Both the owner and the driver were very professional and polite! Especially considering we were 45…read moreminutes away from the shop. Sadly our insurance company doesn't pay much for roadside assistance!!

1- huge lack of communication 2- absurd towing price…read morewithout offering other options and without a ridiculous fee. 3- driving around for 40 extra minutes trying to locate the "garage" 4- seems like the "positive" reviews are from friends and family 5- my friend's tire and rim were with the vehicle and then gone without explanation I could keep going but I'll keep it civil. our mechanic absolutely disagreed with the services and prices 100%. Just don't do it.

They are very fast and very efficient and very polite, a great people. I was locked out of my truck…read moreand within 45 minutes they were here and within 2 minutes had me back inside my truck that was not an easy fix. I would definitely recommend them to anyone

From the owner: Prompt, Incredible service, honest, Reasonable rates, knowledgeable, available 24/7 call…read more315-383-8595 today for assistance!

Actually called me back, I called 8 other places. Chris, the driver, called me back quickly, and…read moreimmediately helped me arrange a time and gave a reasonable price. He was courteous and humorous and knew his job and did it quickly and safely. I appreciated his personality and humor, and willingness to help me out in a difficult situation. That's customer service, a rarity today it seems.

El Cheapo is mucho bueno! I traveled to New York to take care of my dad's affairs and needed to…read moretow a vehicle. They set up an appointment between 2:30-3:00. I received a text at 2:45 telling me he was on his way. He arrived, loaded the motorcycle and delivered it as promised. I found him to be very personable and I was comfortable with his professionalism. I enjoyed my time with him and would hire them again if needed.

Needed the battery replaced in a 2017 Ford Escape which can be challenging, but Marlin came same…read moreday and got the job done quickly and done well. The cost was fair too. I highly recommend.

We have Triple AAA and due to vehicle stuck in mud "too far away" from road, they were unable to…read morehelp. RRA not only showed up like a shining knight in armor but they arrived after a very reasonable wait time. They also contacted us with additional information and updates (something Triple AAA failed miserably at!) -offering real and effective communication!?? So damn refreshing for a company. I wish I caught the name of the 1st gentleman that arrived; he was immensely helpful. I don't know who is running this company however they are totally knocking it out of the park! Give them a ring, I'm sure you won't be sorry! I wasn't!!! John W./Andrew D.

I have roadside assistance with Allstate and 585 Towing picked up my car an hour from the time I…read morecalled Allstate. It was a tow from my house so I wasn't stranded, but the time seemed reasonable. I appreciated the call to let me know that he was 5 minutes away. I'm not sure if other towing companies use this, but I like the addition of the mini wheels they put on the back of your car so you're not adding miles during the tow.

From the owner: 585 Towing Service Inc. (DBAs: 585 Roadside Service and 585 Services) has proudly served Rochester,…read moreNY, for over 6 years, with more than 20 years of combined experience in towing and roadside assistance . We’re known for our fast response times, fair pricing, and damage-free transport. Whether you need a jumpstart, flat tire help, or local and long-distance vehicle transport, we’re here 7 days a week to get you back on the road quickly. Proudly operating under our registered DBAs, including Rochester’s 24HR Towing & Roadside Service. • Licensed & insured • Same-day service • Local & long-distance towing • Roadside assistance for all Cars

There aren't enough stars for this review! On June 4, 2024 we were stranded on the side of 86 East…read morewith lots of traffic! After waiting over 2 hours for another towing company and eventually was a no-show, EMR was contacted by our insurance company. They responded in no time! Our short school bus was towed to an awesome garage in Cuba, NY. This company's customer service is above and beyond. Jason and his wife make a great team and my husband and I would recommend them for any towing, assistance, or recovery that anyone would need. Thanks so much for being such a credit to your industry and two very awesome people.

My son slid his truck into the ditch and was definitely stuck. And the road was ice covered - I…read morecouldn't even get to where the truck was buried. Hell I couldn't even stand on the road w/out holding onto something. Fortunately, Jason was able to dispatch immediately and was able to recover the F250 without any damage. Professional and Safe. Certainly had the tools and the knowhow on how to execute the recovery. Impressed and glad I called EMR.

Prompt. Courteous and easy to work with. They made the process so easy and effortless. 10 out of 10…read morerecommend.

From the owner: A1 Towing & Auto is your go-to source for all of your towing and roadside assistance needs. Give us…read morea call today to schedule a pick up.

This is a relatively a good towing service with a reasonable price…read more Bob is a respectable person, he runs the towing all by himself. The towing was fast, gentle and he treat my car with respect. Bob does not want to hire somebody to do the towing, I am not sure why but someone he hired might not have the enthusiasm and dedication to get every single task done correctly. Bob is willing to point out every single item your car is needed after car was towed from an accident, so you have an idea of what is necessary for you car and don't get rip off by other mechanics. Bob is a very responsible guy. I live 2 hours away from this town, after my accident happened, the local sheriff drop me at one of the hotel in Mt Morris. After Bob knows my friend won't be around to pick me up until afternoon, and I have to check out of the hotel. He took me to his home to wait until my friend comes, he offer me a variety of drinks and his wife cooked me some good foods. Any friend who needs a tow, I strongly recommend Ellsworth towing. Bob almost work 24/7, The towing is $150. If you take into account of his time consumption, operating expenses, and the opportunity cost, this will not be a bad deal for you if you are really in need of a tow.

From the owner: Quality service at a fair priceread more