Me and my husband had been going back and forth with the Jeep dealer about our Wrangler for about a…read moreyear. Our vehicle was in great condition and we maintenance it regularly. We ran into a repair issue and the dealer had our vehicle on and off for months and still could not fix the problem. They misdiagnosed several times and used up our warranty and charged us out of pocket cost only for our engine light to return. My mother recommended Robert's shop before she moved so I decided to take my chances and I am so happy I did. They are VERY experienced mechanics and they did a few tests and figured out a year long problem in LESS THAN 1 hour! Our jeep is back running beautifully. Thank you so much Robert. I will be recommending you to everyone!

I was passing thru a few months ago and I had an issue with my transfer case leaking. The filler…read morebolt was stuck in the transfer case. I requested that he remove the bolt, drain the fluid and replace it. He said it was something he could do. So I waited inside to talk to the boss who happened to be on the phone. It was pretty busy so I was told to wait about an hour. The mechanic who took the bolt out was dedicated. He did a great job. Very thorough. Good mechanic. I give him 5 stars. I was shocked at how low the bill was. I expected it to be much more.

Great job. Had a flat and pulled up and was very fast process. I was out in 10 minutes.read more

These guys are amazing! The are fast, know there stuff and make you feel like your part of the…read morefamily when your there. If you need new or used tires or service on your vehicle, the price it right and get it done! 10/10 would highly recommend!!!

I've been a customer for several years. Mike and his guys know cars. They have been there for our…read moretwo cars, whenever something breaks. He always gives you a heads up about any future problems he sees coming for your car. Which I appreciate with my older cars. I usually come in for complicated electrical repairs or suspension work, but they can do most anything.

The team at Town & City is AWESOME…read more Mike really knows hit stuff. He has been able to diagnosis issues over the phone for me with a 90% confirmation rate once his crew gets in there. And has never charged us for what he thought is was once he gets in there and finds the real issue. GREAT group and Jack it a GREAT story teller!!

owner is ignorant. Id go elsewhere save your time and your money. i've never come across a shop…read morethat turns down work.

Dave Hutnick is an excellent mechanic. He's been doing it for well over 30 years. One of Dave's…read morebest attributes is that he's honest with you. He's not going to tell you that your vehicle needs something that it doesn't just so he can line his pockets like a lot of other auto repair shops do. His prices are reasonable and he's going to get the job done right the first time so you won't be having to bring your vehicle back. So if you're having car trouble, bring it down to Dave's. He doesn't have the most modern garage in the world, but he gets the job done and he gets it done right.

I don't usually leave reviews like this, but this situation has gone beyond unacceptable and needs…read moreto be documented. I initially contacted NWI Auto Repair which Shelby answered on January 26th to inquire about a tire repair. I was told they were having car trouble but would follow up, which they did. Randy (the owner) came out to put a spare tire on while the original tire was to be repaired. Payment was sent, and a service time was scheduled for today at 11:00 AM. At 10:32 AM, I reached out to confirm the appointment and was told again that there were car issues and the time was pushed back to between 2:00-3:00 PM. I accommodated this change and waited. From that point forward, I was given the runaround all day. I was first told Randy was "nowhere to be found." Then I received another message stating that my tire was in her stepson's truck and that he would bring it after leaving his girlfriend's house. That never happened. After multiple attempts to get a clear answer or timeline, I was ignored entirely. The final message I received stated that I needed to "stop harassing her" about my own property and that she would "get around to it when she can." This is not just unprofessional it is deceptive behavior. I paid for a service, my property was taken into their possession, no service was completed, and I have neither received a refund nor had my property returned. Instead, I was met with excuses, shifting stories, and ultimately dismissal. I tried very hard to avoid leaving a negative review because I respect people's hustle, but this experience strongly reflects scam-like behavior and a complete lack of accountability. Please be extremely cautious before doing business with this company.

From the owner: We are the ONLY local small business that offers HALF of the diagnostic fee to be added towards…read moreyour total amount of labor for repairs! * All payments are requested only in person! We will never ask you for payment prior to our initial arrival. * Any questions or concerns? Are you ready to schedule your appointment? Please contact me directly at 219-840-3332 and I will be happy to assist you!

They are such a good towing company I would recommend them any day and their prices are not to pricyread more

Shoutout to Mike for being a great help today!! Was very friendly and made sure things got done…read morewell and efficiently. would definitely Reccommend if you need a Tow near Gary

I took my vehicle to a part store because it was acting up. They ran a diagnostic test. The test…read moresaid i needed the TBI replaced. .... my vehicle doesn't have one! Idk.... At the store was a customer who recommended me to take my vehicle to Dave Cooper. When I arrived at Dave's he informed me about the TBI and we both chuckled. Then he made an appointment for me to return with my vehicle. On the scheduled date I dropped off my vehicle, Later that day the secretary called me and told me that my vehicle would not start for them and that they would need to replace one of my batteries since they had tested it and it was very weak. She also mentioned that this was probably the main cause of the problem. They changed the battery and now my vehicle runs like the day I bought it. Thank you Mr Dave Cooper and all his staff. I'm definitely taking my vehicle to you when needed.

This is the second car care center I have been to and my second worse experience. I made an…read moreappointment for an oil change and asked about how long it would take. I was told 1hr 15min, after I was there for a hour and my car had not moved i got up to leave on my way out the head mechanic the one with a big brown beard asked me what was wrong? I told him this who franchise sucked. He proceeded to approach me in a threatening manner his manager had to come out of the building and in Lakestation this franchise forgot to put my oil cap back on so I stained 4 driveways and my garage before I figured it out.