1. Billings Patricia, DDS

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Murrieta, CA

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Billings Patricia, DDS

3.3 (3 reviews)

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StarWhite Dental

StarWhite Dental

4.1(71 reviews)
0.3 mi

My 9 year old daughter's tooth cracked on a Saturday evening and she was in pain. I called and…read morescheduled an emergency next morning appointment. When we arrived, the gal at the front was very sweet and helpful. They took us back quickly and did an x ray. It was an adult tooth/molar we knew it was in bad shape but no dentists would touch it because pediatric dentist don't do adult teeth and regular dentists want to refer it back to pediatric. Her tooth suffered from all that back and forth with other places. Dr. Dong looked at the xray and explained extraction was needed due to the severity of decay and infection. I already knew that and agreed. They were so gentle and empathetic with my daughter. They made it comfortable where she wasn't scared and completed it quickly. Good places are hard to find and I greatly recommend this office. Pricing was very fair considering it is a Sunday and I'm ever so thankful she's no longer suffering with a tooth no one would touch. The office was clean and the aesthetic was pretty.

I'm surprised with good reviews. Only my very first initial appointment went great. Yes, the people…read moreare very friendly there but that's about it. Two of my filling's got dark spots on them within the first year and to redo them I have to come when "I'll be fixing my other teeth". Once I went into office with one treatment plan doctor (Asian looking younger one) during the treatment changed the plan and fixed the tooth that wasn't even in a chart and told me about it only after he was done! And made me sign the consent as I was leaving the office. I can't describe how violated I felt for a while. Doctor Papworth apologized for his colleague but it didn't make me feel better. I gave them a chance and came for cleaning, asked for insurance pre- approval for next treatment (because somehow my pretty good ppo insurance almost never covers it as promised). Waited. Never heard from them. Called. They made it sound like they've never heard about it although they offered. Requested it again. It's been at least a month still haven't heard from them... also last time I went for cleaning I felt like the doctor was very pushy into what should be my next treatment although I wanted to work on other problems. Also got referred to a place that did a terrible work on my root canal. I guess it's time for me to switch an office.

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Billings Patricia, DDS - oralsurgeons - Updated October 2026

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