them which was not done correctly according to my new doctor. Also a deep cleaning which was supposed to be part of my treatment and i got charged for it anyway. Not done correctly so needed another deeper cleaning at my new doctor as well. They should not be doing cosmetic! When i went in to put in my temporaries, the doctor never showed them to me! He began to drill my teeth without me knowing what my temporaries were even going to look like. After drilling he placed them in and when i looked in the mirror i had a panic attack. I could not believe what was just cemented in my mouth. The teeth looked like those fake teeth you buy on Halloween. These were made "by their lab" they should fire that lab or get with the new technologies because when i tell you i was mortified. I began to cry and told them to remove it out of my mouth. He spent the rest of the night making a resin temporary, which looks so horrible, i can't even close my mouth with how big the teeth are. ( i have a very small mouth and teeth) it now feels like cement in my mouth. He placed the material high in my mouth on the inside which cause my gums to become extremely sore. I was not able to eat or drink anything let alone get any sleep as it feels like a block of cement is on my mouth right now . Luckily i did not let them finish my entire mouth, went for second opinions and found one of the best cosmetic dentist in Miami, and to my crazy surprise they are about the same price! When i tell you how mortified everyone at there office was when they saw my mouth. The dr here in this office does the best he can with the old technology they have at the office. I think he would have more potential if he would work elsewhere. He is kind and patient but i don't think he has the proper equipment, and not sure how much experience in cosmetic he has. save your money, they took my money and the manager or owner whoever she is her name is yuneisy refused to refund me my money. You'd think she has some type of sympathy but She kept telling me it's not about the money but kept it even tho i did not finish any of my procedures here. Please stay as far away from here as possible.

This office has been extremely unprofessional and irresponsible throughout my treatment. I waited…read moreover two months for a crown due to poor dental impressions and repeatedly receiving incorrect crown measurements. After all that waiting, I was called THREE minutes before my scheduled appointment for crown placement and told there was an issue with delivery. They first claimed the delivery service "got lost," then changed the story to "he got into an accident," even though I had already been told the crown should have arrived the day before. The constantly changing explanations made the situation feel dishonest and poorly managed. Communication about charges has also been unclear and inconsistent, and no one could give me a straight answer about billing. As I had to request four different times for the office manager to email me the charges, and have not received an email till this day. I contacted corporate about these issues and was contacted by someone named Beth, who initially apologized and said she would take care of the situation. Unfortunately, she has since stopped providing solutions and appears to have aligned with the same unprofessional behavior instead of resolving the ongoing problems she said she would handle. When I tried to address these concerns directly with the office, the office manager was rude and dismissive rather than helpful or professional. I would avoid her at all costs as she has no idea what the charges shes taking are for. This experience showed a complete lack of organization, accountability, and respect for patients' time. I would not recommend this office to anyone seeking reliable or ethical dental care

Humana, my dental insurance carrier has confirmed on 3 occasions that I was overcharged by Friedman…read moreDental Miami $332.80 for a crown I received in June of 2023. They have refused to reimburse me. In addition, the crown fell out less than 2 years after the work was done. In August 2025, Friedman agreed, after much pressure, to replace it with no direct costs to me but they, without my approval, billed Humana and receive $440, which was credited against my 2025 coverage allowance for upcoming work. The crown was initially put in poorly. They should not have been paid for their faulty work a second time, particularly since they over charged me the first time. They have now ceased to work with Humana and there is nothing more Humana can do to assist me. I have now stopped going to this office because of this issue and the fact Humana will no longer cover work there. I have filed several formal complaints against this office with professional monitoring agencies. I have been trying to get my full dental records from them for a couple weeks and they have failed to send them. Recently, I had to see a new dentist and start with new x-rays and no historical record from my over 20 years at Friedman Miami. This office was taken over by new management a few years ago and that's when a lot of customer service and billing issues began. I saw 4/5 different dentist there over the last 4 years. They can't seem to keep the same dentist. They owe me $332.80 for the initial overbilled work and $440 for the amount charged against my Humana Insurance allowance for replacing the faulty first crown. Total ($772.80) plus my full dental records. I would avoid this office completely.

If you know Dr.Wendler then you know ! He is amazing and one of the best people I ever met in my…read morelife . A great teacher as well . Literally a lifetime business partner .

Absolutely amazing dentist. Really takes the time to care about his patients. Had an appointment…read moreand he got to the root of the mysterious pain i had quickly and took care of it. I really appreciate that he took the time to explain everything that was going on and how to prevent it from happening again. He also recommended I come back on another day and take a better look at some old fillings I had done. Turns out there were cavities underneath them cause the last dentist I had did a poor job at filling them. He cleaned them out and refilled them quickly and painlessly. When I say he is an amazing dentist it is an understatement. Easily the best dentist I have ever been to. Painless, quick, compassionate, and professional.

The communication is terrible. Never received the reminder text message or confirmation text or…read moreemail. I received the text message saying my appointment was canceled from no response to the text I never received. I waited months for this appointment. Pissed Off!

Very disappointed with this office. I scheduled my appointment MONTHS in advance, only to receive a…read morecancellation notice one day before my appointment with the next available opening pushed far out. I understand emergencies and unforeseen circumstances can happen, but giving patients less than 24 hours notice after patients have already waited months is extremely frustrating and inconsiderate. What made the situation even worse was the communication. I called the number that texted me 3-4 times trying to get clarification and reschedule, and the phone kept getting picked up and hung up. I eventually had to call from a completely different number just to get someone to answer. That experience felt very unprofessional and added even more frustration to an already stressful situation. Patients arrange work schedules, transportation, childcare, and personal obligations around these appointments, so better communication and consideration would be appreciated. I am highly disappointed with the scheduling and front desk experience.

I would not recommend South Dental Midtown, as my experience here was disappointing in comparison…read moreto other dental visits I've had throughout my life at other offices. They offer online booking conveniently through their website, however there was scheduling conflict, and the receptionist called me the day before the appointment requesting to change the time. No problem. Once I arrived, I waited to be seen in the waiting room for over a half hour after completing my paperwork. The dentist came and inspected my teeth after the x-rays were taken, but before the actual cleaning. He took 5 seconds to look at my mouth, and told me that I had three cavities. I have never had a cavity in my life. I also had a cleaning at a different office 6 months ago and there was absolutely no discussion of cavities. This was a huge red flag. He then proceeded to lead back out to the front, and I had to ask him if a cleaning was included in my visit because that service had not been performed yet. So he led me back to the chair, and this cleaning was the absolute worst I have experienced. It was painful, and completely rushed. I have never, ever had a complaint about a dentist before. My teeth did not feel clean once so ever when I finally left. So I really was unhappy leaving, and I wanted to get a second opinion from a different dentist about this cavity issue. I needed to email my X-Rays from South Dental to the new place, and it was such a headache to acquire these digital photos. Their email attachments were not coming through, I was constantly having to call the office to check the status of this email being sent to me. I had my lifelong orthodontist take a second look at my teeth and X-rays and he told me that I did not have any cavities. As far as I'm concerned south dental tried over-treating me for something I did not have and I'm considering if I should report to the BBB. Very disappointing, as I really had high hopes and was looking forward to having a quality dentist in my neighborhood. Unfortunately, I do not recommend this office.

Very poor experience. I was told I needed a ton of work done. I went to get a second opinion and…read morenon of it was true.

it is the worst. They made my teeth worse…read more Some of the technicians that they have are incompetent and impolite. I am unsure why the black community goes there while they clearly do not have 1 black technician.

If I could give no stars, I would. With the astronomical wait and the money grab techniques, I…read morewould say do more research and go to the suburbs. My daughter has about 6 months remaining on her braces and we needed to find care to take over; they wanted to pull all of her brackets off and put THE SAME BRAND BRACKETS back on and charge us $3700. After it was stated that charging a full price for 6 months of service at the end of a treatment was ridiculous, they then offered to cut it down to $1700, but still wanted to pull and replace all brackets. They didn't get the paperwork from the previous ortho, just made a plan according to whatever they thought they could see and get away with. The continuously told my daughter information instead of the guardian with her, and continued to ask her questions instead of the guardian. 0/10 - wouldn't recommend if it was your last choice or even if they were doing the work for free because they had zero care about what had already been done to her teeth and where the end goal was.