I want to start by saying that I'm not someone who handles confrontation well. I have severe social anxiety, so speaking up in the moment is extremely difficult for me. Even the next day after my procedure, I didn't know how to bring up what happened. I do like my physical results so far, but the experience during the procedure affected me enough that I've been having nightmares about it. I plan on addressing everything at my 6-week appointment because I need time to process and communicate it properly. I originally came to Eterna Cosmetic Surgery looking for traditional liposuction where you're put under anesthesia. I explained very openly that I have bad anxiety and cannot tolerate pain for long periods of time. During my consultation with Dr. Hernandez, she reassured me that ViserLipo (awake lipo) would still work well for me because they would give calming medications and Pronox to manage both the pain and the anxiety. She said many people sleep through it or don't really remember much. With that explanation, I felt reassured and agreed to proceed. My appointment was originally set for November 25th. About two hours after I left the consultation, the office called saying they had an opening the very next day and preferred to move me to that slot. I agreed and prepared for ViserLipo on my upper and lower abdomen the following morning. When I arrived, my appointment was scheduled for 7:00am, but staff didn't arrive until around 7:45am. This stood out to me because their policy states that patients who are 15 minutes late are charged a $300 fee. After that, though, things seemed positive again, the staff was kind, the environment was clean, and I was given medications, a robe, a blanket, and had before-photos taken. At that point, I felt okay. I figured their appointment timing on the website was just wrong, not a big deal for me. Once I was in the operating room, things changed. They handed me the Pronox nozzle before starting the local anesthesia injections, but based on the conversation I heard (and maybe Im wrong and didn't hear right, but it still did nothing for the pain), the Pronox was not actually turned on yet. The injections were extremely painful. I also noticed Dr. Hernandez speaking to the assisting nurse in a way that seemed snappy or short, which added to my stress. Once the Pronox was turned on, it helped for a while. But suddenly it was taken away during the procedure. At that point, I could feel **everything** not pressure, not discomfort, but real, intense pain. I had a blindfold on, and my entire body started shaking. My arms and legs were tensing uncontrollably. Someone told me to keep still and keep my arms up, but I was trying my best just to withstand the pain. Eventually I started crying and managed to say that I was in pain, but the response I got was, "You're a little uncomfortable." I was not uncomfortable , I was in genuine pain. There is a big difference. Someone placed a stress ball in my hand, and I remember gripping it so hard it felt like I was tearing it apart. It felt like a very long time before the Pronox was given back to me briefly. By that point, I was terrified that my shaking or tensing would cause a mistake or injury. When it was finally over, they cleaned me and helped me into the garments. I was extremely dizzy and exhausted, but I was still asked to walk out on my own. There was no wheelchair offered. The moment I got into the car, I started crying again and begged my husband to drive to my mom's house because I just needed to feel safe. I've never experienced anything like that before. **If you are considering getting ViserLipo here, please understand that you may feel *everything* during the procedure. It can be VERY painful, and the experience may be much more intense than what is described during the consultation. ** read more

Dr. Hernandez got rid of the deep dimpled cellulite I had on my buttocks, with the Avéli procedure. After having the deep cellulite dimpling removed, I needed to have the depressions left filled in with a small amount of fat. Dr. Hernandez used lipoderma fat injections to smooth out the hollowed area and now my buttocks is dimple free AND filled out perfectly. The injection results were IMMEDIATE as was the Avéli cellulite removal procedure. II am thrilled to be able to wear lingerie and small bikinis without feeling embarrassed and unhappy with how I look. That's priceless to me. I recommend these treatments to anyone suffering from cellulite that feels nothing is working to eliminate it. I can't believe it when I look in the mirror now, what plagued me is finally gone. read more

Extremely happy with my derma PRP done by Dr. Hernandez! She explained the whole process and I felt at ease when receiving my treatment the treatment was quick and not painful at all. My blood was drawn then processed to concentrate the platelets and injected in my face. I have received so many compliments on my face my and feels so much healthier and younger for sure. I definitely saw immediate results with no downtime. No filters needed after derma PRP! Can't wait for my next treatment! read more

Very disappointed in the results. Promises that didn't come true. Then offered to do anther procedure at my cost. I wanted to love this place because the Dr. Hernandez is sweet but cant even trust this place with the regular procedures I was left with a huge bruise That lasted weeks. i have been to other places and at very least after a procedure the Nurse i or doctor call to Check on you, not here. So I called the next day and was told someone would call me back, never got that call read more

I went for a $1,499 special per area as advertised on Facebook and came out with a $7,000 quote for one area. Everyone was nice and they are really detailed with the pricing. I opted not to move forward with surgery at their location as I am still looking around. read more

Before I begin, I will say that everyone in that office is super nice. Being nice, welcoming, and friendly is great but I had the most horrifying experience there. I paid $9,000 for a fat transfer surgery. When I had my final appointment with Dr. Hernandez, I addressed some concerns. My breasts are VERY similar to what they were before the procedure. But my biggest concern is the top part of my upper hip/buttock that was liposuctioned. It now has a weird bulging saddle bag on each side. My butt looks like a huge square from the back. The top of my buttock was smooth prior to the procedure. When I asked her why it looked like that, she basically said she could fix it with more lipo... THAT I'D HAVE TO PAY FOR. Anyway, I was awake throughout my procedure. As she began, I felt the part where she was "numbing" me. I assumed that would eliminate the pain as the procedure continued. I felt EVERYTHING, the ENTIRE procedure. I felt every time she shoved the lipo rod into me. I was crying the entire time. I kept saying that I could feel it. Her assistant kept telling me that I couldn't feel it. After all the pain I endured through this process, I suppose I expected to get what I paid for. I am so disappointed that this experience went this way. That doesn't change the fact that I expected more out of someone I chose to be my cosmetic surgeon. I was hoping to be leaving a 5 star review by now, instead I'm looking at a body in the mirror every day that is worse than before the surgery. I can honestly say that I fully regret the decision of getting this procedure. I'm a combat veteran and this place have me worse PTSD than ANYTHING I experienced overseas. read more

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Had chin liposuction in November 2023, double chin is 80% gone, it left very loose, wrinkled skin. It was suggested to do a couple of Morpheus8 sessions which is an added cost. I am not satisfied, I am now very self conscious with how my neck looks. I went from one concern to another. It ages me :( read more

First, I want to say that the staff is very professional and caring. I went to see Dr. H after searching online for a plastic surgeon. I went in to repair filler around my right eye that had migrated. She did use a special filler for the trough area but hoped she would continue with filler closer to the edge of the eye. She suggested PRP micro needling procedure. I figured she knew what she was doing and had to have faith in her. Almost three months later and close to 2000 dollars later, my eye looks just as bad as when I went in. Needless to say, I will have to find another physician to help me And will not be returning. I figured her level of expertise, she would be able to correct the defect. Apparently not! read more

I saw some negative reviews here, which can happen at any office, but my experience was amazing! I am glad i chose to come here for my procedure. I had a fat transfer to my breasts along with the Vampire Breast Lift to help with sagging/ volume loss from weight loss. I felt safe and comfortable throughout the procedure and they are great about following up with you. I appreciate Dr. Hernandez and her staff making this a smooth process. I would definitely recommend coming here, especially if you are looking for a plastic surgeon that also offers cutting edge, less invasive procedures. She is also transparent with her pricing online, which gave me more confidence to proceed with my initial consult. Thanks for the awesome experience and life changing results' read more

First visit with Eterna cosmetics today for Botox. Met Dr. Hernandez and I thought she was absolutely wonderful. The procedure was painless and I so look forward to my next visit at Eterna cosmetics. read more

188 people viewed my Review in September! I saw Dr. Hernandez on couple of occasions last year and on one of them, I wanted to address my double chin, which consists mostly of saggy skin. She recommended FaceTite, stating it would tighten and firm my skin. I took her advice and underwent the procedure almost one year ago. She stated that one year would be my final results and unfortunately just three weeks after the procedure, my chin, nearly went back to it's original state. I messaged her office explaining how disappointed I am with my results along with current pictures and surprisingly, my concerns went unanswered and were not acknowledged. I thought she would stand behind her work as a professional, the procedure that she offers and recommended. I was very wrong and I'm paid her $3500 for a procedure they did absolutely nothing That Dr. Hernandez said it would. read more

Extremely professional experience. The office is set up pretty cute with elegant chairs and visually appealing. The staff was attentive and very helpful. If you are going to get a procedure, she makes sure to take professional before and after photos to keep track of the progress. Amazing bedside manner. Would highly recommend to anyone wanting anything cosmetic done! They also offer waxing and facial services as well. Wonderful experience!! read more

I am 48 yr old woman who is post menopausal and had put on that dreaded belly fat. While doing research into liposuction I came upon Eterna Cosmetics website. This is what I'd been looking for. I was awake during the procedure. She uses Pro Nox (good stuff) so you are aware of what is going on but you don't feel the pain. Of course, she used a local anesthetic for the procedure. Plus I used some of my fat to do a fat transfer to my breasts. I feel amazing. The results have exceeded my expectations. She is a true artist in her field. I can't leave out the wonderful and courteous staff. I also did the lymphatic massage post op with Giselle. She is so gentle and has such a soothing voice. read more

Don't trust Dr. Hernandez, you will leave you looking DEFORMED. She sold me on "Bella", the bovine collagen that lasts 5 years. 8 MONTHS later, I look HORRIBLE. This one treatment cost me $5,000. She overfilled my cheeks and the bottom part of my face making me look 50 lbs overweight. If I smiled in pictures my eyes are completely closed. I saw her for one specific issue: My Asian eyes are closing and my face is drooping. I actually looked my WORSE 6 months after the injections. When she is selling you on the product, she FAILS TO MENTION it takes 6 MONTHS to HOPE to see results, that way you can't dispute the charges with your credit card. Smart, huh? read more

Had an awesome experience with this doctor and I continue to get facials at the Spa too! Dr. Hernandez is so thorough when explaining the procedures and listens to you patiently. So far I've had a tummy tuck, botox, liquid rhinoplasty ( nose job), facial microneedling and eye lash extensions. Giselle in the spa area is so sweet and professional that I'm already planning another visit too. This is my one stop shop for all my beauty needs! Thank you ladies. You are awesome!! read more

Dr. Hernandez performed the BodyTite procedure on my arms in 9/2017 and they look great. In 8/2019 I had the Embrace RF procedure on my face. She explained that I would start seeing real results in about 3 months and full results within a year. It's been about one month and I am ecstatic with the results so far. I have also seen her for Botox and Xeomin with excellent results. She is thorough and thoughtful when explaining and recommending treatment. I highly recommend Eterna Cosmetic Surgery. read more

Dr. Hernandez is amazing!!! She gives honest advice and will advise you on what's best for you. I'm so happy I found her!

Can't say enough positive things about my experience at Eterna cosmetic Surgery. It was my first time getting Botox for TMJ problem . I was nervous not knowing what to expect but Dr Hernandez walked me through everything and made me feel super comfortable. The results are amazing my jaw is more relax, I have less tension on the mandible, I'm so happy! read more

I saw Giselle today for dermaplaning and a hydrafacial. I walked in with dull skin, but walked out with a glowing healthy face. I'll definitely be returning to try some of their other medspa treatments. Staff was very friendly, courteous and knowledgeable. The treatment room was a clean & very relaxing environment. read more

Very professional, friendly environment! Dr. Hernandez Cardona is so personable. Had Botox to address wrinkles around my eyes and the results are amazing. Highly recommend Eterna Cosmetics and will definitely be returning. read more

First off the office is beautiful nice Decor very elegant made me feel very welcomed the doctor herself was very nice very knowledgeable she made me feel very welcomed when I explained my concerns that I had for the procedure she went into detail explained everything and now walking out of her office I feel very confident that I will go ahead and continue and get the procedure done read more

What can I say other than what an amazing experience. Dr. Hernandez Cardona was just absolutely amazing I truly cannot see myself trusting anyone else with my procedure. She made me feel relaxed and calm and the outcome is wonderful. This is the place to check out before thinking of going anywhere else. read more

Dr. Hernandez provides the most innovative cosmetic services to sculpt the body, enhance the breasts, and refine the face--including cosmetic surgery, facial injectables and fillers, as well as non-surgical body contouring--all done with an artist's eye and meticulous attention. Very affordable and high customer satisfaction. I look and feel naturally beautiful. Thank you. read more