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    Willow Aesthetics

    3.9 (7 reviews)
    Closed Closed

    Services - Willow Aesthetics

    Hair loss consultation

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    HAIRCLUB

    HAIRCLUB

    2.4(10 reviews)
    5.7 mi

    These guys are only nice to their clients BUT not the family members. I often go with my husband…read morebecause he lets me decide on the style of his hair since I do all the photography for our family and events. I get Covid but the girls won't even let me in the back to describe and show the stylist what it is that we want done for our photos which are expensive. Yet we pay $650 a month for services. Also if my husband asks me to call hair club for him to reschedule or he is too busy to answer when they call and has me answer, they try to avoid speaking to me and act like it's a violation of some kind. We are married Texas is a community property state and spouses are allowed to speak on behalf of their spouse if their spouse asks them to. They also screwed up our appointment time when we scheduled for a Friday, had to change it to a Tuesday and then had to change it back to the original Friday. Well they scheduled us for the Friday after our photos NOT back to the original Friday we had. Poor listening skills for sure. I'm a kind person but I'm also a straight shooter and I don't mess around when I'm paying big bucks for something. This has been an ongoing problem with them even before Covid. This is NOT a family friendly business.

    This hairclub location is very difficult to reach. Regardless of the day or time, the phone rings…read moreand rings. The voicemails are not answered. It's impossible to feel comfortable at a salon when you're unable to speak with anyone to voice your concerns. Unacceptable business practices.

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    Willow Aesthetics - medicalspa - Updated May 2026

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