My truck was broken down. They came out in the middle of the night. Fixed it the Sunday morning so…read moreI could get back on the road to my family. They went above and beyond, sending me messages and updates. There pricing was very far. If I lived closer I would go back.

Excellent service, friendly staff and fast response time. My Harley Davidson broke down in…read moreLetchworth State Park and my insurance roadside assistance couldn't get anyone there for 2+ hours. Called up Jimmy's and they were there in less than half hour. Great and secure setup for motorcycle towing. Highly recommend.

If your car is broken or you just need regular maintenance and you want it done right the first…read moretimber around with real diagnosing. No throwing the parts canon at your car, shop. I drive 565 miles to get my regular service done. Why? Because he does the job right the first time. Make sure you say "hi" to Mrs O.

Have Not been fortunate enough to deal with SMA in person, they're in NY, Im in AZ. Anyone within…read more500 miles of him should be taking their business to him. I've watched his videos for many years. Eric is much the ultimate human being And mechanic. Anyone can turn a wrench. Fewer can do it skillfully. His ability to Diagnose an auto's communication system is 2nd to Nobody. He is not building, repairing Museum pieces, he is working on real life autos in the rust belt. His skills are Amazing. His personality.. it top notch. I do most of my own work but I would bring things to you. This country needs more like you.

First, I am a fairly new previous customer and recently dropped plenty of money for 4 new tires…read more The service was excellent and friendly. BUT, boy have things changed. I made an appt for an oil change but the lady who scheduled it had no idea how much it was. I made the appt and said I'd call for a price later. I called today and the owner answered... a very nice man (or so I thought). I asked how much the oil change was and after being put on hold twice, I was wondering what the big deal was to find out how much an oil change would be. Well.... I found out when he came back and finally told me an oil change was $70. I responded... really, for an oil change? He said yes. I said, I'm sorry I can't pay that please cancel my appointment. HE came back with..."Fine... find someplace else to have your oil changed and do NOT ever call back here for an appointment of any kind again" And he hung up. I really thought I found a great mechanic who is just around the corner from my house. I was referred to him by my brother who has had plenty of work done by him. Oh well..., it must be nice to have so much work that you can be nasty and tell people to find someone else to go. David Martin Piffard, NY

Woke up at the Abbey, went to the car and was greeted by a 'low pressure, back left tire' alarm…read more 300 miles from home. One isn't supposed to swear on retreat, I guess, but I'm ex Navy :) checked reviews and distances and went here. WOW! Got an appointment early that afternoon, went in at the appropriate time, car was on the rack in 5 minutes and tire repaired and I was on the way back to the Abbey in 35 minutes. Fair price, immaculate facility, friendly and trustworthy people.

We were stuck in this town with no tire stores. Stopped here and the staff went far out of their…read moreway to get us back on the road. Just excellent.

Great business, very friendly and not trying to get you to do extra work. Always trying to get you…read morein when you need them.

Great, prompt service at a reasonable price. I have had all three of my vehicles serviced there…read moreand the service is consistant. Who could ask for more?

They offer a 10% discount for students, complete work very quickly, and have great communication!…read moreWould highly recommend.

Yesterday was my first service experience at Scorsone's. I brought my car in for a tire rotation,…read moreoil change, inspection, and front end alignment. The service center is immaculate, the customer service welcoming and friendly, and my work was completed earlier than promised. The icing on the cake was the follow up text this morning to inquire about my satisfaction with the work and customer service. A first visit yields a loyal Scorsone's customer who will gladly refer friends and family!!

This place definitely saved me time, money and potential difficulties. I was visiting family in the…read morearea and got a flat in the countryside of penn yan. I called AAA and they recommended this place as it was close to my rental home. Sarah at Bobs was so kind, so nice, so assuring that everything would be addressed. The service was incredible given the challenge my tires presented- they got them and got me back on the road a day later- just in time for planned departure back to DC. I appreciate the value, service and really the quality of people there. I can't thank them enough or encourage others in the area to use them.

I've have disagreed with Bob's about the longevity of their brake jobs in the past. I believe that…read morethe length between brake jobs is much shorter for their brake repairs than it should be . Paul and Joe believe that the New York winters and my driving habits negatively and severely impact brake life. Fair enough. I now have another disagreement. Bob's performed a rear brake job on my 2019 Camry Hybrid LE on 5/1/2025 when the car had 50,284 miles on it. This means that the original brakes lasted 50,284 miles. Bob's installed Adaptive One rotors and Silent Guard ceramic pads. The charge for the job was $554.94. Today, October 1, 2026, I received a recommendation from West Herr Toyota in Canandaigua after they performed a safety inspection on the car. They recommend a rear brake job as the rear brake pads are now less than 2mm in thickness. The mileage on the car is 59,148. I should mention that the ORIGINAL front brake pads were measured at 8 mm. Expected lifetime of these parts is over 110K miles. Bob's brake repair lasted only 8864 miles, 17 months or 1 New York winter or 41,420 miles LESS THAN the original brakes lasted. Take your pick. As I mentioned earlier, Paul and Joe disagree with me on how long brakes should last. Further, they are emphatic that they only guarantee brake jobs for a year. There is no point in talking with them about this terrible performance. I will be taking my car elsewhere for maintenance in the future. I can't afford brake jobs every 10k miles.

Thank you for fitting us in on short notice! Jamie is so knowledgeable and experienced, she was…read moreincredible every step of the way.. she explained the process thoroughly and answered all our questions to put our minds at ease. Matt did amazing work on our truck, we will definitely come back again!! Thank you!

Great service every time. Family owned. Completed on time! Great Value!keep up the great work!read more