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    Biliardo & Co

    5.0 (1 review)
    Closed 2:00 pm - 1:00 am (Next day)
    Updated 1 week ago

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    2 months ago

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    Premier Lounge

    Premier Lounge

    3.6(35 reviews)
    2.0 mi
    $$

    I was in the area one early Saturday mid morning and decided to stop on and check this place out…read more They only have drinks but that includes a great coffee collection. I honestly was worried about it from the outside but overall it's a great place. I would definitely recommend trying it out for a local bar. The bar tender was great!

    I recently visited with a coworker to play pool. When we arrived, a kind older gentleman with white…read morehair and a beard let us know that two tables were available, though both had issues--one had a tear in the felt, and the other had limited lighting. We initially chose the first table, assuming the tear was minor, but after taking a closer look, we realized it was much more significant than expected. We immediately requested to switch to the second table with the lighting issue, which worked out fine for us. However, when it came time to check out, another slightly younger, taller staff member with long brown hair informed us that we would be charged for both tables for the 3-4 hours we were there, even though we only used one. My coworker, who prefers to avoid confrontation, ended up paying. I did ask to speak with the older gentleman we had originally spoken to, but he was busy bartending at the time, and I had to leave to catch my Uber. I believe this situation could have been resolved more fairly with clearer communication. I've always enjoyed coming here for drinks and pool, and we make a point to tip well. That said, this experience was disappointing. While I understand that the establishment may have its challenges, better communication and customer service would go a long way. We're easygoing and patient--especially since we work in the restaurant industry ourselves--but being charged for something we didn't use (that other guests were using--mind you) despite addressing the issue upfront, felt unreasonable. Unfortunately, this experience has made me reconsider returning. There are other nearby places with well-maintained tables and better customer service that I would likely choose instead. I don't usually leave reviews, but I felt this situation warranted sharing. I hope this feedback is taken constructively.

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    Biliardo & Co - poolhalls - Updated May 2026

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