I was wanting to buy ski boots and was trying on different sizes, letting the employee know I…read morewanted them fitted. After 15 minutes, that employee told me he had to go as he had work to finish in the basement. Meanwhile, another customer walks in and asks for a boot help sizing and fitting. A different employee helped her and was very courteous to her. As I listened to the advice he was giving her, I realized I was ignored. I'll wait and go to Colorado or Utah rather than give them another try.

Oh how charming is this store! It's no wonder it's been in business for 75 years! Truly, this…read morefamily and its employees have a passion for everything outdoors, for leading its customers toward an educated purchase, and for the surrounding community. By far, this was the best experience buying a bicycle I have ever had. Rob took the time to answer all my questions, to help me purchase the best choice for my needs and size, and to help me select a well-fitting helmet, a quality bike lock, a rechargeable safety light, and a cool portable bike pump for long, rural rides. The prices were more than fair, the selection was great, and they really knew their products. Without a doubt, I will shop here in the future for any of my outdoor needs. I highly recommend that you do, too; you'll be pleased with the friendly, knowledgeable staff, quality product selection, and personal shopping assistance. I sure know I was!

I want to do a big shout out to Brian who let me know about a recall on a piece of my bike rake…read more(that I was not aware of). He completed the warranty information and ordered the part so that it could be replaced while I was still in town. GREAT CUSTOMER SERVICE.

Love this store. We just stopped in there to check out the end of the ski season deals. We left…read morewith so much more. Chris in the ski area was helpful sharing his knowledge of skin classic skiis, NNN bindings for skate skiing & fishing boat options (kayak vs canoe). My friend recently got her ski Boots stretched which is a service that is hard to find. They also waxed our skiis at a reasonable cost along with superior quality. Stop in and enjoy there assorted sport options, including fat bikes & hunting supplies with great service & knowledge.

Lousy attitude. My son tries to return an unopened, still-in-box inflatable, with receipt. Store…read morerefused. Yes, sign says no returns, but unopened? Don't shop here.

I have a hard time believing the other reviews. Perhaps that is someone local that has an axe to…read moregrind because our experience was 100% the opposite. Super polite staff welcoming us with a smile upon entry. I had five children with me and they were super patient and accommodating. Very helpful to my fishing naïveté as well as we selected poles and other items. Happy to purchase from them and happy to return when we visit Eagle River again!

Bought a pair of boots online, and tried to return in store. They refused to return them. Told me…read morethey don't take back online orders. These boots are sold in there store. Poor customer service. It is 2025 if you drive to the store to return an item they should except.

Great store and friendly staff. This is my first stop because they have the best selection and…read morevarsity of items. Additionally items are normally cheaper than other stores in the area.

Truly some of the most gorgeous trails in the whole country. Especially after a few snowy days…read more Skied a few miles, and even saw an ermine in its winter coat! So cool!

Your own personal Narnia! Absolutely a fairytale winter wonderland. We try and visit every winter…read moreto partake in the outdoor activities. One year we ice skated on the pond. This year we snowshoed for the first time. The trails are perfect for the beginner who is looking to gain some experience. The ski chalet has such a warm ambience and the cross country skiers are everywhere! Maybe next year we will try that!

Great big ski resort in the Midwest! It has to be my favorite since the runs are large for Midwest…read more! Good selection of runs. Pricy merchandise so I bought a cool skeleton sticker for a souvenir. They have rentals and a shop to make any adjustments or repair on your gear. I had my bindings snap so the technician was able To help with a temporary fix. Plan ahead for a busy day. Food In the lodge cafeteria was decent. They were out of cheese curds that day so they had some cheese triangles that look like Makeshift cheese curds. If you're hungry everything tastes great! Typical of resorts, food is mid to high priced so you can bring your own food if you want to save money. They also have a restaurant for other food and drink options. Parking lot was close by so you can walk to your car not too far even on a busy day. They offer a 3 day flex pass you can use conveniently anytime during the season at any of the three resorts: Granite Peak, Luften, and Snow River for a decent price and if add an extra day it's $69.99 or $70. Lifts are fast so be careful Getting off the lift! Nice view of Wausau at the top! Of the hill!

Great fun experience, very fast lines, built more for skiing than snowboarding as a lot of runs are…read moretighter, with trees close. There was a ton of ice on the bigger hills and diamonds, not sure if that's from making snow or what.

I strongly suggest based on my experience that you do not do business with this outfit. I have…read morereceived terrible customer service during my 6 visits to try and get a brand new Crestliner boat and Hummingbird depth finder working. As of this date it is still not working properly and their attitude is poor to say the least!

Will NEVER rent again from this place! We rented a pontoon. Their delivery drop-off was OVER…read moreone-hour late. No apologies. We asked them to waive the drop-off charge since we got one less hour of boating. They wouldn't. Then the next day, when they picked it up, the guy walked around the boat and checked everything as OK. Initialed every thing on their checklist himself and I signed it. Later, we check our credit card bill and we were over-charged for $100 in damages, even though everything checked out and was initialed. Again, they refused to credit us despite the spotless check-in and signature of the employee. I've read other reviews that this has happened to others, but I gave them a shot anyway. Lesson learned. RENT ELSEWHERE!

Great hill, quick lifts, nice service. Perhaps being a bit too generous on their classification of…read morea double black/black hill (neither were very challenging) however I suppose for the Midwest they were slightly steeper than normal. Loved the chalet on the backend of the hill. Great spot to stop for some mid-day fuel.

I was happy with the ski portion of my family's experience. The staff were very friendly and…read morehelpful. My issue was with the Anderson Lake Lodge where my family stayed for two nights between Christmas and New Years. The Lodge itself is very nice and a great place for entertaining. There were a few minor issues such as half the coffee maker not working and no heat in the clothes dryer. Don't where a good swimsuit in the hot tub as it will get bleached out and be careful because the controls are very worn. The big issue was mice. Our first morning there, I awoke to find food items left on the kitchen counter covered with holes and mouse poop. The bottom pan drawer next to the range has mouse poop in it. I actually saw a mouse in the basement both days, including the time it ran at my wife. I understand why mice would gravitate towards a remote home. What I don't understand is why there were no bait stations or traps anywhere to be found. The resort should have a professional exterminator regularly treat Anderson Lake Lodge so no one gets sick.

Mark is very accommodating, helpful, and friendly. His equipment and all products at the shop are…read moretop notch. I have not been able to ski in the UP recently, but this year I will be going back to snow country and will definitely rent skis again from Mark, plus the UP has better snow than Aspen!

They treated us like family. kind beyond words, helpful and overall just the best experience we…read morecould've had. So much so that we made sure to stop again and Buy something before we left town just because they were so great!