Our puppy had an accident during our spring break trip, and we took her to Lone Rock. The…read moreexperience was wonderful--they quickly got us in and took great care of her. On top of the warm welcome, our puppy needed surgery, and they were able to perform it the very next day. The staff is incredible. When we had to leave our puppy for surgery, all of our worries washed away knowing she was with a team that loved her just as much as we do.

They have gone the extra mile in caring for my dog and 2 cats. I actually don't think my dog would…read morestill be with me if it weren't for them. Dr Lori has 30 years of experience and she knew the right questions to ask me that made the difference in diagnosing the problem.

I have to thank Crow Hill for being there for me and my 2 dogs. My German Shepherd seems to be one…read moreof those guys that always has issues. Dr. Rice has been the best I have ever worked with . From her care , concern to not Over Diagnosis. One thing that separates Crow Hill and Dr. Rice is they listen. They want your input since you are with your pup 24/7. To me this separates them from other vets that bring to in to tell you what's up then just get you out of office. This is from a guy that has taken his pets to approximately 7 vets over the years. I truly recommend there services. I also appreciate there follow up calls. I'm still trying to explain to my personal physician how amazing it is to have a vet follow up let alone Remind me of when a visit is necessary. If you want a veterinarian that cares. I'm saying Truly Cares . Go to Crow Hill !

My dog was traumatized by the time we had left. No prescription was suggested for the condition. My…read moredog hasn't stopped bleeding since being poked.

Dr. Josy and Bailey Caring Mobile Vet are absolutely incredible. Our dog, Baxter, recently needed a…read moredental extraction, and having Dr. Josy handle everything right at home completely took the stress out of the situation. She was so gentle, patient, and thorough from start to finish. She explained everything clearly and took amazing care of Baxter during a potentially scary procedure. I cannot recommend her compassionate mobile service enough!

Dr Josy and her team are great! I took my 9 year old pug to them for dental work, and they went…read moreabove and beyond with their care. I received updates from them throughout her care, before and after care check ins and lots of support. They are affordable, and they do an amazing job caring for my dogs. I cannot recommend them enough!

Congratulations to Dr. Question's purchase and new location in Conifer…read more Many years ago I had Dr. Q. Come to my house to visit my quaranteened koi who had a severe case of flukes. It amazed me to see how she handled this big guy took a gill sample to look under the microscope as all these parasites are so microscopic one never really knows what is wrong with them. I continued to keep him quaranteened through the winter following Dr. Q.'s advice and get him some new buddies to hang out with before returning him to his home. My personal experience with Dr. Q. Has been above and beyond caring and supportive even for our water pets. She's an amazing gifted healer and will treat ALL animals with highest regard. Luckily my pond has been stable and cleared of parasites ongoing from I learned from that experience. I had personally taken my sick aging dog to see Dr. Gurney and very unimpressed. I am so glad that Dr. Question has taken over and moved to nicer building. Way to go Dr. Q.......JB thanks you as well. Best wishes and much success to Dr. Q.

Great doctor, great staff. But awful/unfair/unethical…read morebilling practices. Remember Dr. Q., "Do No Harm"

Dr. Palmini and his talented staff have been taking care of my cats for years. When some dental…read moreproblems showed this spring, they worked so hard to help me keep costs down, without sacrificing care. I'm grateful to have Sano!

This review is mostly old, but I'm sharing it here because it's important. I'm also sharing because…read moreI recently became aware that someone on the staff at Sano lied in paperwork sent to our current vet. They claimed our dog was aggressive and would bite, but he's never been aggressive and he's never bitten anyone. The most he's ever done is grumble nervously, but given that was with Dr. Palming, and knowing what I now know, I suspect that was one of those instances of an animal picking up on something us humans miss. I've also wondered if he advised me to euthanize my last dog prematurely. I'll beat myself up over that for the rest of my life. If you go here, and there's something seriously wrong, get a second opinion. Better yet, find a new vet (Original review) We went to Sano for almost 15 years, prior to the name change. It was wonderful for most of those years. When we decided to make a switch earlier this year it was due to some particularly egregious missteps on behalf of Dr. Palmini and a previous vet who is no longer there. I had opted not to update my review largely because I was friendly with some of the staff and didn't want to alienate them. In fact, when we decided to make the change, I had expressed my reasons to one staff member in particular, and she'd assured me that there were no hard feelings, that she understood and that if we ever needed anything, if there was an emergency or any sort of issue that arose, we should just call. Well, due to an unexpected family emergency, we needed a tech appointment, and unfortunately our new vet simply doesn't have anything. So I called, and the same staff member who said that, who has always been extremely friendly and nice was, well... not. I was extremely taken aback by the attitude shift and do not understand it, but since the bridges are burned, I am sharing the story. Our dog was dx'd with heartworm in 2020. In his annual exam the year earlier the former vet had failed to test him, and it was not caught by anyone (and believe me, I include myself in this and have beaten myself up plenty over it) else that she had failed to do this. He's a rescue from Texas and almost certainly was infected right before he was brought to CO because in TX he had tested negative. At the time, Dr. Palmini told us that it was a "faint" positive, and recommended the conservative approach of just putting him on Heartguard and retesting him in 6 months. To be clear, this does NOT meet the guidelines for heartworm treatment that have been established by the American Heartworm Society, nor do the vast majority of vets believe this "conservative" approach actually works. Six months later he was still positive, but Dr. Palmini insisted on continuing this approach. Since not long after we adopted him, he'd had a habit of coughing seemingly randomly. I began to get concerned by this, and in December Sano did a chest x-ray. We were told there was no damage to his heart (our current vet does not agree with that assessment) from the heartworm, and left hanging on some follow up questions I had for over a month. It was right before Christmas, and I was trying desperately to be patient, but I finally reached a breaking point when I called in January (after 3 weeks) and was told by a different staff member I'd get called back that day. I didn't. I scheduled an appointment with a new vet, and in the time it took to get him in there I STILL hadn't gotten a call back. This after almost 15 years, 3 different dogs and plenty of visits... despite the high rate of staff turnover, we stuck around. So it was exceptionally disappointing, but also alarming because heartworm is EXTREMELY serious and you do NOT want to go through the treatment protocol we just endured for months. It's expensive, it's very emotionally taxing on both the humans and the dog and it can even be potentially fatal if you don't follow the exercise restrictions precisely (but heartworm is an early and painful death sentence, so there's no win there). Last we were there, Dr. Palmini was still not recommending regular preventative, but honestly this should be the standard protocol now. There are a lot of rescues coming in from other states where heartworm IS endemic, and when you add the changing climate to that, it's likely that heartworm will become a bigger issue in the future. I didn't want to burn bridges... especially after 15 years. But honestly, I simply no longer trust Sano (or at least Dr. Palmini), and after the unexpected rudeness I experienced today from someone who has always been so nice, I'm just over it. I would prefer to share our experience now, and hopefully spare someone else a problem that might be major.

Well i first took my dog to strip mall vets.found there nothing more then clinics! Like going from…read moreclinic to a hospital. The clinics 3 of which i tried the third one was most adept ,but for the most part still a clinic. Going to plannedpethood what difference the whole time ,im giving the dr. The symptoms ,staying on point,and talking symptoms. Hes wayvhing and assessing, the dog. Not only are they older ,more experienced,but they are on point. They get alot of people there,so being ready and not going off on the long stories is important. There treating dogs and cats not people. There experience is hand over foot more then you will get at strip mall vets.then they call you when there able and take time with you on the phone. Dont expect an answer by calling because they too busy,and get too many calls. Do expect experience for your pets! As far as cost im sure i paid less then some other places got better service then csu was offering,and they were clear and concise,in per and post care. If your shopping for certain personnalities at a front desk,then shop. But if your looking for experience, and best doctor for your pet let the personalities, slide ,and get the care your pet needs. I have no doubt this was the best choice for my dog. Just wish id found them before i went through the so called strip mall vets.(clinics)

Planned Pethood - wolf in sheep's clothing…read more I understand Dr Young is a TV personality and does charity work, but he's basically running nothing but a 'quick serve' right here in Conifer. I had to take my cat to him for an emergency because my own vet was unavailable. He was there for 3 days. As the hours wore on they kept insisting I needed to keep him there, including overnights - unattended, and likely in discomfort, if not in pain - when there is no one there to supervise the animals. One of the front desk staff told me they typically have 20 animals overnight. In 3 days all they did was an Xray and an enema. And, in 3 days, they never once called me for an update, even though they kept promising to when I called them. Most of the time I really had no idea about the state of his condition, and to be honest, I feared the worst. And the only way I could reach someone to talk to was to select the 'if this is an emergency' option. Each time I did reach someone they kept telling me that the reason they hadn't got to my cat was because of the volume of surgeries they had every day - this became a recurring mantra. After they told me he had to stay there for longer - even though they were closed for the following 2 days(!) - I went and picked him up. At first they weren't going to release him to me(!). I took him straight to Wheat Ridge emergency hospital down the hill, and he was out of there within about 3 hours. Even though this emergency hospital also treated walk-ins and performed emergency surgeries all day, they not only were set up to treat my cat promptly, but the whole atmosphere was relaxed and friendly, and they took the time to keep you updated on your pet, and proactively contacted you. I get that there are emergency surgeries, and if I needed that for my cat I would be grateful to have that service right away. But, what makes it that one vet clinic uses that as a 'poor me' excuse not to see its other patients who are in discomfort and possibly pain for three(!) days, while another clinic is able to be open 24/7, welcome walk-ins, deal with all the emergencies coming in, and concurrently care for other patients within just a few hours. My old vet down the hill warned me not to use Planned Pethood (when I first moved here and was looking for a vet), and the emergency clinic vet had nothing good to say about them, and told me that 'everyone in the back' was flabbergasted at my cat's neglectful treatment. It seems this Dr Young is well known as a person of disrepute in the veterinary medical community. Dr Young's business model and his collective staff's neglect of my cat for three days bordered on abuse, and stringing me along bordered on deceit. If I'd known it would be a 3 day ordeal in the beginning, instead of being strung with promises of care hour by hour, I would have taken him down the hill in the first place. Only if he's been bitten by a bear in a snowstorm would I ever take my cat to Planned Pethood again!

THIS IS THE PLACE FOR YOU AND YOUR PET! I can not express how wonderful staff is here. They have so…read moremuch compassion and patience for the animals that they care for here!

Dr. Atlas, Lance and the entire staff are always so kind to our pets. Our Daisy has been a patient…read morethere for over a year, but our other two just had their first office visit this month. They were kind and understanding to our one dog who has anxiety and kind to our other dog as well. I recommend this Vet for any pet needs.

Great company. Dr. Chas was amazing and created a special day for me and my pets. He really took…read morehis time and has a wonderful and calm demeanor. I know my Lolly felt at peace with her transition. I will never take a pet to a vet clinic for euthanasia services ever again. On the day of my appointment, I was nervous and scared, not sure if it was the right time. When they told me "Chas" would be my vet, I felt relieved. Because the last pet I euthanized was nicknamed "Chas," so I know the universe was telling me it was the right time and that my other pets were with me to greet her. Thank you thank you thank you, Dr. Chas and support staff! You made my pet's passing very comfortable and special. Dr. Chas is very wonderful.

Caring pathways was fantastic as we had to say goodbye to our dog. Dr Lei was amazing!…read moreCommunication was clear and she was on time. Dr Lei took the time to be sympathetic and understanding and also explain exactly what the precess was going to be like. I never felt hurried and we proceeded when I was ready. Putting a pet down is never easy but it was well worth the price to do it at the comfort of home.