Both the owner and the driver were very professional and polite! Especially considering we were 45…read moreminutes away from the shop. Sadly our insurance company doesn't pay much for roadside assistance!!

1- huge lack of communication 2- absurd towing price…read morewithout offering other options and without a ridiculous fee. 3- driving around for 40 extra minutes trying to locate the "garage" 4- seems like the "positive" reviews are from friends and family 5- my friend's tire and rim were with the vehicle and then gone without explanation I could keep going but I'll keep it civil. our mechanic absolutely disagreed with the services and prices 100%. Just don't do it.

The other reviewer, it turns out, owed money to Roger Miller's father for equipment left at his…read moreplace and has personality conflicts with David Miller. He also has never even paid for ANY services and left his truck for over 18 months before complaining. I, myself, have always had quick and prompt service that is reasonably priced.

Never ever use this place. I placed a service call they never went out. They said they called to…read moresay they couldn't make the repair call. I never received a call. When I called to ask for a manager this woman kept hanging up on me.

Virtually no service, office is rarely staffed, and communication between employees is almost…read morenon-existant. Purchased a motor for my truck from them, and was told they would have it delivered to my mechanic the next day. Almost two weeks later, and they haven't even pulled it yet. Can't get a straight answer as to why. Office staff seems to have literally no idea what goes on in the yard. Very unreliable business.

Bald hill helped me get my car out of a mud hole during a snow storm, they are the best! The tow…read moreoperator was a kind soul as well.

From the owner: Our Livonia shop location is currently a towing-only facility. We offer light, medium, and heavy…read moreduty roadside service and towing. We can perform lockouts, jump starts, fuel deliveries, flat tire changes and repairs, battery replacement. Our mobile battery installation and testing services are a big hit. We even provide a 3 year full replacement warranty on all of our batteries. Our dispatchers are live and local 24/7. You are better off calling us directly no matter what kind of towing coverage you have for fast and professional service. Our shop in Honeoye is used for complete repair services.

Thank you so very much for sending Carl to rescue us on New Years Day!…read more He is a very personable, knowledgeable and professional young man. On top of all of that, Carl was truly compassionate towards us and our situation. Thank you thank you thank you!!! highest rating!

I was towed from a "Business Patrons, 1 hour" section on a Saturday night. Businesses were closed…read more(except for the pizza spot), very few cars in the lot. I went back out after 1.5 hours to get a bag and check on my car, it was gone. I told the dispatcher I had a sound check for a show, the parking garage nearby is closed, businesses were mostly closed and no one was in the lot, and had returned to check on it it -- he initially felt bad but then became rude, stating it was $425 and wouldn't budge on price. Keep in mind, city tows are $275. I got there after my show at 12:30am -- just a truck sitting at the gate, no light, no office. The kid there said he was just about to leave. I asked for a receipt by text and never received a response. I also asked for the contract between the property management co and Kosiken's, no response. They could have written a ticket or put a boot on. This is legal theft & coercion.