1. Bill Cairo's Drum House

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Redford, MI

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Bill Cairo's Drum House

3.5 (2 reviews)

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3 years ago

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Guitar Center

Guitar Center

2.9(51 reviews)
8.7 mi
•$$

Never had a bad experience with them. Recently purchased a used 5 string bass online from another…read moreG.C. location. It arrived dirty and missing a tuning key. The person we dealt with was awesome. He acknowledged it was in poor condition (dirty) and gave us a tuning key off the shelf and installed it for us before we left. I just wish the out of state locating we purchased it from had better employees like him that showed they cared about the customer.

So, I went to guitar center on Ford rd. in Canton fully intending on buying a Fender Telecaster. I…read morewent up to the salesman at the center register and before I could say anything, he said, 'sorry man, I'm working with another customer'. Ok, I thought, so I found another guy working there and I said, 'excuse me...' and before I could finish what I was going to ask, he says, 'uh, yeah, I'm not really working now, I'm just helping the other guy.... I went looking around for yet another salesperson. I found a young lady in the back that looked like she was busy breaking down boxes. It seemed like she didn't want, or know much about guitars. I guess bottom line is, if Guitar Center isn't making the money like they used to, they should look to themselves for the problem. Sincerly An addendum to the above complaint. ...2 hours later I want back to get my son's guitar worked on, that went great. The guitar tech was named Greg. However, while I was waiting for the guitar to be repaired, someone BOUGHT the guitar I wanted and planned on buying. Now, I really annoyed! This man got the service I was supposed to get!

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Guitar Center
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Acoustic Room at Guitar Center Canton!

School of Rock

School of Rock

4.2(10 reviews)
5.1 mi
•$$

this company is a gimmick , they don't teach improv Theory for songwriting at all? It's all cover…read moremusic . if you're thinking about playing guitar or approaching music creatively, instead of reading tabs and that nonsense , you shouldnt send your child here .

My son was crushed and cried his way to school this morning because he found out that he was…read moredismissed from the 'School of Rock Farmington' by the new owner Chris, for nothing that my son did. Chris, without any notice or discussion with us, decided to dismiss my son from the school this morning, because I responded to a SoR customer survey that he didn't like. My concern and issue was mainly with the new ownership who I believe has changed the 'School of Rock Farmington' from a music loving family culture to a money focused operation that takes advantage of the love we have for our kids. Shortly after Chris took over the Farmington location, my first conversation with him consisted with him telling me how poorly the school used to be run by the prior management and how he was going to make everything bigger and better. Soon after the ownership change, Eric, the former GM, along with many other staff members that we loved, were gone. While I really didn't like the changes that I was seeing, I eventually decided to ignore it because my son was so in love with drumming. And most recently, I had an "interaction" with Chris over paying cover for two young kids that we had in our group from this past Sunday's mid-season concert. When I asked him why our 6 yr old daughter and her 6 yr old cousin needed to pay for cover (because little kids didn't need to pay before), Chris immediately got defensive and angrily told me that since he became the owner at Farmington everyone needed to pay no matter how young. Then he went onto tell me how expensive it was for him to run the shows and called me "petty" for even bringing this up. My son really loved the school and all of his teachers and friends he made so far at SoR Farmington. He really fell in love with drumming and really fell in love with music, which I credit the prior SoR management, and all former and current teachers and staff members for. My son and my family loved the program and would like to thank everyone at 'School of Rock Farmington' that looked after him. He's currently heart broken, but I'm hopeful that he will find a better school that looks out more for the kids than their own ego and bottom line. P.S. My brother-in-law emailed Chris this morning (without me knowing) because our whole family is heartbroken right now. Chris responded back saying that he will have my son back in his school as long as I changed my review score to an 8. I have no intentions of making any compromises and don't need to have my son back at his money/review hungry institution. I hope Chris well too and wish him luck as he tries to make a ton of money off the kids that just wants to love music.

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Bill Cairo's Drum House - musicalinstrumentsandteachers - Updated October 2026

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