I have to say Billy's Plumbing and Rooter and Edwin is the best ! We had a complicated situation at our house with our pipes, and Edwin, who I will request on any further work from, as he is a very hard worker, kind, and funny. He set my wife and I at ease during a stressful plumbing situation. I am beyond grateful to Billy's plumbing and Edwin for what would have been an extremely stressful situation, made much better by Edwin. read more

Billy's Plumbing once again has done a great job. No hesitation in ever referring them. Julian was very professional and did great work.

We can't recommend Billy's enough. We needed to update our plumbing under our slab and his team was able to figure out the most efficient way to replace everything without tearing up too much of our new flooring. They were responsive and professional. His team has done work on our home before and we always pass inspection! Honest and hardworking. Highly recommend. read more

Billy's Plumbing and Rooter - Billy's - Plumbing Near Me - Chatworth, California

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I needed a toilet repaired. Sebastian A. came and did the work. He did a great job he has done other plumbing jobs for me. He explains everything he's doing and always polite. And everything is cleaned up before he leaves so I was totally satisfied once again! read more

Very disappointing experience. I hired Billy's Plumbing and Rooter hoping for a professional solution, but unfortunately, that's not what I got. The plumber who showed up was clearly very young and inexperienced. He seemed unsure of what he was doing, kept calling his boss for help, and still didn't manage to solve the problem. I wasn't given any options or explanations -- just confusion and guesswork. To top it off, he even left his ladder behind when he left! Overall, I felt like I was paying for a training session, not a real service. I would not recommend this company. read more

Extremely friendly and knowledgeable. Cleaned perimeter drains prior to rain storm. Arrived promptly and stayed late to complete the job!

I've used Billy's plumbing on both big projects (tankless water heater install) and a ton of smaller projects. Each time they are total experts and blazing fast. read more

Booked Billy's through my home warranty company. They were easy to reach to confirm and set up my appointment. Very nice conversation to set up the appointment and they responded very quickly. The Tech arrived in the scheduled time frame. He was nice and professional and delt with the issues quickly, resolving all of them. Sorry no photos. read more

Can't say enough good things about this company. I texted for help on a Monday morning after discovering a broken pipe under my sink on Sunday and they were super responsive. Came out on Monday and took care of the problem efficiently and professionally. I will be using them for all my plumbing needs going forward! read more

These guys are the BEST. The technicians and Betty and Suzanne in the office. Honest, friendly, efficient and knowledgeable. Thank you.

We have been using Billy's plumbing for several years now. They are always very prompt and responsive to our calls and text messages. They just repaired our tankless water heater as we weren't getting hot water. It needed cleaning and flushing and all is good now. They have fixed toilets that were continuously running also. Very happy with their reliable service and their pricing is fair as well. I highly recommend their services! read more

Billy's is the shop to use. I have had them do other projects, but the day before Thanksgiving, the eve of a 4-day weekend, my 18 year old tankless water heater went out. Not needing service, it had to be replaced. Bill personally came out and did it on Thanksgiving morning. He did a clean, kickass job and it works great. Pricing was very fair. He did a great job and is our go to guy. read more

Billy's Plumbing and Rooter - New water heater installed. - Plumbing Near Me - Chatworth, California

Had a great experience with Billy and his crew. We were in the middle of a bathroom remodel and realized that we needed a professional to install our new shower valve's and replaced a few of the pipes. Betty was in contact with us and was able to get someone out the next day. Also was able to give me an estimated quote based on the pictures of the bathroom and type of valves that needed to be installed. The owner Billy came, along with his crew and did a great job. Definitely someone to call if you have plumbing needs. read more

Billy's Plumbing and Rooter - Plumbing Near Me - Chatworth, California

I have to say, my experience was excellent. They arrived early and completed the work as promised. I'm very pleased with everything.

Billy's Plumbing and Rooter is a great company. Billy always answers the phone when I call and is very attentive. His tech did a wonderful job cleaning out my air gap for my dishwasher which was clogged with a lot of debris. He was punctual and thorough. I would not hesitate to recommend Billy's Plumbing for all your plumbing needs. read more

Awesome experience! Called Billy's Plumbing and the next day was able to get an appointment to help fix my grandmothers sink. They finished very quickly at a very reasonable price! I will use Billy's Plumbing again! Thank you!! read more

I am a firm believer in Billy's Plumbing! They come thru every time, not only on time, but for the integrity of your home. They know if you try to skip updating your aging home, you will end up at a dead end! Sebastian is amazing at diagnosis and following thru! He never leaves a stone unturned. He explains exactly what will happen if you try to short cut and how in the long run the work they do will save you tons of money! Besides they are willing to work with you on payments and sometimes even find a way to discount the charges they are estimating! I trust Sebastian, and that is very rare in the world we live in today! There is no one else I would call. The best of the best! read more

Billy's Plumbing really helped me with my water heater problem! They were professional, fast to help, honest, and more reasonably priced than the other plumbers that I had called. We actually had Billy come out himself (with one of his employees) and install the new water heater. I live in Simi Valley and I do like the local small business owner companies. The chain companies are higher priced and seem to have little concern with your need to have your issue fixed within budget. Highly Recommend this company for your plumbing needs. read more

I think my journey with Billy's plumbing is finally over. From clogged toilets fixed, new clean out valve installed. Then a repipe of my 1956 home, last year. From Billy, Betty, Suzanne, & Sebastian is the best, & the crews. Ramon & his Awesome tile & plaster work! All a pleasure to work with. Thank you all Blessing's Debbie read more

I was connected to Billy's Plumbing & Rooter through FAHW company when 2 other plumbing companies failed to properly diagnose what was going on with my primary bathroom shower. We lost water pressure in the shower only and even though all the valves were only a couple years old, each company that came out didn't want to go through all the proper steps to assess what the issue was (flushing the valve, replacing cartridge, flushing the water heater etc) and just jumped to the conclusion that it was the valve that had to be replaced which would be a huge project involving opening up walls in a bedroom, making a big dusty mess and very costly. I had to beg each plumbing company to test out several steps and documented everything as it went along but they all reached the same conclusion that the valve needed replacement. I refused to accept that and in comes Billy's - I sent them all the videos of the things we had tried and all photos I had and the Billy immediately said he thought it might be something with the internal shut off valve (hot water was the main issue for the lack of pressure). Sure enough when his tech came out, he went through various steps and saw that the spring on the hot water shut off valve had jammed so after making some adjustments he got it to work and my pressure is as good as ever! Took him less than an hour and saved my home warranty company (and myself) thousands of dollars and no construction mess. I cannot speak for their rates given I went through the home warranty company but would certainly consider them for future projects just based on experience and attention to detail. Their office manager Suzanne was also fantastic and super helpful with scheduling and communicating updates prior to having the tech come out. read more

Billy's is my "go to". Sebastian did a excellent job in locating the plumbing issue and fixing it right away. Highly recommended.

My warranty company dispatched Billy's plumbing to fix my water heater. Shawn arrived on time in a cool yellow and Blue repair truck. He was very polite and inspected my water heater to diagnose the problem. After checking it a replacement was noted. He returned to the office and emailed a bid the same day. As a rule I always get 3 bids. However I would recommend this company because they were spot on with the repair facts read more

Bill came after I had gotten another plumber who said the only way to fix my sink stoppage was to cut a hole in the outside of my wall, which I did t want to do as my house is up for sale. Bill said I did not need to cut a hole, then his colleague Julian spent hours under my house in a tiny dark space cutting out ten feet of old pipe full of muck. Bill was very quick to respond and solve my problem in a way the other plumber could not do. read more

I didn't actually hire Billy's. A friend recommended them but here's my experience. And this isn't to badmouth, but to be honest about what I think is good and bad. The Good: The communication was excellent. I like their use of SMS to communicate. It's efficient and they were mostly very quick to respond. When I said I had a fairly urgent matter, they were able to get someone out as soon as I had the parts ordered that Rheem told me I needed. FYI: If you need parts for a Rheem water heater, you have to order them from Rheem, yourself. They said they can't get Rheem parts. I decided to replace my tank heater with a tankless. The Bad: They quoted me $6500 for a new tankless Navien water heater. That includes the unit and the installation. THIS IS HIGHWAY ROBBERY. The plumber who came out to assess the installation told me he'd put it on a certain side of my house and after talking to two other professionals who confirmed $6500 was insane and that they wouldn't put the water heater where Billy's was planning to mount it, I decided to hire someone else. I did end up getting a brand new tankless water heater, installed in a better location the next day for a total of $3200. I'm sure Billy's probably does fine work and they were very friendly and professional. Clearly, they have lots of nice reviews here. I can't speak to the quality of their work since I didn't hire them, but I do know when I'm being charged a premium that is over the top. Any business has the right to charge what they think their services are worth but when it comes to plumbing, there are good plumbers out there who will do just as good of a job (or better) for a price that is fair. It's up to you. read more

I had a kitchen sink clog. Front desk called me back quickly. Quick and knowledgeable. Thanks for the great service Sebastian! read more

Outstanding service! Julian was friendly & efficient! My favorite plumbing company of all time. 100% Reliable! They go above and beyond the call of duty. read more

Called Billy late afternoon for stopped up toilet and leaky water supply valve. He had his people out the next day by 10 am. Very profession and polite repair men that did the job to my standard, ie not putting a band aide on the problem. My previous experiences with other plumbers have been horrible. I highly recommend them. read more

Sebastian was great! very knowledgeable and thorough. I highly recommend their services.

Unbelievable customer service and superior quality!! I have now used Billy's Plumbing on several need personal resident repairs. I have found the to be polite, professional and responsive in every way. They have repaired my main drain, shower Fossett cartridges, unclogged drains and moved gas lines. They even gave us advise and recommendations for a company to drill through a quarts countertop into a fire clay kitchen sink. Turns out that birds of a feather really do flock together that company to was outstanding, polite and professional too. Billy's Plumbing is the best!! read more

We had some major problems with area drains being clogged with roots and dirt. With the insane amounts of rain in 2023 our home had serious problems with flooding in the backyard and side yard, and resulted in flooding into our garage in one case. We started looking and our first problem was that many plumbers flat out didn't want to work on area drains. We looked around for places advertising hydrojetting and two different companies came out and told us that the clogs can't be cleared and the pipes needed to be removed. This included cutting concrete on our patio. I won't get into the gory details of how high these bids were, but suffice it to say that I was on the verge of buying my own sewer camera, hydrojet, and sewer snake with cutting ends to try and solve the issue myself. Then a friend referred me to Billy's Plumbing. They came out and quickly did some initial drain cleaning work with a large snake. They made it clear on this initial visit that some digging was likely necessary (under dirt, not concrete) to replace sections of pipe. But the progress they made in that first one hour gave me the confidence to know that these guys could get the job done and I was going to get an honest assessment. They followed up with a comprehensive bid to clear out all the roots (which involved digging some sections out that were under dirt, and hydrojetting under concrete). It wasn't exactly cheap, but I gotta tell you after seeing bids from other places it felt like I was getting a screaming deal. As to the actual work, Billy's team was out promptly and they were great about keeping me informed of progress. There was a brief moment where I thought they might not be able to clear the lines fully and I was preparing myself for a 2nd bid that involved cutting a small bit of concrete. But Billy's team was relentless and dedicated to getting the job done within the original bid. All told the job was done in two days, no cutting concrete, and my yard was put back together nicer than the way they found it (this almost sounds like a joke but its actually true). It was just in time for another heavy rain and I was so excited I wanted to setup a lawn chair to watch the drains in my yard actually do what they were supposed to do (they did). I swear to God I don't know if I've EVER been so happy with work done at my home. I'll call these guys back anytime for plumbing work. Honest, friendly, fair pricing, and quality work. Don't let anyone touch your plumbing until you talk to Billy's Plumbing. read more

They are very responsive, I'd say quite pricey, but to be honest, that's what good quality and service costs., they are very knowledgable of Takagi water heaters, even though most plumbing companies out there do not love this brand. Billy's plumbing knows their way around these painful heaters. I strongly recommend them read more

Billy's Plumbing always does an excellent job! This time I needed my shower and bathroom sink fixed. Sebastian came out and got everything up and running again. I am very grateful. I will only use Billy's Plumbing. read more

Shawn was amazing in clearing my stoppage in my kitchen sink and jetting it. He was courteous and helpful.

I got a leaking problem in one of my bathrooms , called them and got an amazingly quick and efficient response , special appreciation for the young lady who answered the phone and took care of all the claims and appointments and followed up on the spare parts required, the technicians are also efficient, very clean and always on time , thanks. read more

Do you know what its like to have a clogged sewer ? Never mind the shower ! You can't poop in the toilet ! because the stuff that comes out of the cleanup thingy is so disgusting that you will throw up when you see it. Billy's Plumbing installed a new pipe from the cleanup opening to the DWP line in the street. AWESOME JOB !! thank you so much, you should be the mayor of the west valley ! read more

Billy's Plumbing completed a superb job at our Calabasas home! They continue to impress with their professionalism, expediency, knowledge and kindness. Betty was so caring while quickly setting up an expert technician to service our needs. They continue to be the only Plumbing Company we can rely on! Much Appreciated! Grant (Calabasas) read more

My plumbing had a serious blockage that required excavation of the pipe and the replacement of a section of it. Billy's Plumbing's workers performed professionally and with a congenial manner. Problem solved. read more

Within a few hours, Billy arrived and fixed my back-flow issue. Great service, respectful, efficient. Suzanne in the office who handled the scheduling had excellent communication skills and follow through. I highly recommend them. read more

Prompt service and communication. Pedro was efficient, organized and clean during the process

Really good experience dealing with this company. They were nice enough to help me over the phone and advise me to go with my home warranty to solve a problem with my water heater. I think they've been out to the house before because I had their business card taped to my water heater, but the lady on the phone advised me she could send somebody out but it would be better if I check my home warranty first because it would save me money. So I really appreciated that she wasn't just trying to make a few hundred bucks off of me. I sent them a short video so she could see the problem and within a few minutes she was able to give me great advice over the phone. Thank you! read more