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    BIGGBY COFFEE

    3.6 (42 reviews)
    ModerateCoffee & Tea, Cafes
    Open 5:30 am - 7:30 pm

    Order BIGGBY COFFEE Takeout or Delivery

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    Recommended Reviews - BIGGBY COFFEE

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    1 year ago

    Very cozy place to sit and enjoy a cup of coffee. The staff are very upbeat and lively. Fast service!

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    1 year ago

    Not the deep roast coffee we were hoping for. But friendly staff and nice atmosphere there.

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    2 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    6 years ago

    Coffee is good (not great). Staff is good/friendly. Selections are good too. Overall it wasn't amazing but a solid place to grab a cuppa.

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    7 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    14 years ago

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    5 years ago

    This isn't coffee. It is sugar water. I will never again pay $6 for such bad coffee. This place is terrible

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    13 years ago

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    8 years ago

    The girls that work here are very sweet and pleasant employees. They always seem to put me in a better mood when I step into the store.

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    14 years ago

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    7 years ago

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    10 years ago

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    13 years ago

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    12 years ago

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    15 years ago

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    13 years ago

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    13 years ago

    Chris and his entire staff do and amazing job. Love stopping in each morning to get either my brewed coffee or skim latte.

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    12 years ago

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    12 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    10 years ago

    Business owner information

    Photo of Chris K.

    Chris K.

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    Page 1 of 2

    Ask the Community - BIGGBY COFFEE

    Review Highlights - BIGGBY COFFEE

    We ordered a "super" iced chai tea latte and a "super" Americano.

    Mentioned in 2 reviews

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    The Chelsea Treehouse

    The Chelsea Treehouse

    3.4(78 reviews)
    0.1 mi
    $

    This is a really great place! The staff was friendly. They have great snacks for kids & adults…read more It could be brighter. I would give it 5 stars but a few of the things the toddlers play on need to be tossed and first thing in the morning appeared grubby (probably just because they're old).

    Ann Arbor is severely lacking in kids indoor play places, so if you have small kids, this place is…read moreworth a drive out to. Very clean and organized kids play place. I would say it's perfect for crawling babies-about 9 years old. There is a baby/toddler only area. The lounge area is set up in a way where it overlooks the play area... with comfy chairs and couches. They have a room you can reserve for birthday parties. They have a cafe which sells coffee, snacks, and kids lunch items like grilled cheese, chicken nuggets, and mac and cheese. I did try a grilled cheese here and was very disappointed! But I had low expectations and it was still something I could eat. It was fairly priced at $3. My friend ordered mac and cheese for her kiddo and it looked creamy and delicious so I will try that next time. The cost for entry is $10 a kid, and it may be kids under a year are free but don't hold me to that. I was able to go in free with my infant and was able to spend some time conversating with a friend who has two toddlers. So it's a great set up where as long as your children behave properly, you can actually have conversations with other adults! If they stayed open until 7 or 8 and had a maximum height limit it would be perfect!

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    The Chelsea Treehouse - Fun slides here.... weeeee

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    Dunkin'

    Dunkin'

    2.1(8 reviews)
    0.5 mi

    Had a young woman refuse me service this morning because I told her she didn't have to be so rude…read moreto me. I go to this location approximately 2 times a week or more since they opened a couple years ago, and usually don't have any issues except with this one employee. I never say anything, but whenever she is there she is rude and acts like taking my order is an inconvenience to her entire day. Usually I go through the drive thru and am pleasant and the staff is pleasant. With this woman though, it's never a good experience. Today, I was placing my order and I couldn't hear something she said back to me, so I said 'I'm sorry, I couldn't hear that' two different times...the third time I said 'I'm so sorry, I still couldn't understand you.' And I kinda laughed about it, because I am partially deaf in one ear and I don't hear certain pitches very well, so I'm used to having to ask people to repeat themselves. Most take it very well, but this young lady instantly threw and attitude and started speaking very loudly and enunciated each word in a biting tone as if I were special needs. I didn't say anything about it at first, but then I said 'okay, hold on just a sec.' And turned to talk to the 7 yr old in the car with me to get her order...the woman said 'i asked if that's going to be it??' So I turned back around because I'm trying to do two things at once and said 'no, I just said to hold on a minute.' And then i said 'you know, you don't have to be so rude.' She instantly started ramping up her attitude and said 'are you talking to me??' I said 'yes, I am. You've been rude this entire time.' I turned back to the kiddo, and was trying to get the order, and this woman is now full on trying to continue arguing with me. I literally said 'shush. Let me finish.' And I turned around to give the rest of the order. She immediately said 'I'm sorry, I can no longer serve you.' So I said 'okay, then let me speak to a manager.' She tried to tell me she is the manager, which i highly doubt. If she is, I feel bad for your business. She was rude and I called her on it. I didn't scream, I didnt call her names or swear...yet she had the audacity to talk to me like I was stupid and a waste of her time. How you present yourself and how you talk to customers in any retail or food business says a lot. Again, this is not the first time she has been rude, I just didn't say anything previously. How is it that i can go through there as often as I do and have no issues, except with this one individual? I've even had fun little conversations with different employees at the drive thru there, because i'm generally a pretty happy person. But if you treat me like that I will absolutely speak up. And I know it's the same person because when I drove around I saw who it was at the window. You absolutely don't have to be yelling or saying nasty things to me to come across less than pleasant. And she is never pleasant. If she actually is this location's manager, then yikes. Idk why you'd want someone like that dealing with customers. I've worked retail before, and my managers would have been appalled if I acted like that. So we went over across the street to Starbucks and got drinks and food with zero incident. The barista there was friendly and welcoming, the complete opposite of the young woman at dunkin. Do better.

    The service was horrible. The young lady taking my order was horribly rude when I was ordering. It…read morewas absurd.

    BIGGBY COFFEE - coffee - Updated September 2026

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