Went for crab legs as we have on July 4th for many years, but no crab legs! Very disappointed. The…read moreother food was good, just not what we were expecting.

We picked this because it was midpoint with a remote coworker. The hotel is decorated beautifully…read more Very disappointed with the buffet. $29.99 on weekends. At noon, they still had a majority of breakfast items which I don't mind but hubby wasn't interested. The one isle of lunch items consisted of 10 things that didn't look appealing. My hubby tried the prime rib and said it was horrible. No taste, tough and a huge vein in the middle. The breakfast buffet is nice. Food was okay; however for $30 you just expect more! Last time for us.

Worst of the worst! Waited a half hour (Not crowded by the way) for the worst horrible food and…read moreworst service I have ever had. Shameful.

The room we were given smelled terrible like cigarette smoke and dirty stench (room 409) and was…read morehot so they did change rooms for us upon request. There's no way housekeeping doesn't smell that and report the odor. Room 917 Tub after the transfer was dirty and the floor is coming up in pieces. We ordered sugar factory shakes which were $42 dollars and this is how they came. The entire experience was disheartening and disappointing. We are from Tampa and our location is nothing like this. Floor attendants were underdressed and a bit rude and you couldn't really distinguish them from the customers. The hotel says they accept children and teens in the food businesses but did not. No accommodations for the family at all. Worst experience possible and the tub had cruddy build up. Did not shower or bath. Do not order food from the sugar factory. Most restaurants inside were closed the following day as well. Ben and Jerry's was closed and so was everything along that wall.

I visited Infinity Buffet at Treasure Bay Casino and Hotel in Biloxi, Mississippi [1980 Beach Blvd]…read moreon Monday, 06/08/26 around 8:00 PM. I opted for the dinner buffet with Snow Crab Legs, which was priced at $44.09 with a player's card. Literally, I focused on eating crab legs the entire night. I did not bother to get anything else, as I was in crab heaven. I spent a total of 2 hours inside the restaurant, demolishing about 10 snow crab leg clusters. The crab meat was sweet and delicious in every bite. The crab also paired well when dipped in melted butter. Overall, I left the restaurant feeling full and satisfied. The price point was truly reasonable at a nice value. The inside of the restaurant was clean. The customer service was standard and met expectations. I will be coming here again when visiting Biloxi.

If you pay $100.00 for a couple to eat, it's unacceptable for the employees to cover half the…read morebuffet with plastic wrap 45 minutes before closing. I can't understand what makes people need to say five minutes when they're being paid to work. Not the first time, but it will be our last

Oh my what great place!! Jon the bell man guy was so…read morepersonable and such a delight!! I hope you know what a rare gem you have working for you!! Then Antonetti (Ukrainian)checked us in she was also very personable, She gave us a great room 1116 Randy in the oak tree cafe was very good! You won us from the IP we are many yrs customers with them. Valet is a bit confusing and needs work. Jon had our car ready and had our luggage to load us up to go home. Only compliant casino was very cold. Lol I will bring a jacket next time. We will be back soon.

I like the place because it's a pretty nice place . It looks more upscale than most casinos in…read moreBiloxi. I would put it up there by Beau Rivage. Hubbie played wheel of fortune. I say on the slot part mid where it shines is the niceness of the place which I appreciate. Unfortunately how a place looks doesn't give you money. I haven't gambled here myself and they just don't have games I'm interested in We never stay too long here so all I can say is check it out. It's one of the better casinos here

The casino was gorgeous. The casino building is decorated with warm lights. With big beautiful…read morewords it says Beau Rivage. For each specific event the entrance is decorated accordingly, such as Christmas, Thanksgiving or Easter. The restaurants serve high quality food and service. The rooms were clean and spacious. The staff is willing to help anytime, such as for room key issues or housekeeping. The beach was beautiful. The boats as well. I love walking along the beach here.

I had one of the worst experiences I've ever had at this hotel. From the moment I arrived, the room…read morewas not clean properly, and to make matters worse, there has been extremely loud music coming from outside throughout the entire night and continuing into this morning. I was unable to get any sleep. This is completely unacceptable. I have stayed in countless hotels, including many in Las Vegas, and I have never experienced outside noise like this. The music is coming from outdoor speakers, and it's in 24/7. I regret so much coming to this property. I am extremely disappointed with my stay. I sincerely hope you address these issues so future guests do not have the same experience.

Was only here for the casino, as a new member I received $20 free play and $20 free food credit…read more The atmosphere was friendly and alot calmer than some I of the other casinos. Staff was friendly except for the man who did our membership. Leaving, there were several people sleeping on benches outside which was kinda creepy but overall we had fun!!!

Wow the worst buffet ever. They were 12 of us in our group and everyone to a person was…read moredisappointed. The hot food and soup was cold, over cooked or burnt. I had a slice of lemon meringue pie and it was hot. I spoke with a manager to point out our displeasure and he told us he would address it. I told him it was unbelievable that their people would put this food out knowing how it was. The highlight was our server she did an excellent job so kudos to her. It'll definitely be a long time we before we return, we definitely like their Dock Side Deli restaurant. Kudos to Island View Casino's social networking specialist Lilly G, for taking the time to address our concerns I'll definitely let the group know, and that we might consider revisiting the buffet again at a later date to see if they've stepped up their food quality.

I visited Treasure Bay Casino and Hotel in Biloxi, Mississippi [1980 Beach Blvd] on Monday,…read more06/08/26. CASINO SLOTS EXPERIENCE: In order to play at the slot machines, it was ideal to get a player's card. I interacted with Jonathan (Slot Player Ambassador); he was super kind and quick to get me all set up. I proceeded to participate at a total of two slots: Genghis Khan (GK) and Mo Mo Mo Mummy. I wasn't scoring too much with G.K. However, the Mo Mo Mo Mummy game was very promising. With the insertion of a $100 bill, I won $70, which wasn't too shabby. I cashed out the $170 at the ticket redemption machine. BLU: The bar located on the 9th floor was incredibly gorgeous. I was amazed by the entire ambiance. I ordered a Strawberry Lemon Drop and Hot Bacon Jam Oysters. Both were super delicious and they were discounted during Happy Hour! INFINITY BUFFET: I opted for the buffet dinner with Snow Crab Legs, priced at $44.09. I focused on consuming crab legs that entire evening. They were so delicious, juicy, and cooked to perfection. The melted butter was such a great pairing. PARKING: There were so many spaces available throughout the hotel property. I managed to find direct parking in front of the casino/hotel. Self-parking was complimentary to all guests, whether staying at the hotel or even just visiting for the day. Overall, I was impressed with Treasure Bay Casino and Hotel. The slot machines were beyond entertaining, the buffet was great with the AYCE Snow Crab Legs and the bar was spectacular with small bites, drinks, and atmosphere. The next time I visit, I will heavily consider staying in a hotel room.

Ok so I did come back to eat at the den . I wanted to give you guys another chance. Unfortunately…read moreonce again you failed. The Den only had 2 servers so we had to wait outside til they could get caught up. That's bad management on your part. Not having enough servers. I understand you got swamped but having more than 2 for lunch is pretty common sense. That's peak time . Hubbie said he overheard some didnt show up . Once again not the customer's problem . You need reliable employees. Plus you only had beer and wine (Chardonnay) in my case that the manager had to unlock next door at Blu every single time. Thats quite ridiculous. The views are great and it's peaceful but that's all I can say . The minuses outweigh the positives. Yes everyone was apologetic but I choose your restaurant out of many others and my experience was pretty poor . I could have went to Shaggy's and not had to wait that long for a drink nor had that much of a wait. My husband said his seafood platter was overdone. Heres another thing You had no drink list . A list showing the beers you had and the wines is pretty standard in the restaurant businesses. Plus knowing the price points . We also got a drink at Blue at 4. The locals pretty much take the place over and our drinks the strawberry smash and honey bubbles were just not good The rum cake drink was ok. To be honest I gave you more chances than you deserved but Once again your casino/restaurants were not up to my personal expectations. I'm used to better. We played single deck blackjack . The pit boss was a bit rude . I had explained to the dealer it was only my second time playing bJ that day . I had never played it at a casino before. So yes the blackjack was different with different rules. I explained I just played it at Harrah's and it wasn't the same so I didn't understand the new rules . We thought it was regular blackjack. Then we played regular blackjack and I only had two or so bets to do to be done. I was losing and they made my son leave the table after the original dealer said he could be there. He has autism so we were keeping him close to us . He was doing zip . So once again a pit boss was being rude. I had already said that I had to finish up because I had to go to the bathroom so I was just finishing the bets . Treasure Bay you showed me once again in so many ways you are not for me or my family. You do have a few nice employees but your pit bosses are rude compared to Harrah's. For blackjack and slots I'll go there. You have truly lost us . Yes We gave you money but it's the last time!! Good riddance

I stopped by to order chicken fried rice. Service was standard, and the ambience was flat and dull…read more The restaurant looked outdated and needs to be remodeled. There was no smell of Chinese food or flavors in the air as I drove up, or entered the restaurant. I wasted my time and money. What a let down! My stomach literally said, "What is this???" The chicken tasted undercooked and suspect, and the rice was mushy and overkill. Thumbs down for me!

The worst low quality Chinese food buffet! I hate when Asians in America get lazy on the authentic…read moretaste and serve up slop. Everything was either overcooked or not cooked enough like that stinky smelling bbq chicken, horrible! All the seafood was bad. The seafood was mushy and bland. The beef was extremely tough and chewy. The vegetables were way too crunchy. The deserts tasted like farts. Sour bitter fruits. Nasty baked sweets that were disgusting. People around us complained as they continued to shovel the slob into their pie holes. Mind you the food looked good and fresh But The food tasted bad. The food tasted bland. The food tasted old. The food was overcooked and some undercooked. Scuzzy and dated with an off smell.