My mother needed help with padding on the handles of her walker, which are the same size as bicycle…read morehandles. They helped pick out padded covers and they changed out the old ones. When that wasn't enough they helped choose and install a layer of handlebar tape. All in maybe an hour of cheerful service for no charge. Great people.

Hate to write this review but I had the worst experience at this bike shop. Which absolutely sucks…read morebecause I have been to their other location in doral, multiple times, where the customer service is great, everyone's friendly but at this gables location? They all, including the bike mechanic, need some training. I brought my bike in last week because it had a flat. First they said the service for both wheels & 2 tubes wouldn't be more than $120 - the service ended up being $200. The price is fine but why say $120 and then charge $200? I haven't had my bike for more than 2 years, I've never fallen on my bike, I take care of it like it's my child & on top of that, I barely ride it - when I picked up my bike the mechanic said "did you ever notice this dent on the rim?" No, I never noticed it because it wasn't there. THEY dented my rim - probably in the process of removing my tire. Now that's something else I need to fix. 2 days after picking up my bike - it's flat again (didn't even ride it btw). These people didn't properly put the tube. I called them to let them know that I'll be passing by so they can fix it - whoever answered the phone was extremely rude with an attitude. I ended up going to the doral location and it was fixed within 5 mins. But because of the horrible customer service from their gables location, I'll just be taking my bike elsewhere. Too many bike shops in Miami to be dealing with an incompetent one.

Had a really solid experience here--definitely one of those bike shops you can rely on. The staff…read moreare super knowledgeable and take the time to explain what's going on with your bike without making it confusing or overwhelming. They handled my repair quickly and with great attention to detail, and you can tell they actually care about doing things right. The shop offers everything from repairs to parts and accessories, so it's a great one-stop spot for cyclists. What stood out most was the honest, friendly service--no pressure, just helpful advice and quality work. Overall, a great local shop whether you need a quick fix or more serious work--would definitely come back.

Brought two bikes in for full tune up. They came back like new. Price was good . I was wondering…read moreabout Christmas back load. Management more than made up for miscommunication by staff by going the extra mile .

I have to hold back my tears of joy here…read more Bad news first outside of Mack's....over the past month I was screwed 2x by 1) a local shop in Tampa FL (UBC) and then by Erik's bike online. (received charge backs from both from my Bank). Both UBC and Erick's took my $600 deposit (UBC) and 3K+ (Erik's).... yet neither merchant had the Specialized Roubaix SL8 I ordered and paid for in their inventory. After calls and calls to follow up on the status, both UBC and Erik's dodged/deflected/gaslit me. Why? I have inroads with the FTC. My theory is that both Erik's and UBC potentially used my payment (amongst other consumers) as interest free loans to boost/float their short-term capital/liquidity to pay off their creditors b/c of their razor thin margins. This is illegal per FTC's rules and regs. This made me sick to my stomach. Good news: Hit the batch - secured my Roubaix, it's now in my hands. THANK YOU MACK. Honesty and integrity - highly recommend. Hell of a bike can't wait to uplevel from my hybrid (14 mph on 20 mi ride to 16 mph) LFG!

This place is truly diabolical. I genuinely don't write one star reviews because typically those…read moreplaces get sorted out, but yesterday 06/16/26, Cannondale and Team Dream dropped the bike of my dreams. I was able to secure the new teamdream and cannondale caad14 in a size 56 from Mack's cycle shop in Miami. Darien was a super sweetheart on the phone so no love lost there, so I put down my deposit and was called this morning to let me know the bike is no longer going to be sold, but rather it's going to be used as part of a fundraiser for "Best Buddies." Additionally, it's now listed as DOUBLE the price on their website. So it's really nuts to think that anyone in their good mind would pay $5k for an aluminum frameset. I think donating the proceeds is all good and well, but it really left a bad taste in my mouth to work with an authorized dealer who sold me a VERY limited product, only to take it back the next day. I've called all the shops listed for this bike around the country after that and they are sold out. I'm truly stunned by this behavior and I hope that whatever good intention y'all had is met with karma on your end.

only shop i really trust not to give me stuff i don't need…read more never over priced for repairs. i go a long way to use them; miami beach neer broward border. my ebike costs more than my truck -i trust them to fix it and regular maintenance many shops dust the bike off then charge you for full maintenance. when brickell bikes is done my bike runs like the day i bought it!

Such amazing service over the years. Excellent location and very cute shop dog. Their workshop is…read moreimpressive!

Well I stopped by Elite Cycling and Fitness again today and as Marcelo and his staff did a great…read morejob helping me out and the customer service was excellent. This outfit specializes in all things cycling and really know what they are doing. They cater to pretty much the seasoned expert all they way through the novice that is just getting into biking or cycling recreational or otherwise. From my perspective they seem to be a reseller of "Specialized" brand bicycles ; however, I am sure they can get their hands on pretty much anything you may have in mind. Now I know you are all probably saying, "Hey Nelson can't we just buy this sort of stuff on the Internet?" Well, quick answer is yes but in today's day and age where everything is so impersonal, their is something to say about working with experienced professionals that can help you make the right decision on a bicycle and or related accessories. It is really great to have a pro show you what's available, explain what may be the best option for you; also, take in to account any possible medical conditions you may have that can hamper your riding enjoyment when making a purchase decision. Outside of purchasing something, I really have to say that their bike technicians are second to none. I have been taking my bicycles to them for many years and have never had a problem. Actually they helped me breathe some more life in to a mountain bike I still use a few years ago and it is still going strong. Actually I think it's ready for a tune up! Anyway, outside of this it is really great to support a local business that has been around for so many years serving the South Florida community. Hey I purchase stuff from Amazon all the time but whenever I can I prefer to support local businesses that are doing an awesome job and this is certainly one of them. So if you are looking to buy a bike, maintain a bike or just buy a new pair of cycling shorts like I just did, feel free to. Heck them out. I can 100% guarantee that you will be well taken care of. Hope you have a great time cycling and be safe on the road everyone. BTW, watch out for cyclists on the road as well!

Love Elite cycling!!! Just bought our first road bike here and everyone was super knowledgeable and…read morekind, taking measurements and finding the correct bike size hassle-free. They even helped us install our new car bike rack which we had recently purchased and they were super nice about it. Sometimes the cycling community gets a bad rep, but these guys were all incredibly kind and helpful and didn't make us feel like outsiders despite being beginner level in road biking territory. Can't wait to come back in the future. Great selection of gels and such, too!

great customer service, bike was fixed, 100% recommend coming. loved the atmosphere and the bike…read morewas great

Excellent service! Knowledgeable staff. Friendly atmosphere. Convenient location. Highly…read morerecommended.

Whether you're looking to rent a bike to explore the twenty plus miles of boardwalk or to join a…read moretour, Bike and Roll is your place! Great bikes with locks, customer service is excellent and Adam is very helpful. He knows all the hotspots to visit, great restaurant recommendations and has a great personality. We will continue to rent our bikes here and enjoy the beautiful scenery of South Beach. Enjoy!

Our group of 4 had a really great time doing the 1 hour segway tour! They do a good training…read moresession at first to get you comfortable on the segways and then you get to cruise around Art Deco district and hear about the areap. Bonus points to Adam for great stories, good energy, and confidently claiming the title of "most handsome tour guide."

Guido and the entire City Bikes team provided an amazing level of service and made me feel right at…read morehome from the moment I walked in. Everyone was professional, welcomingand genuinely focused on making sure I had a great experience. A special shout-out to Alberto for the bike fitting. He is extremely knowledgeable, patient, and helpful. He takes the time to explain everything clearly and more importantly, educates you so you understand the reasoning behind his recommendations. I highly recommend City Bikes to anyone looking for great service, expertise and a team that truly cares about its customers. Thank you Guido, Alberto, and the entire City Bikes team!

A place with rude and careless staff. Horrible…read more No ramps to make it easier to get in the bike or scooter. Overpriced for simple shit. Yet, they are also unable to determine what are the defects or the things that need to be fixed, and ask you to buy more pieces than required. Garbage. Garbage. Garbage.

Make an appointment They're very busy!…read moreExcellent service Reasonable prices My bike shop for repairs

I used to always take my bike to a small shop that unfortunately closed. The owner of that shop…read morerecommended Ishmael at Coral Way Bike Shop when I needed a new wheel after 2 of my rear spokes on my ancient bike broke. The breaks had also been giving me issues. Ishmael's team took care of both issues quickly and my bike rides so nicely now! I thought the pricing was very fair. Because of the good service I received I recommended this shop to my mom who also had a great experience here recently when she was having issues with her gears and a few other minor issues. This is not really a hold-your-hand kind of shop, so if that's what you're looking for, perhaps go elsewhere. However, I got great service for a reasonable cost, and for that, I'll certainly be back.

Excellent customer service. They really take the time with the customer. I have gone there for…read moreseveral bike repairs, and I'm considering a new bike now.

This family owned business treats you like family and provides the best service. They have a wide…read morerange of bikes and accessories as well as services to fit the needs from the casual renter or bike enthusiasts to triathlon athlete. I highly recommend this business.