My experience at Bins and Deals was unpleasant and poorly handled. About two months ago, on my first visit, I was overcharged $26. I pointed it out at the register. The employee went through my items and insisted the total was correct. I was the last customer in the store at the time and figured he was a bit rude because he wanted bto go home.
The next day I returned and spent about $100 more. I brought up the previous overcharge again. The same employee said he would check the cameras and get back to me, glanced at his phone, and walked away. A second employee finished ringing me up. I explained what had happened the night before, and he assured me someone would follow up.
I then made more than a dozen trips back to the store spending a significant amount of money and trying to resolve this problem, but No one followed up. When I finally ran into the first employee again, he was extremely rude and confrontational. He claimed he would check the cameras once more, then immediately banned me from the store. He acted insulted, accused me of being disrespectful simply for questioning the overcharge, and shut the conversation down instead of addressing it.
After repeated attempts to get a straightforward answer, I was met with rudeness and banned for following up. I encourage other customers to carefully check their receipts. This kind of response to a clear billing issue is unacceptable.
I will file a complaint with the Better Business Bureau, these men must understand and respect the way things are done in my country. Starting with respecting women! read more
