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Bill's Shell Station

3.7 (3 reviews)

Services - Bill's Shell Station

Auto maintenance

Oil changes

Auto repairs

2 More Services

Auto engine repair

Routine automotive maintenance

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12 years ago

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7 years ago

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Kevin’s Auto Care / Shell

Kevin’s Auto Care / Shell

(16 reviews)

Southwest Portland

Kevin is such a knowledgable mechanic and a truly honest, good person. We have been going to him…read morefor over a decade now. We started going here when it was previously Kovork's and Kevin was the head mechanic. It was great then too, and has continued the same quality service and reasonable prices since then. We absolutely trust Kevin with our cars and our wallets, which is an amazing feeling. The lady at the front desk is equally as lovely. The people are very honest and kind, and Kevin absolutely knows his stuff. I have recommended this shop many times over the years and will continue to do so.

Called into Kevin's Auto Care this evening shortly after 5:30pm to get an estimate for a potential…read moreStart Repair/Replacement for our car. The gal who answered the phone asked for some information & had made a comment about how it was the end of her day. Once she ran the quote, she said that based on the type of car & what we were potentially needing that it was "too much labor" "over 5 hours worth" & also stated and I quote "no one is going to want to do this." I politely let her know that was okay & we were happy to do business with another auto shop that was willing to help. I let her know her comment rubbed me the wrong way. She apologized, which I appreciate, but she then justified it by saying she should "know better than to answer the phone so close to closing time" & that she had been at work since 7:30am and was tired. Overall, am disappointed in the experience - I had called based on the good reviews on Yelp/Google. Needless to say, I won't be considering them for any needs in the future since they don't seem to be hurting for business!

ARCO

ARCO

(31 reviews)

Southwest Portland

This was unexpectedly a great experience because I did it all myself and did not annoyingly…read moreoverpay. I did sort of do it wrong... Ok, I avoid ARCO, I do...because they are usually arranged poorly from the start and people drive in and out like they are trying to run you down. They have two different prices for cash and card but to do cash you HAVE to go inside and deal with whatever angry human they shove behind that register (and I have had some insanely nasty ARCO employees) making the extra money savings not at all worth it....especially now that you have to walk in to pay, walk out to pump your own gas and then go back in to get your change! SOOOOOO, imagine my surprise at this location that I use my debit card and get UNDER the posted cash price...WHAT??!? I get to pump my own gas (yes, I am one of the crazy folks who prefers to pump their own gas!) but it is soooo cheap. Another thing I did not like about ARCO is that they ping hold a ridiculous amount on a card - and I get it...I pull up and see the person prior to me spent $80+ to fill their tank but I fill for under $30 even when prices are truly tragic so I did like that I can enter my "fill" amount. The downside was that I figured I would just add $15 an go to one of my actual super cheap gas spots when over on that side of town... and then I see that nope, I am getting a cheaper than that price. So I fill the $15, replace the nozzle, grab it again - rerun the card for another $15 and it draws another $8.13 to actually fill my tank. I am so happy to know the secret though - use your debit card! This is close to home too, runs all night and I love having gas up options.

The girl that works here not sure exactly her name but Nessy idk her name. Well anyways she always…read morerolling her eyes at customers and not helping them. Sits on her phone and texts. Well I said someone's in a bad mood today and she ended up calling the cops on me. Three cop cars came looking for me they weren't happy. 2 days prior she called the cops on a homeless person doing nothing wrong. She said she was working on her day off and She has bronchitus. Then why you working that's highly contagious. Anyways she just didn't like that I said something so she called the cops on me. Drama queen! Hope corporate looks into her. Shouldn't be sitting texting ignoring customers and rolling her eyes. We are trespassed until we get it in writing we can go back. But won't ever go back and not letting friends family coworkers stop there either. Worst service and horrible rude worker!

Bill's Shell Station - autorepair - Updated May 2026

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