Adam did a great job with my 2016 yz250f…read more Glad I found him. I would definitely recommend him again

It's taken me a while to write this review, but now it's time. Adam is one of the best motorcycle…read moremechanics that I've ever come across. I have an unusual motorcycle, and he is the only mechanic I want to work on it. No matter what the issue, he solves it for me, and his prices are always more than fair. Thanks, Adam.

Huge mahalo to Chip and the entire team at Malcolm Smith Motorsports!…read more Chip was absolutely amazing from start to finish helping me purchase my brand-new 2027 KTM 300 XC-W Hard Enduro and getting everything set up to ship the bike all the way to Hawaii. Being on the islands, buying a bike on the mainland can sometimes be a headache, but Chip made the entire process super easy and stress-free. I didn't have to be there in person--he handled everything, kept me updated, and made me feel completely comfortable throughout the whole process. Excellent customer service, super friendly, easy to work with, and most importantly, people you can trust. That means a lot when you're doing a purchase like this from thousands of miles away. I'm beyond excited to get this bike out on the trails here in Hawaii! Mahalo again, Chip! If you're looking for a bike, I highly recommend Malcolm Smith Motorsports. Ask for Chip--he'll take care of you!

Just got my New 2027 YZ250f from MalcomSmith MotorSports! Ask for Mel in sales! Smooth, fast, &…read moredelivered to my house in Palm Springs, CA! Thank you I already bought 3 dirt bikes from them and they're the best in the business! They gave me a Great deal & made it super super easy!! I'm going to buy another one in December 2027 YZ450f!! Erik B.

The gentleman who works in the SERVICE DEPARTMENT is wonderful!…read more I rolled up and had some questions about my 2025 Hayabusa and he was there for me. Very polite, professional, informative, and welcoming! Appreciating his customer service; I'd asked him how long he's been working with Mountain and he replied 6 years! Thus, this gentleman is a great hire and asset to any company that provides customer service to the public. This is another extremely important aspect to running a successful business.

I have a Honda rebel 500 that had a recall. I called to see if they are able to take care of it for…read moreme. I talked to Miguel. He is amazing. Let me know they do, I brought in all my info. He ordered the part. Received it within just a couple days. I had my bike towed in, Miguel let me know my bike was delivered and that they would start on her. They finished earlier than expected. I recommend this shop. Any other work I need done on my bike I will bring her to them. Talk to Miguel he is very good at communication and is personable.

Terry helped me with the first service on a new bike. He was friendly, honest and worked fast, and…read moregave me a discount on the service since he didn't have to make many adjustments. Highly recommend, I'll be coming here from now on. Thanks a bunch Terry!

I've dealt with Terry for over 10yrs now. He is personable and knowledgeable about all types of…read morebikes. I'm a collector and he has always bent over backwards to help me out. Highly recommend him and his expertise. He is also a road racer with a complete shop to rebuilt to race specs engines and transmissions.

Was returning home from New Mexico, passing through Redlands on the way to NorCal with a badly…read morestretched chain. Even though the service department was closed, the service manager, Wes was there. I explained my predicament and he took pity on me and adjusted the chain so I could baby it home. Above and beyond is all I can say for this dealership and for Wes for helping me out Thank you!!!!

I inquired about getting a first service done on my new Husqvarna Fe 501 and Sean in service…read morereplied back to me saying that service would start at $1000... lol then another $680 for its first oil change. I replied back to him knowing that in CA Husqvarna valves etc for the first 5 years in CA the service is no charge for valve inspections etc. once I replied to him and reminded him of this his mindset changed and all of a sudden his price dropped to $300 . I'll take my bike to 3bros racing and have it done for $200 . Try to support local small town business and they want to chop your knees off. Sorry not sorry

I was honestly a little hesitant to come here after reading some of the reviews, but my experience…read morewas completely different. Everyone I dealt with was friendly, professional, and respectful from start to finish. The sales team was great to work with. I never felt pressured or pushed into buying anything, and they took the time to answer my questions without making me feel rushed. They were straightforward throughout the process and ended up giving me a really good deal. Based on my experience, I wouldn't hesitate to recommend this shop. I think it's important to judge a business based on your own experience, and mine was excellent. Thanks again to the whole team for making the process smooth and enjoyable!

Josh Danielson was very helpful from start to finish. I needed a tune up on my Pedigo electric…read morebike. Josh worked quickly and fixed what needed to be fixed and made some much needed suggestions. I trusted him from day one. I highly recommend. Reasonably priced, good service location!

The people that work for IMS are amazing professionals. I've had a few questions with a number of…read moretheir products, so I called once and emailed the other times. The employees at IMS are prompt with responding to their emails and making sure your problem is resolved or being worked on when you're on the phone with them. I will be a long time customer of IMS. Especially with the customer service they provide.

Swapped my pivot pegs for a set of Core II. I've been so impressed I'm getting a second set for…read moreanother bike. Thinking I'll try out the Rally.

The Parts Department at Riverside Harley-Davidson is top-tier. I love that I can call in with…read morequestions or stop by in person, and the team always takes the time to get me sorted out with exactly what I need. Special thanks to Bryan, consistently goes above and beyond to make sure my bike has all it needs. Shoutout to Brent, Richard, and Josh as well for always being helpful, knowledgeable, and easy to work with. Highly recommend this crew to anyone needing parts or advice.

Went in to get my bike Seth was great!!! Felt super comfortable and easy transaction.. definitely…read moregoing back when I'm ready to upgrade.

Thank you, Nayelli!…read more My husband really appreciated your help and customer service! We got a riding jacket and boots, and she made it the shopping experience fun!

I am extremely disappointed with this company's horrible customer service. I paid for my tires and…read morenever received them. On top of that, they barely provide any updates or feedback regarding the situation. I have contacted them multiple times and received little to no support. This has been one of the worst experiences I've ever had buying through eBay. Customers should not have to chase a company just to get basic information about an order they already paid for. This company is unprofessional, unreliable, and should honestly be banned from selling on eBay until they improve the way they treat customers. I would not recommend anyone to buy from them.