Ryan at Bimmerspeed is a life saver to say the least! After taking my 2002 325 CI to a highly recommended BMW Certified Repair center in La Jolla, for a simple checkup, I was told I needed a new valve cover and gasket, a new cam sensor, and a new Vanos assembly, with a grand total of just over $900 in parts and labor. A kind demeanor was no where to be found at this shop, it seemed to me that they were only concerned with making money here, no "Hi, how may I help you?" no smiles, just a cold, here is what is wrong and this is how much we charge... So back to the web I went, where I was overwhelmed with places to take my European Model, I called numerous places in the area to get a couple quotes on what I had been told was wrong with my vehicle. I found three quotes ranging from $800 to $950 but wasn't satisfied with any of the numbers. So I gave Bimmerspeed a ring, and to my surprise I had finally contacted someone who seemed genuinely interested in solving my problems. Ryan was a straight shooter from the get go, and advised me to come in so he could give my car a second look. After 20 minutes, Ryan had hooked up his computer and put pen to paper and put down a price that I almost chuckled at. He said my valve cover a ($260) piece of plastic was in perfect condition but the small oil leak that we could see was caused by the gasket itself and not a warped cover like I had been told. He proceeded to make my day by telling me that the Vanos assembly was probably relaying a poor test because of the cam sensor failing to return a positive test. I couldn't tell if he was spoon feeding me B.S. or if he was an automotive genius who knew everything there was to know about my vehicle. To my surprise everything Ryan explained to me was spot on, he said that he would start by replacing the Valve gasket, and then take care of the Cam sensor, then hook it back up to the computer to make sure all problems were solved. I was blown away at the speed that he moved, like a jedi with a socket wrench, he had the top half of my engine in pieces in minutes, with every movement he made something was getting done. Ryan is not in this business to waste any hard earned dollars, the man works hard and does a tremendous job all around. After 45 minutes he came into the waiting room and told me I was all set, he had the computer hooked up and preformed the test right in front of me, I was amazed yet again, all error readings were gone! We had talked about the price before he went to work and I would have been more than happy paying him the price he estimated at $220, but that wasn't what Ryan asked for, he handed me a new invoice with $180 on the bottom line. Having just saved me over $700, and teaching me a lot about my BMW, I wanted to buy the man dinner, but Ryan just wanted a handshake. I could tell that he was happy just knowing that he made someones day a little brighter.
Ryan, thank you so much for being honest, professional, and caring, it's truly a breath of fresh air to know there's still good people out there! read more