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Biltmore Ear Nose & Throat

2.8 (56 reviews)
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3 months ago

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8 months ago

Do not go here! Can't get them on the phone, staff unfriendly and unhelpful, they make appointment after appointment with no conclusion,

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2 years ago

I especially recommend dr bowne. He was indispensable in helping me understand the value of correcting a deviated septum. Life-changing.

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2 years ago

Great service and was very helpful. I definitely recommend them for any future Ears, nose, or throat issues.

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2 years ago

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Ask the Community - Biltmore Ear Nose & Throat

Review Highlights - Biltmore Ear Nose & Throat

Provider Patricia Sullivan was a queen!

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Arizona Sinus Center A Division of Valley ENT - Ryan Rehl M.D.

Arizona Sinus Center A Division of Valley ENT

3.5(19 reviews)
0.1 mi

One of the best doctors experiences I've ever had. Thorough, explained things clearly…read more Dr Rehn found a major issue that many other doctors and dentists had missed. - a sinus mixed with tooth abscess that no one could find. Thank you for your thoroughness Dr Rehn!! Dr Rehn was excellent!

My husband went to Dr. Haegen as a referral after our dentist saw what might be a pocket of…read moreinfection in the sinus from an old root canal. We were hopeful that we might gain insight into a few recent health issues, so we were grateful for the referral. Dr. Haegen's office got approval for the CT scan through our insurance and we felt like we had all the info we needed. Dr. Haegen performed the CT scan and a nasal endoscopy during the visit. The information we received at the end of the visit was that my husband had a slightly deviated septum and a nasal polyp, neither of which was causing him any problems. Dr. Haegan said that doing repairs to either could cause more damage than surgery would probably fix. Two weeks later, we got a bill for almost $500!!! My husband initially called and spoke with someone who went over everything and apologized that the office hadn't communicated what the copays were. She said the way the office gets around this is by having people sign a blanket form accepting financial responsibility when they come in. When I called to ask additional questions, I was told that the form my husband signed in the waiting room "clearly explained" that there were procedures that might not be fully covered by insurance for which he would be responsible, and if he didn't want the nasal endoscopy or CT scan, he should have said no. All of this was said with a lot of attitude and no desire to help in any way...other than the doctor and the office. If you choose to go to this office, I would ask A LOT of questions about the exact costs, if there are any procedures they can skip, and I wouldn't count on them looking out for your best interests in any way. They won't.

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Arizona Sinus Center A Division of Valley ENT - Timothy Haegen M.D.

Timothy Haegen M.D.

Arizona Sinus Center A Division of Valley ENT - Sinuses

Sinuses

Arizona Sinus Center A Division of Valley ENT

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Christian Paquet, MD - Before

Christian Paquet, MD

4.8(25 reviews)
3.6 mi

I recently had a rhinoplasty/septoplasty with Dr. Paquet and had such a great experience from start…read moreto finish. Dr. Paquet was incredibly knowledgeable, professional, and made me feel comfortable and confident throughout the entire process. He really took the time to listen to my concerns and explain everything clearly. I also have to give a huge shoutout to Brincia in the office -- she was absolutely amazing. She was kind, responsive, organized, and made the whole experience so much less stressful. Every interaction with her was positive and reassuring. The care I received from both of them exceeded my expectations, and I'm so grateful I chose this office. Highly recommend to anyone considering a rhinoplasty or septoplasty!

I had the best experience with Dr Paquet and his patient coordinator, Brincia. I work in the…read moremedical field and have a friend who is a clinician for another ENT but she recommended Dr Paquet over all others in the valley. I had a deviated septum that was affecting my breathing and my sleep but also wanted to have some minor cosmetic fixes and am absolutely amazed at the result. I told Dr Paquet I didn't want the result to be too noticeable; he did such a great job that my husband could barely tell. I can tell of course, but I still look like me. When I went in to the surgery center they were so kind - and my anesthesiologist was amazing. Surgery went very smooth. When I left the center I had about 48 hrs of discomfort and couldn't do much, but on day 3 I was out of bed doing a few things for myself and no longer needed pain meds, only OTC. I never had dark bruising!! Only a little yellow appeared on day 4 through 6. On day 7 I was getting antsy to leave the house, all bruising gone, and on day 8 I had the splint removed and immediately loved the look which has only gotten better with time. My neighbors came over the night I had my splint off and did not notice, they were amazed I had surgery only the week before when I told them. I'm now a month out and I am breathing better, sleeping better, and so happy with the look of my nose. I am so glad I did this and so happy I went with Dr Paquet.

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Christian Paquet, MD
Christian Paquet, MD
Christian Paquet, MD - Before

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Before

Biltmore Ear Nose & Throat - earnosethroat - Updated May 2026

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