My new go to place for botox and laser hair removal. They are excellent in explaining all their…read moreprocedures. They offer different packages. Best of all, they have a short wait time on your appointments. Ask for Roxy Garza and she can customize a treatment plan for you.

Buyer beware! This place relies on unprofessional behavior and unscrupulous sales tactics. They are…read moreincredibly aggressive and persuasive when pushing package discounts to get your money, but the customer service disappears immediately after. Their cancellation and refund process is a complete nightmare to deal with. Do not fall for the sales pitch--I would not recommend them to anyone.

Everyone is sweet and helpful. All the different toxin options were discussed and my questions…read moreanswered. Did not feel pressured at all. Natalie is a great provider and helped me make the best decision for me. She made me feel comfortable with my choice. Highly recommend

I've been going here for about 8 years now. PA Emily is amazing! The staff is always prompt and…read moreknowledgeable.

The ladies at the San Antonio west location were awesome! Ashley, Stephanie and Makalai are great!read more

I love this location. The atmosphere is great, staff are friendly and provide client-centered care.read more

I recently joined this location, and I must say, the service is better than I expected! The staff…read morewas professional, knowledgeable, and went above and beyond to ensure a positive experience. However, it's crucial to be punctual and follow the rules before your appointment. They strictly enforce guidelines such as avoiding tanning or prolonged sun exposure for two weeks before and after the session. It's also important to be honest with your technician, as they rely on accurate information to provide the best treatment. Despite these necessary guidelines, I'm pleased with my overall experience. The waiting area was comfortable and welcoming, with complimentary coffee, cold water, and other refreshing drinks available. It was a nice touch that helped pass the time while waiting for the appointment. If you're seeking laser hair removal, this place offers great service. Just remember to adhere to the guidelines and arrive on time. With their commitment to providing excellent service and the additional perks in the lobby, it's definitely a worthwhile choice.I don't know why I waited so long to do this.

Such a clean and neat establishment. I trust everyone here. Maybe a bit pricier than other laser…read morebusinesses, but they have a variety of lasers which is good. My nurse, Hannah was great. Refreshment area also, a nice touch.

Dr. Gutierrez and her staff is amazing. I have been going for over 5 years and have a great…read moreexperience every time. The staff is friendly and they are always on time.

Great medical care here from NP Melissa Hernandez and staff. I'm getting older and have been going…read moreto this office to understand my health and issues. She is understanding, caring, easy to talk to and looks into and explains all my concerns to me. I am even recommending her to my husband.

As an African American male ex military I've always had a hard time clearing up my skin due to…read morealways shaving. I tried multiple places in the past however this place produced AMAZING immediate results with Minimum to no discomfort( I'm a very sensitive skin person so you probably won't feel any pain). If you are looking for services I STRONGLY ENCOURAGE you to go here.

I just absolutely love this place!!!! Kenna is such a talented injector! I have never felt so…read morecomfortable and heard when getting filler! She delivers the exact results I walk in wanting. 10/10 I definitely recommend!!! Come see Kenna and Amanda for all your needs. They both are fabulous.

I would give 0 stars if I could. Stay away. They do unnecessary procedures. Won't forward my…read moremedical records Rude. the list goes on !

This place is great, I made an appointment and filled out everything online so once I checked in I…read morewas quickly seen. Ivanna Saucedo answered all of my questions and was very helpful. My appointment was quick and efficient. I would definitely recommend and go again.

I decided to treat myself to a microdermabrasion session with Laser Derm Med Spa due to a great…read moreGroupon deal I just could not pass up. 110% satisfied!!! Kayla was amazing and made my experience one to beat. From the moment I arrived, I received excellent customer service. These are normally situations that make me anxious, because with a groupon you just never know, but I highly reccomend this place. Give it a try!

I've visited this spa twice, and both times were fantastic experiences! Maya is amazing--so much so…read morethat I even booked a teeth whitening appointment for my husband. We were both very happy with the results. Highly recommend!

Dr. Groff is the best Dermatologist I ever dealt with she's always very cheerful full of energy and…read moreready to help you always with good results and her staff is excellent very professional I'm glad I found her!!

I felt rushed during my appointment and feel they sold me old product ( I felt it smelled bad but…read morethey insisted that is the way it's suppose to smell)

I love the injection room, their staff are all very professional, knowledgeable and friendly. I…read moremoved to San Antonio and my skin needs had changed with the new climate. I've been seeing Bria the aesthetician at the Elian location. She got right to business and created a treatment plan for me to help with my texture, breakouts, and past acne scars. She took the time to ask me about my prior skincare treatments, my current skincare products, and taught me about what products I can introduce into my routine, and their benefits. I appreciated that she was also conscious of my budget and didn't push me to buy a whole new skin care set but suggested certain items I can eventually swap for in my current routine when I'm ready. It was also my first time doing micro-needling. Bria is very experienced, she makes it such a relaxing and fun experience. I also got to meet Amaya who helps film for social media, she was very kind, and being in a room together made my spa day feel like a fun girls day more than just a micro-needling session. I loved the experience, and most of all the results. I already see amazing results and I can't wait to keep coming back.

Terrible management and customer service--photos speak for themselves…read more While the nurse practitioner who treated me was pleasant and apologetic, my experience with the management and customer service at The Injection Room was unacceptable. I came in for Botox and Sculptra, spending $2,000. During the treatment for my crow's feet, a vein was hit, resulting in a severe, spreading black eye. I have been receiving Botox regularly for 13 years and have never experienced bruising anywhere near this level. The swelling and discoloration were so intense that I had to proactively explain what happened to colleagues at work because it looked like I had suffered a traumatic injury. What made this situation truly awful was the response from management. It took days to even receive a call back. When management finally addressed the issue, they refused any type of refund or meaningful accommodation on the $2,000 spent, simply pointing out that I had signed a release form and claiming that bruising is normal. In my opinion, brushing off this severity of bruising as "normal" shows complete disregard for client care once they have your money. Nice practitioner, but zero customer support or accountability from leadership when things go wrong. If you look at the attached photo and think that is an acceptable result for $2,000, book here. I will never return.