Best boutique EVER! Almost everything in my wardrobe is from this lovely place. It'sread more

This has become one of my favorite new boutiques in Birmingham! They have locations in Trussville…read moreand in Cahaba Heights and they both have different inventory. You can find casual, cute comfy clothes as well as more professional items and dressier pieces. The staff is always super friendly and helpful, too. Right now they are having a promotion, for every $100 you spend you get a $25 gift card!

This is one of the few stores that carry clothing items that I like in the city of Birmingham. I…read morehad been looking online and at other store for a summer red jacket and stopped here as I was on that side of town. I found what I was looking for. The price was awesome and I came close to getting shoes. When I checked out, they supplied a discount which made my stop even better. They are always accommodating and texting discounts. I must return again soon.

Had some time to kill so I came here to look for a few shirts. K&G isn't a store I frequent at all…read morebut I had nothing to lose. We were greeted by the staff when we entered. I located the section I needed. I was able to find a few items that could work for an upcoming event. The line was long but moved pretty quickly. Their return policy is 30 days and the tag must be still attached. I was pleased with this visit . Staff was friendly. Bathrooms were ok. Prices fair.

My son is graduating soon so my presents all are something to help him with applications to Law…read moreSchool or his promotion at his current job. I am a sales person at my core. If I haven't learned anything while working on commissions is to never prejudge a potential customer. A few years ago I walked in a BB store to buy my other son a few suits to interview in because first impressions matter. I walked around and was finally greeted by a smirking jerk. His direct words were, "That's too nice a suit to wear to court. ". I looked at him and asked him to beg my pardon, Will you repeat that? This jerk asked me if I thought their prices were the same as JCP? I was speechless. I was not feeling well and tears rolled down my face. Not because of his I insults but it was just the acknowledgment of how hard it is to be treated right by people like him. I just didn't have it in me to even ask for the manger. I wasted time telling him my son would be going to court but not as a defendant. He would be the arresting officer. That I had been out looking for a lost foster dog the reason I looked so casual but I assured him I could pay whatever their prices were. I wanted to put my previous encounter behind me and see if that jerk was still there. Unfortunately, Jos A. Banks is where a dear friend of mine buys his clothes and I heard his reminder in my head as I stood at the door with my hand reaching out to the door. Nope, I won't darken the doorway because I'm sure they knew what an ahole that guy was from previous complaints. I turned on my heels and seemed to buy a That graduation suit elsewhere.

Update 4/1/14 I have not been able to wear the three slacks I purchased & had tailored here…read morebecause the belt loop for the slacks are too narrow for any belt. Brought them back to see if there was any way I adjust the belt loop & I was told to get a smaller belt. No other offer to help in any way was extended. Reason I got the boys size is because I don't fit into the men's size for #BrooksBrothers so the sales consultant was kind enough to find slacks from the boys department for me. I thought they would help somehow with a goodwill gesture if I bought additional slacks to replace these but I think I have too high expectations for this place. Good news though - some homeless chap in Birmingham, AL will be strutting some decent slacks around town.

Absolutely Outstanding Customer Service and Great Prices!…read more Every time I visit Joseph A. Bank at Brookwood Village, I am impressed by the exceptional customer service and the quality of the experience. I have consistently found exactly what I need, and the entire team goes above and beyond to make sure you leave feeling confident and taken care of. In particular, Syncere stands out as a truly outstanding sales associate! He is genuine, knowledgeable, incredibly well-trained, and has a wonderful eye for style and design. He is an excellent salesman and he genuinely cares about helping his customers find what looks and feels best for them. Syncere took his time with us, listened to what we were looking for, helped us put everything together, and made sure we found everything we needed. His attention to detail, patience, professionalism, and personal touch made the entire experience exceptional. I was also very impressed by how well everyone in the store works together as a team. There is a welcoming, professional atmosphere, and it is clear that the entire staff takes pride in providing a great customer experience. Joseph A. Bank at Brookwood Village is absolutely worth visiting, and if you have the opportunity to work with Syncere, I highly recommend him! He is a true asset to the store. I will definitely be back!

I booked an appointment online at Jos A. Bank for my husband's Valentine's Day suit fitting. I…read moreaccidentally selected the wrong date, and when I called the store, I was told no one knew how to change it and that I needed to rebook online. The system would not allow me to modify it, so I ended up creating a new appointment under my name instead of my husband's. When we arrived, we were greeted and assigned to a young associate. While he was polite, it was clear he needed more training. He had difficulty locating the right suit jacket and did not ask about preferred material, style, or fit. I ultimately had to step in and select better quality and style options myself. After directing us to the fitting room, he left to assist other customers. I noticed another associate assisting a customer nearby, and he was excellent. He measured his client, discussed styles and alterations, and was very attentive. After my husband tried on pants that were too long for his liking, I asked that associate if we were supposed to be measured. He said yes and even suggested a more tapered pant style that would better suit my husband. He then informed our assigned associate of what we needed and encouraged him to assist us properly. From that point forward, the service improved. Overall, the experience was okay. I do not believe anyone intentionally dismissed us, but I did book an appointment with the expectation of being assisted throughout the process. We were there less than 30 minutes, and I don't feel that was too much to ask.

Shaia's is a gem! Quality clothes, quality people. They have been dressing the men in my family…read moresince my father shopped there in the 80's. Now my husband and my boys are continuing the tradition. Each person who walks through the door is treated like an old friend. You can not find better clothes or better customer service anywhere!

In terms of jackets, I'm really hard to fit, but the workers there don't treat me like a freak…read more They do all they can to get me a great fit, and I always get a great fit. What a great staff! I'm not a wealthy guy, but they treat me like a king there.

Altar'd State is far from my style, however, I was walking by and the scent caught my attention. I…read morehad to turn around and find out what it was. Someone working was more than happy to tell me that "Sanctuary" is the answer. Notes: Bergamot, Jasmine, Rose, and Musk. It is floral... but the good kind of floral. They have it available in sprays, diffusers, plug ins, candles, etc. She also mentioned it goes on sale quite often. I have dogs that I always have to be mindful of when introducing fragrances into the home. Have not looked into if this is a safe option yet or not. Would love if they had a version for the car.

Friendliest and cleanest store I have ever been in. Greeted by every person wrih a smile. Helped my…read moregranddaughter even called her by name we were there almost 2 hours. Very pleasant experience

My favorite store. My only complaint - I have no self discipline when I go there! The customer…read moreservice is wonderful. I've even told them I don't want to spend more than $X when I'm there. They help me talk it through to decide what I need to get my purchases to a within my range. I love their clothes and jewelry. I get compliments whenever I wear something from there. My family calls it "your" store.

Starting a new job and realized I didn't have clothes to go to work that met dress code. My…read moreco-workers (multiple) shop here and recommended I stop in and I was glad I did! Several tops and tunics, pants, necklaces and earrings left with me. The ladies were very helpful with suggestions- and I have received dozens of complements on these items since then. I will definitely be back.

This place has some pretty neat stuff! It's a great place to find clothes, cowboy boots, and cowboy…read morehats. Staff here is really friendly too.

Are you a rhinestone cowboy? Then this is the place for you. Thousands of cowboy boots, hats and…read morebelt buckles the size of an MMA championship belt! Let out your inner cowboy and come on down!