Last week I came home to a basement with about 3ft of water in it. It was late when I arrived…read more Probably around 11pm. I called Joe at around midnight. He was at my house within the hour with multiple pumps. After the pumps did their job, Joe placed several fans and dehumidifiers in the basement. When everything was dry, he sprayed the walls for mold. Joe was extremely helpful. His response time was outstanding. His professionalism and ability to understand the problem was second to none. I hope nobody ever has to call Joe, because that means their basement or something was flooded. But in the invent they have an emergency, Joe is the guy to call.

My rental unit's finished basement was flooded on holiday weekend after Christmas due to leaking…read morewater heater. I had no idea how I was going to manage the clean up remotely from another state. I found Joe on Google and called him to get the water out of my basement in fear of mold. He responded quickly and explained the process to me. He also guided me through the insurance claims process and made it really easy for me. He worked with my tenants schedule and they had good things to say about him as well.

I highly recommend Prime Mold removal and think they are excellent at what they do. We have had…read moreseveral major water damage incidents including a pipe leak from our next door neighbors and an extension roof leak which in both cases affected multiple levels and caused significant damage to our three story brownstone. The Prime Mold team is highly professional and deconstructed, completed mold remediation and restored ceilings and walls including drywall, plaster and painting that had been stripped down to the brick. They take unusual pride and put great effort into their work. Thanks to you all -- you're the best! Brad and Valerie Zilbersher

We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

This company was fantastic -- fast, professional, and incredibly thorough. They explained…read moreeverything clearly, removed the mold completely, and left the space feeling fresh and safe. Honest, reliable, and easy to work with. I'd absolutely use them again.

Exceptional Service from Tate Abate Mold Removal! Tate and…read morehis team were extremely professional, honest, and thorough from start to finish. They quickly identified the mold problem, explained the process clearly, and took care of the issue without cutting corners. The cleanup was spotless, and they made sure the air quality was safe before wrapping up. It's rare to find a company that truly cares about both the job and the customer -- but Tate does. Highly recommend to anyone dealing with mold issues!

Special thank you to Renee and the ServPro Team for a extensive sanitizing with the COVID…read moreDecontamination Cleaning. Professional, friendly and Courteous. Highly recommended for residential and businesses!

Major shoutout to Renee and her crew at Servpro for coming in to help us during a tough time with…read moreCOVID. They came in and did an awesome job helping us stay safe and to help the community be safe Def recommend them!!

This company was a delight to find. From Dora on the phone and text to the men who came to inspect…read moremy rugs and take them back to the plant in Staten Island. So well worth it!! Quick - took 2 1/2 weeks - could have taken a shorter period but my rugs were quite dirty. They look sensational now. So happy. Luis, Michael and Richie were lovely human beings. I would do it again in a heart beat!!

Jose and Mike did a fantastic job giving my sofa and carpet a deep clean. I have been using Pure…read moreGreen for years and continue to be a happy customer. Looking forward to welcoming the Pure Green team back to my apartment next time. Thanks, guys!

Tried cleaning out my chimney by myself and learned very quickly that was a mistake. I wound up…read moreblowing the all the debris into my basement. I thought I was going to be charged thousands of dollars, but I was wrong. John and his team put me at ease and explained that it was an accident which was covered by insurance. He did all the leg work contacting the insurance company, dealing with the adjuster, etc. They did an amazing job, cleaned all my children's toys, furniture, light fixtures, you name it they cleaned it packaged it and secured it until the clean up was done. I can't say enough about it. The basement looked as if this had never happened, with minimal cost to me. I would highly recommend.

There was a leak in the lower level of this home The plumber…read morebrought in this crew Though they did clean up, we had not received a quote or bill. We knew the amount that they told us it would be but they never sent us a bill. Finally they did and 3 days later the owner is placing threats that they will put a lean on the home if not paid. What ever happened to 30,60, 90 days to pay or better yet, send the bill so you can get paid. Strong arm tactics and a rude distgusting owner makes this company a "Stay Away" and use someone else.

Just had my inspection last night, and they were able to accommodate my later hours. I…read moreunfortunately didn't catch the inspector's name, but he was amazing and looked over my kitchen and bathroom where I've been dealing with persistent leaks from an upstairs neighbor and shoddily done repairs by my property manager's "mold guys". He identified areas of moisture that I wasn't aware of and took his time making sure everything was looked over. He also took samples I requested. He was great and so nice and explained everything in so much detail! I don't have the report yet since it was just done last night but just wanted to let his team know he was great!

David and Shayna are both great! They were helpful, patient and came across very reliable and…read moreknowledgeable. I highly recommend them.

Prompt, professional, and attentive…read more I'd give Rob 10 stars if I could. There was no salesmanship, but professionalism, compassion, and care for our family after a flood. Rob returned multiple times to check on us and to bring additional equipment. He made sure that the moisture meter results were in line with the standards until he presented his invoice for payment. He documented and explained his work. I'd send him to my older relatives, clueless about water remediation, in a heartbeat knowing that Rob would be honest and attentive. I'd also highly recommend him to my knowledgeable homeowners-neighbors, confident Rob would answer any of their questions - he has multiple industry certifications: a subject matter expert.

Best service ever!!!!! Rob was simply amazing and took great care of my mother's home.read more