I have to thank Crow Hill for being there for me and my 2 dogs. My German Shepherd seems to be one…read moreof those guys that always has issues. Dr. Rice has been the best I have ever worked with . From her care , concern to not Over Diagnosis. One thing that separates Crow Hill and Dr. Rice is they listen. They want your input since you are with your pup 24/7. To me this separates them from other vets that bring to in to tell you what's up then just get you out of office. This is from a guy that has taken his pets to approximately 7 vets over the years. I truly recommend there services. I also appreciate there follow up calls. I'm still trying to explain to my personal physician how amazing it is to have a vet follow up let alone Remind me of when a visit is necessary. If you want a veterinarian that cares. I'm saying Truly Cares . Go to Crow Hill !

My dog was traumatized by the time we had left. No prescription was suggested for the condition. My…read moredog hasn't stopped bleeding since being poked.

Our puppy had an accident during our spring break trip, and we took her to Lone Rock. The…read moreexperience was wonderful--they quickly got us in and took great care of her. On top of the warm welcome, our puppy needed surgery, and they were able to perform it the very next day. The staff is incredible. When we had to leave our puppy for surgery, all of our worries washed away knowing she was with a team that loved her just as much as we do.

They have gone the extra mile in caring for my dog and 2 cats. I actually don't think my dog would…read morestill be with me if it weren't for them. Dr Lori has 30 years of experience and she knew the right questions to ask me that made the difference in diagnosing the problem.

Doc and his team are great - they take care of all of our dogs…read more His prices are fair and he will tell you if he thinks he does or doesn't need to perform a procedure. If have sent neighbors to him and they are equally impressed and switched their pets to him.

I live in Vail Colorado. I'd taken my huskey to our local Avon Pet Center for a mild tummy ache and…read moretwo days later my dog was going blind and couldn't use her back legs. My insitict told me to get a second opinion so I rushed to Conifer, 3 hrs away at 5:00 am just to find the Vet from Aspen Park Vet I'd used in the past, Dr Guerney who was one of a kind, had passed away earlier this year. They were now a very busy office with a very young staff and couldn't make time for us. In my desperation my friend called Bighorn. What a wonderful turn of events! Immediately I felt the peace come over me when his receptionist asked all the right questions and then actually listened compasionately to my responses! Amazing! She found me a spot for my Nala to be seen and within 2 hours Dr Curt was performing magic. Even tho I was being squeezed in and Nala wasn't his patient, he still took his time and was thorough, compassionate, kind, and most importantly extremely knowledgeable. I emphasize knowledgeable! His price was honest and very fair. Outstanding service! 5 stars! I will continue to drive the 3 hours if he will have us. Finding a quality vet, let's face it any servicer these days, who truly cares and isn't just trying to make money is a rare gem and worth the drive! Nala continues to fight and is holding steady! We can't expect perfection from our caregivers nor to have all the answers, perform miracles, or know what to do at all times but we can expect them to care, listen, and make wise, logical choices with the health of our loved ones. That is the profession after all. Thank you everyone from Bighorn from me and Nala!!! If you are reading this send some sweetness Nala's way!

If I could give this place zero stars, I absolutely would. My experience with Aspen Creek…read moreVeterinary Services was nothing short of a disaster from start to finish. I used them once, and that was more than enough. Not only were no actual services rendered, but their vets managed to destroy my driveway in the process -- and then somehow thought it was appropriate to send an invoice afterward. The level of unprofessionalism is unbelievable. Communication was sloppy, accountability was nonexistent, and the overall attitude was dismissive at best. Aspen Creek clearly has no respect for clients, their property, or basic standards of care. I will not be paying for services that never happened, especially after dealing with the damage they caused. Save yourself the time, the money, and the headache -- there are plenty of veterinary practices out there that actually know how to show up, do their job, and treat customers with basic respect. Aspen Creek is not one of them.

Had a great first visit with our new puppy! I really appreciated how they sat down in the office…read morefloor to perform the exam and administer his vaccinations. Puppy was never nervous or afraid and received lots of cuddles!

Well i first took my dog to strip mall vets.found there nothing more then clinics! Like going from…read moreclinic to a hospital. The clinics 3 of which i tried the third one was most adept ,but for the most part still a clinic. Going to plannedpethood what difference the whole time ,im giving the dr. The symptoms ,staying on point,and talking symptoms. Hes wayvhing and assessing, the dog. Not only are they older ,more experienced,but they are on point. They get alot of people there,so being ready and not going off on the long stories is important. There treating dogs and cats not people. There experience is hand over foot more then you will get at strip mall vets.then they call you when there able and take time with you on the phone. Dont expect an answer by calling because they too busy,and get too many calls. Do expect experience for your pets! As far as cost im sure i paid less then some other places got better service then csu was offering,and they were clear and concise,in per and post care. If your shopping for certain personnalities at a front desk,then shop. But if your looking for experience, and best doctor for your pet let the personalities, slide ,and get the care your pet needs. I have no doubt this was the best choice for my dog. Just wish id found them before i went through the so called strip mall vets.(clinics)

Planned Pethood - wolf in sheep's clothing…read more I understand Dr Young is a TV personality and does charity work, but he's basically running nothing but a 'quick serve' right here in Conifer. I had to take my cat to him for an emergency because my own vet was unavailable. He was there for 3 days. As the hours wore on they kept insisting I needed to keep him there, including overnights - unattended, and likely in discomfort, if not in pain - when there is no one there to supervise the animals. One of the front desk staff told me they typically have 20 animals overnight. In 3 days all they did was an Xray and an enema. And, in 3 days, they never once called me for an update, even though they kept promising to when I called them. Most of the time I really had no idea about the state of his condition, and to be honest, I feared the worst. And the only way I could reach someone to talk to was to select the 'if this is an emergency' option. Each time I did reach someone they kept telling me that the reason they hadn't got to my cat was because of the volume of surgeries they had every day - this became a recurring mantra. After they told me he had to stay there for longer - even though they were closed for the following 2 days(!) - I went and picked him up. At first they weren't going to release him to me(!). I took him straight to Wheat Ridge emergency hospital down the hill, and he was out of there within about 3 hours. Even though this emergency hospital also treated walk-ins and performed emergency surgeries all day, they not only were set up to treat my cat promptly, but the whole atmosphere was relaxed and friendly, and they took the time to keep you updated on your pet, and proactively contacted you. I get that there are emergency surgeries, and if I needed that for my cat I would be grateful to have that service right away. But, what makes it that one vet clinic uses that as a 'poor me' excuse not to see its other patients who are in discomfort and possibly pain for three(!) days, while another clinic is able to be open 24/7, welcome walk-ins, deal with all the emergencies coming in, and concurrently care for other patients within just a few hours. My old vet down the hill warned me not to use Planned Pethood (when I first moved here and was looking for a vet), and the emergency clinic vet had nothing good to say about them, and told me that 'everyone in the back' was flabbergasted at my cat's neglectful treatment. It seems this Dr Young is well known as a person of disrepute in the veterinary medical community. Dr Young's business model and his collective staff's neglect of my cat for three days bordered on abuse, and stringing me along bordered on deceit. If I'd known it would be a 3 day ordeal in the beginning, instead of being strung with promises of care hour by hour, I would have taken him down the hill in the first place. Only if he's been bitten by a bear in a snowstorm would I ever take my cat to Planned Pethood again!

Congratulations to Dr. Question's purchase and new location in Conifer…read more Many years ago I had Dr. Q. Come to my house to visit my quaranteened koi who had a severe case of flukes. It amazed me to see how she handled this big guy took a gill sample to look under the microscope as all these parasites are so microscopic one never really knows what is wrong with them. I continued to keep him quaranteened through the winter following Dr. Q.'s advice and get him some new buddies to hang out with before returning him to his home. My personal experience with Dr. Q. Has been above and beyond caring and supportive even for our water pets. She's an amazing gifted healer and will treat ALL animals with highest regard. Luckily my pond has been stable and cleared of parasites ongoing from I learned from that experience. I had personally taken my sick aging dog to see Dr. Gurney and very unimpressed. I am so glad that Dr. Question has taken over and moved to nicer building. Way to go Dr. Q.......JB thanks you as well. Best wishes and much success to Dr. Q.

Great doctor, great staff. But awful/unfair/unethical…read morebilling practices. Remember Dr. Q., "Do No Harm"

Dr. Palmini and his talented staff have been taking care of my cats for years. When some dental…read moreproblems showed this spring, they worked so hard to help me keep costs down, without sacrificing care. I'm grateful to have Sano!

This review is mostly old, but I'm sharing it here because it's important. I'm also sharing because…read moreI recently became aware that someone on the staff at Sano lied in paperwork sent to our current vet. They claimed our dog was aggressive and would bite, but he's never been aggressive and he's never bitten anyone. The most he's ever done is grumble nervously, but given that was with Dr. Palming, and knowing what I now know, I suspect that was one of those instances of an animal picking up on something us humans miss. I've also wondered if he advised me to euthanize my last dog prematurely. I'll beat myself up over that for the rest of my life. If you go here, and there's something seriously wrong, get a second opinion. Better yet, find a new vet (Original review) We went to Sano for almost 15 years, prior to the name change. It was wonderful for most of those years. When we decided to make a switch earlier this year it was due to some particularly egregious missteps on behalf of Dr. Palmini and a previous vet who is no longer there. I had opted not to update my review largely because I was friendly with some of the staff and didn't want to alienate them. In fact, when we decided to make the change, I had expressed my reasons to one staff member in particular, and she'd assured me that there were no hard feelings, that she understood and that if we ever needed anything, if there was an emergency or any sort of issue that arose, we should just call. Well, due to an unexpected family emergency, we needed a tech appointment, and unfortunately our new vet simply doesn't have anything. So I called, and the same staff member who said that, who has always been extremely friendly and nice was, well... not. I was extremely taken aback by the attitude shift and do not understand it, but since the bridges are burned, I am sharing the story. Our dog was dx'd with heartworm in 2020. In his annual exam the year earlier the former vet had failed to test him, and it was not caught by anyone (and believe me, I include myself in this and have beaten myself up plenty over it) else that she had failed to do this. He's a rescue from Texas and almost certainly was infected right before he was brought to CO because in TX he had tested negative. At the time, Dr. Palmini told us that it was a "faint" positive, and recommended the conservative approach of just putting him on Heartguard and retesting him in 6 months. To be clear, this does NOT meet the guidelines for heartworm treatment that have been established by the American Heartworm Society, nor do the vast majority of vets believe this "conservative" approach actually works. Six months later he was still positive, but Dr. Palmini insisted on continuing this approach. Since not long after we adopted him, he'd had a habit of coughing seemingly randomly. I began to get concerned by this, and in December Sano did a chest x-ray. We were told there was no damage to his heart (our current vet does not agree with that assessment) from the heartworm, and left hanging on some follow up questions I had for over a month. It was right before Christmas, and I was trying desperately to be patient, but I finally reached a breaking point when I called in January (after 3 weeks) and was told by a different staff member I'd get called back that day. I didn't. I scheduled an appointment with a new vet, and in the time it took to get him in there I STILL hadn't gotten a call back. This after almost 15 years, 3 different dogs and plenty of visits... despite the high rate of staff turnover, we stuck around. So it was exceptionally disappointing, but also alarming because heartworm is EXTREMELY serious and you do NOT want to go through the treatment protocol we just endured for months. It's expensive, it's very emotionally taxing on both the humans and the dog and it can even be potentially fatal if you don't follow the exercise restrictions precisely (but heartworm is an early and painful death sentence, so there's no win there). Last we were there, Dr. Palmini was still not recommending regular preventative, but honestly this should be the standard protocol now. There are a lot of rescues coming in from other states where heartworm IS endemic, and when you add the changing climate to that, it's likely that heartworm will become a bigger issue in the future. I didn't want to burn bridges... especially after 15 years. But honestly, I simply no longer trust Sano (or at least Dr. Palmini), and after the unexpected rudeness I experienced today from someone who has always been so nice, I'm just over it. I would prefer to share our experience now, and hopefully spare someone else a problem that might be major.

My dog had vomiting and diarrhea. I got a same day appointment and Dr Thomas took great care of my…read morepup. Dr Thomas is thorough, knowledgeable and kind. The bill was reasonable too. I highly highly recommend this clinic.

Amazing clinic. Low costs, helpful staff. We have taken both of our dogs here for injuries, and…read morethey took great care of them. Highly recommend!

Dr. Questen was absolutely excellent with my animals when she came to my home. I have 2 cats and a…read moredog. My 2 cats do not like going out of the house and protest very loudly and get extremely stressed. I was able to have all of my pets taken care of at one time instead of 3 separate trips to the vet's office. My dog is 3 years old and has suffered from allergies since she was about 9 months old. She had started to really lose her hair and that got me very worried. Dr. Questen was able to answer all my questions, put my dog on a vitamin regimen and thyroid medicine. Now she is growing her hair back and her coat is getting thicker. The best part was I had Dr. Questen's undivided attention and she was not distracted by the patient she needed to get to in the next room. I highly recommend her.

First visit with Dr. Brian was fantastic. He was thorough, caring, straight forward, kind, timely…read moreand confident. Our 15-yr old cat seemed very much at ease in his care and I was able to be present throughout the on the spot procedure that our former vet would've likely taken "in back" and then recommended an extremely pricey surgery. Grateful beyond words.

Avoid- worst of all worlds:…read more all of the questionably necessary upselling of a corporate office with all of the ineptitude/lack of resources of a small town practice. I have never been talked at more by a vet in a standard visit- 30 minutes of upselling at least. Then minimal follow up or support once your bill is processed.