I just got home from having the smog check on my car...very good experience. Professional,…read moreknowledgeable and fast! Cost includes certification sent to Sacramento. Great deal, nice people and I couldn't be happier I like keeping local people in business. We all deserve this.

Great service; same day service! Wonderful to have local service providers! Hate having to drive…read moreall the way to Chico.

I had several sets of tires installed, 3 alignments, and a set of lawnmower tires changed. They…read morehave lower prices then I jave found anywhere else, and they notice little details that others missed. Such as a date code of a "new" tire that i purchased somewhere else that showed it was 3 years old.

Harry was very unhelpful, and his coworker lied about putting two tires that had nails in them on…read moremy car after i said no those tires have nails in them but he proceeded to go in the back and grab them when i wasnt looking and put them on. i'm very upset and he wouldn't give me a refund or help me in anyway.

Went to Joel with AC, ABS and hood issues and he promptly with Darryl fixed the issues quickly and…read morefor a rather fair price! Thank you!

RUDE is the best word to describe the way Burkett treated me when I went to his shop. He waited on…read morea woman who showed up after me and just ignored me.. I left and never returned. I would not recommend him.

Brought my 2003 Chevy Silverado. Craig did some wiring for electric fans. Also, got an AC unit…read moreinstalled., as you can tell. The wiring was bad blew up the AC he fixed it. And try to charge me for the wires. That I already paid for as you can see in the picture. There are bare wires, and the wiring was supposed to be clean as you could tell. It is not when they did the wiring. They also unplugged my trailer brakes when coming home from Fort Bragg, my family and I came about 2 feet from crashing into another car. My family was very scared. Be very cautious. bringing your car here

Excellent service and prices, very knowledgeable about automotive repair !…read more Glad I found a good mechanic to maintain my truck.

I drove up to Paradise from the Sacramento area to look at buying a used car from a private…read moreindividual. After ascertaining that we interested in buying, we still had some reservations, so called a few local mechanics to see if they would be willing to check the car. Brad at NorCal was able to fit us in right away and do a thorough check for a very reasonable price and spent enough time with me afterwards to answer all my questions. We were very appreciative that we did not have to make another trip to have this done. The other people in the shop were very accommodating. If I find myself in need of a car mechanic in the Paradise area again, I would definitely return.

We had a problem with our Mazda 3 and Brad and crew took care of it. A transmission module went out…read moreand they were able to diagnose the problem. They also took care of some much needed maintenance on the car with no problem. I would recommend NorCal automotive for any work needing to be done. If we have any other mechanical issues we now know where to go. Thank you Brad and crew for getting us back on the road!!

My check engine light came on while driving into Paradise. ContactEd Sinclair's to see if they…read morecould look at my car. I took my car in 30 minutes later, car was diagnosed, parts ordered and on my way in an hour and a half. The cost of repair and parts were clearly stated. Staff was professional and friendly. Would highly recommend.

They took care of my exhaust system on my truck. Did great work and welded every joint, not just…read moreclamped on. I was surprised at what they charged, which wasn't very much!! I'm happy with my new exhaust and I'm glad I took it to Sinclair's!! +

An unparalleled experience. Unicorn service. Can I give 6-stars? Honestly, read this…read more.. Day 1, Saturday, of a four week road trip, we drove from SoCal to Pleasanton, CA and heard a clicking sound coming from the rear end once we were off the freeway and could hear again. Since we were picking up our caravan partner and heading north, we needed to find a mechanic in NorCal, along our route and nearby. We used the VanAlert app (must have!) and found Westy World in Chico. I called the number (Saturday, remember?) to leave a hopeful message that they may be able to squeeze us in on Monday for a look-see. I couldn't leave a message because Brian answered! As we discussed the issue, Brian offered to stop-by Pleasanton on SUNDAY, after a nearby Van drop-off. We met at a roadside parking lot and Brian crawled under the van to find and definitively diagnose a broken axel. If this was the end of the story, I am sure you would agree that this is a once in a lifetime automotive and humanitarian experience. It has had such a profound impact on us that we use it as the measure of the Golden Rule - we try to treat others the way Brian treated us. But the story goes on. From the parking lot Brian rallied his team back in Chico to set up an appointment on Monday to repair our axel. We are pretty sure that Westy World was not keeping a time slot open for that Monday to address our emergency. So all the other projects must have been put on hold to make our emergency their emergency. As we agreed in the parking lot on Sunday, we covered the time and expense for Kyle to DRIVE FROM CHICO TO REDDING AND BACK on Monday morning to pick up the replacement axel. When we rolled into Chico Kyle jacked up our '87 GL and completed the repair before we could finish out lunch. Everyone was mellow, untroubled, kind and very knowledgeable. What a great mindset to calm us in our moment of flexing. After our trip we checked in with our local mechanic, who verified two things: the parts used (from Burley Motosports) were the best available, and Westy World charged us as though this was a regularly scheduled appointment - no emergency premium! It is an honor to have had this experience and to have Kyle and Brian in our world. Thank you both and everyone else at Westy World that was affected by our incursion.

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

A big shout out to Big O Tires! We had a dead battery as we were just about to check out of our…read moreAirbnb. We called AAA, and they came out, however did not carry replacement batteries, so they charged up the dead battery and we were left to find a replacement battery. We went to Auto Zone and purchased a battery however they could not install it for us, due to a car part that was partially over the battery. So we called Big O Tires and they said to bring it in and that they would install the battery we purchased at Auto Zone. They were done by 11 am and we were able to check out on time from our Airbnb and head on home!

I love this business. They have always been supportive and timely. The owner brings a lot of…read morepositive energy to Paradise. I'm glad we have this business in town.

Service requested through AAA and they were responsive and professional. Got the job done ---towing…read moremy truck to the repair shop---and would use their service again.

Showed up for AAA tow. Not sure what happened but they just left without contacting me or letting…read moreme know why. I would've paid to have the vehicle towed if they let me know that AAA AAA wouldn't cover it. The driver I did get to come from another company, said that Skyway towing drivers routinely, flip him the bird on the road. I definitely felt like the driver was flipping me the bird. I was just inside the building and he had my cell phone and didn't give me the courtesy of a phone call he just disappeared. Consider your options. AAA, you can do better.