Billion Automotive is an outstanding organization. Harley, Conrad, and Freddie were instrumental in…read morehelping us purchase a used car and ensuring it continues to run smoothly. The customer service we received was exceptional from start to finish. Their professionalism, knowledge, and willingness to help made the entire experience positive and stress-free. We truly appreciate their dedication and highly recommend Billions Automotive to anyone looking for quality vehicles and outstanding service.

I purchased a Jeep last year and purchased a protection plan for windshield and dents. I recently…read moresold Jeep and tried to get a refund on the warranty which we were told by the sales person and finance was doable. Today I called and was told "no, that only applies if traded back to them". This is wrong and false advertisement on their behalf. I've never had a separate purchased warranty that was not refundable if the vehicle is sold. I will never recommend them to anyone.

I came on a busy Monday morning and the general manager took the time to get me a solution for my…read moreRoadtrek van with a leaky gas tank. Thanks Mr Nuckols!!

I brought my car in for the 1.5 hour service. I was told by 3 different sources that it would take…read morean hour and a half. So I made arrangements to drop my car off 30 minutes before my appointment, per their request. Came back 2 hours later and they hadn't touched the car! They told me they were backed up and I'd have to wait! I advised them that wasn't able to and left. Worst customer service ever!!!!!!

The sales staff, the sales management team and the accessories department are top-notch. This is…read morethe best Toyota dealership that I've ever worked with and it's my fourth. I highly recommend Ressler Toyota.

Awful If i could do negative numbers I would. They tried to…read morecharge me for a tow truck to move the vehicle in their lot, and when I arrived with AAA truck they said it was not who they use. Car was in there for 8 weeks and the parts list kept growing with no resolution to the issue now in over $3K and having to have it sent to another garage I spoke to an uber driver who said that it cost him $15K to get his truck fixed as they keept adding parts too Stay away unless you have unlimited funds to spare

I received exceptional care and assistance from this dealership when I needed my AC replaced. My…read moreservice rep Tara went above and beyond for me and kept me updated with any and all progress. She even went out of her way to pick me up when the chauffeur called out sick. You're the best Tara! The service manager Tony went above and beyond advocating for me as well, and I'm extremely grateful for his assistance and customer service excellence. I would 100% recommend this dealership if you need your jeep serviced and I'd like to commend my repair service team, Tony and Tara for their hard work and kindness.

I will never buy a used vehicle from here again.I purchased my vehicle from them and 5300 miles…read morelater I brought it in for an oil change and was told I needed 4 brand new tires due to tire depth thread being 2. This would explain why my vehicle handled very poorly in the snow/ice a few short weeks after I purchased it, because they sold me a vehicle in need of brand new tires. I will never buy a used vehicle from Billion again. The service team on the other hand was phenomenal, very professional and extremely helpful.

I bought a brand new 2023 Nissan Altima from Billion Nissan of Bozeman, MT in December 2022. Not…read moretoo long after bringing my new car home, I noticed that there was a musty smell coming from the vents when the AC was turned on. Since the car was so new and is under warranty, I decided to take it in to Billion Nissan to see if they could find the issue. They ended up telling me they couldn't duplicate the issue but sprayed sanitizer in the vents for good measure. With the weather warming even more, I was using my AC more frequently and the smell was getting worse - especially after the car sat outside in the sun. And to make matters worse, I was noticing mold on the ground of my garage right below where the car was normally parked. I made another service appointment with Billion Nissan and was once again told they couldn't duplicate the issue, but this time they didn't do anything to even try to fix it. During the height of Summer 2023, I was getting fed up and decided to try a third time with Billion Nissan service, but this time I took my car to another shop in town first to see if they could give me some advice. Their expert opinion was that there was likely a block somewhere in the EVAP system and to have Billion Nissan specifically look at the evaporator next time I take it in. A Nissan dealer needed to do the work since my car is under warranty. I took my car into Billion Nissan for a third time, armed with this knowledge. Instead of taking my concern seriously, the service advisor (Heather) rudely told me that I was causing the issue by using the recirculation function in the car too often and that fresh air needed to flow through the car more often. This directly contradicts common knowledge regarding using the recirculation in hot weather: https://www.greasemonkeydirect.com/blogs/news/air-recirculation-button-car After many conversations back and forth where I begged them to look at the EVAP system, I was told they weren't going to waste 6+ man hours on the job when they couldn't duplicate the issue. When I got the receipt from my visit, the service advisor attached to the job had been changed to the service manager (who I never even talked to), likely to avoid Heather getting a bad review from not taking her client seriously and doing her due diligence. After three attempts at working with Billion Nissan to fix this issue that kept getting worse (especially during the 100+ degree days we had this summer), I started a case with Nissan Corporate. Billion Nissan sabotaged the case by telling them it was an owner created issue from using the recirculation button too often. Billion Nissan, and by extension Nissan Corporate, were never going to actually do their jobs to fix this issue, so I decided to take my car to Denny Menholt Nissan over in Billings. I told them everything I had gone through, all the symptoms I was running into, and my theory about the EVAP system. After just one visit, they found a blockage in the EVAP system, cleaned the system out, and fixed the issue that has been bothering me in my new car for almost a year at this point. This is all because they actually listened to their customer and DID THEIR JOB. If you've gotten this far in this review, I strongly suggest you avoid Billion Nissan at all costs. Their service advisors and their techs are incredibly lazy, do not listen to or believe their customers, and practice shady tactics to ensure their reviews stay high despite bad customer experiences. Since I live in Bozeman and will need a reliable place to complete warranty service going forward (and would rather not drive to Billings every time I need service), I am strongly considering trading in my not-even-a-year-old car because of how badly Billion Nissan treats their customers. I will never be returning to Billion Nissan and implore you to do the same.

Walked into the dealership to look at purchasing a 2015 Jeep Rubicon four door. No salesman on the…read morefloor, a plastic part for my license on my 2005 rubicon was going to cost 94 dollars and worst of all I walked into the sales office and the white shirt on the phone ignored me. The f and I guy ignored me because he was returning from his jog at 1:40 P.M.. I never saw one salesman. A rather attractive ditzy blonde who was better at answering the phone tried to explain me the features of the new renegade jeep. She could not figure out how to get the back door open. The jogging f and I guy finally told me he cannot find any brochures on the Jeep Renegade.. and that a saleman would be coming from upstairs. We wondered the sales floor and lot outside and saw no one. We saw one salesmen looking person but he headed the other way in his golf cart. Definitely not coming back here.

When our check engine light came on while we were in Bozeman, we weren't entirely sure what to do…read more We took it to this dealership for service and Andrew really helped us out. Our vehicle was able to be done in the same day also. Complimentary Shuttle by Dave was also a very pleasant experience. We are very happy and satisfied with the service done today. Thank you, Denny Menholt Honda --- and especially Andrew and Dave!

I have gone here many times to get my car serviced because it's convenient and they always have…read moreappointments available, but I'm always overpriced. I've never really thought anything of it because they usually do great work but now I am just fed up. My headlight was damaged and I was going to get it fixed. I sat in the lobby for an hour, and no one approached me about what was going on with my car so I walked up to the front service desk. I was met with a $100 bill as well as notice that nothing was changed or fixed on my car and that they did a diagnostic of my car when I did not ask them to do that and hence had to pay the hundred dollars since they had a mechanic.

I have a 2003 Honda element and the alternator went on it. JC Billion got my car in right away and…read morefixed it. They went the extra mile for me and I would highly recommend them to anybody for repair work as well as oil changes and just about anything else. Can't say enough about how great Jay the service manager was in terms of helping me. Thank you JC Billion.

Great care and personal service. Timely attention to many details. Thanks for the serviceread more

Come on Joe. The bug soak, rinse and high pressure soap was the only thing that worked... and then…read morethe credit car swiped quit. I normally use the touchless with my other cars but now im wondering if anything is actually coming out of the spray tips there too. You can do better Joe.

Tried washing my truck in the auto wash and came out with a dust and grime layer vowed never to…read morereturn, tried to give benefit of the doubt and attempt another visit 2 years later with a car that had average road grime and dust. (We keep our cars clean) BIG MISTAKE. after spending $14 this auto wash is a complete failure. There is still a film on the car you can see a simply gentle finger wipe wipes off on the doors and fenders and the bugs were immune to the soaps and mediocre wash passes. The car dealerships must keep this place in business with simply dust washes. This won't remove anything more than that. We will not be returning for any reason not worth the time or frustration. Hands done this car wash leaves your car almost as dirty as when it came in... maybe worse due to the fact it took your money and didn't provide a service.

Hmmm. I'm not sure what to say about these reviews. I'll say a few things and then I will relate my…read moreown experiences. First, time and time again I've seen these guys bring in great car after great car and they ALWAYS seem to make sure that all the service gets done, that the tires are good, etc. Second, I feel that NO company can always foresee all the possible problems a car can have. When you buy any car you take a chance. I bought four 3/4 ton Ford trucks in about 10 years and 3 were not great... but I am mechanically inclined and felt that the fact that I had bought cheaper older trucks and early diesels at that, was in the end my own problem. Now fast forward to Ryan at Peak Cars. I had finally decided I had enough of old trucks and wanted a Toyota 4Runner. I looked at a lot but the best two or three I found were at Peak Cars. I bought a 1998 4runner with 152,000 miles on it from Ryan. I'd guess that was about 12 Years ago. Within a week or two I had a problem. I took it to Ressler and they called me 4 hours later saying I owed them $150.00 and it was still not fixed. At this point they said I would have to bring it back and they would just start replacing parts. I called Ryan and he felt bad but told me to call Keith at Rising Sun Toyota. Keith immediately knew what the problem was after I explained the symptoms. He charged me $35.00 to fix it two days later after he got the part. A simple switch in the back door was causing it. I still have that 4Runner, but it now has 338,000 miles on it. $8500.00 for almost 200,000 miles. What a deal! The car would still sell for over $4000.00 I'm sure but it's worth more than that to me. Then we went to see Ryan about a Volvo XC70 in 2012. We bought that car and have had some minor issues but all in all simple maintenance type work and replacements is all. We have put just about 100,000 miles on that car and it is still a good car. So now we are ready for another vehicle. Where would you go? Yes. We are buying an awesome 2006 Lexus GX470 from Ryan. Who else! These experiences are the only way I know Ryan but the integrity he has shown me over the years and the great car buys I've gotten have made a believer out of me! I never have any trouble getting ahold of these guys. Oh and their mechanic is awesome. He has always given me great advice! One last thing. These guys don't build a lot of profit into their deals. They will usually deal a little but they will be honest and up front and you don't have to play games. The price they ask is fair and they are usually willing to deal just a little. If you feel the need to wheel and deal and play games go somewhere else. Peak cars is there to offer a good car at a decent price. They don't play those games and I'm happy about that. If you are looking for a good car at a fair price go see the guys at Peak Cars. Dan Roberts

Bought a 2014 Ram Laramie form Matt at Peak, beautiful truck and I love it. Had minor issues after…read morethe sale Matt, said bring it in and we will take a look at it, I am somewhat mechanical and fixed the issue myself so no big deal. These guys have a very nice selection of quality, clean used cars at decent prices. Matt was great to deal with and would not hesitate to buy another vehicle from him in the future. In this day when new trucks are approaching 6 figure amounts it's good to know that you can still find a great place to shop for a lower milage quality used vehicle.

Randy and the crew at Auto Stop are my go to for anything needing done to my '89 Westfalia. Very…read moreaccommodating and knowledgeable. I broke down in the middle of Nevada, called Randy and based off my description he was able to pinpoint the problem and advise me of my best options. Definitely recommend Randy and nice folks at Auto Stop.

Auto Stop installed a rebuilt engine in my VW Vanagon. Within three miles of leaving the shop, the…read morelow coolant warning alarm came on. I immediately returned, but after a brief inspection I was told there was nothing wrong. When I left the shop, the warning alarm came on again. I called Auto Stop, explained that the warning had returned, and was again assured there was nothing wrong. I was told to wait and see if the alarm came on again after driving. Unfortunately, the problem persisted, and I could smell coolant burning on the hot engine. I made it home just before coolant began dripping from the vehicle. At that point, I had the van towed to another repair shop. The second shop found that the primary coolant hose from the reservoir to the engine had been installed incorrectly and was approximately 3/4 inch too short. They also discovered a second hose with a large bulge that was on the verge of rupturing. Both issues required immediate repair. What disappointed me most was not simply that mistakes were made, but that my concerns were repeatedly dismissed. After the warning alarm came on twice within minutes of leaving the shop, I expected a thorough inspection of the cooling system rather than reassurance that nothing was wrong. Because of the improper installation, I incurred more than $500 in additional repair costs, plus the cost of towing the vehicle to another shop. Based on my experience, I cannot recommend Auto Stop. The quality of the installation, the lack of careful follow-up, and the poor customer service left me with significant additional expense and inconvenience.