I had a toilet issue and was very desperate to get it fixed. I called a few other places but they did not have any availability until next week. I called Bigg Tree and received a callback within minutes and met Adam within an hour. My problem was fixed with skill and professionalism. They provide great value and I will keep using them in the future. I would highly recommend them. read more

We had an upstairs bathroom sink that would not clear. Called Adam who made an appointment for same day around noon. He arrived on time, and explained the issues and options very clearly. We went over all the possibilities, and sure enough, needed to do some extra work because the sink (a pedestal) had some corroded pipes along with the wall pipes which needed a serious clearing. Adam did an excellent job with all aspects of the work, and left everything fixed and working properly. His communication was excellent and we appreciated his ability to explain what he needed to do, and then do it. Priced reasonably. Definitely go through all options in advance. read more

Adam was professional, quick response, great service and price Definitely recommended. Thank you Adam read more

FAST! Requested a quote on a leaking garbage disposal around 7pm and got a response almost immediately. Got a plumber dropped by 10pm the same day to evaluate the situation. The same plumber came back the next day 9am to replace the garbage disposal and got the whole job done in 30 minutes. They even have the special for parts and labor for $400. read more

Bigg Tree Rooter & Plumbing - Plumbing Near Me

Bigg tree plumbers were on time, Very skilled and thorough. I would recommend them and will use them again! read more

Adam was awesome and professional. He answered the phone promptly and immediately was able to come out to run a free estimate for me. Upon inspection and running the estimate, he was able to price match a competing offer on the spot for me. He took the time to explain his recommendations every step of the way and he also put on and took off his shoe cover every time he came in and out of my property. After competing the job, Adam wiped down everything, even the floor. read more

Adam and his crew were extremely great to work with. We contacted a handful of plumbers on yelp and Adam was the most responsive out of all. He had great communication. He was able to keep both me and my husband in the loop throughout the entire project. Our initial appointment he provided us with different options which gave us flexibility on what we wanted to do based on our budget. At the end we decided to replace all our plumbing on our 1st floor. What we appreciated is that we didn't feel like he was trying to take advantage of us with the cost. On top of that, the job was done fairly quick. We were surprised how fast he got it completed. One major thing I appreciated is that he ALWAYS kept our space clean. We have a toddler running around so having clean space at the end of the day is important for us. He was always on time and had confirmation/reminders sent out so we were aware of his arrival. Whenever we needed to adjust the schedule he always made it work. You can tell he cares about his customers and the quality of his work. He even helped educate us on some do not and to dos to make sure we don't hit future plumbing issues. Our work required some sub-contractors which caused some hiccups in the scheduling. But overall, would definitely recommend Adam and his crew for any plumbing job. read more

I'm a little late here but better late than never. I was doing a DIY bathroom remodel and knew better than to do my own plumbing. We went from a tub to stand up shower. I sent a Yelp request to several plumbing companies and big tree was the first and most responsive. I spent quite more than I had expected but didn't feel ripped off or taken advantage of. I could've shopped around as big tree was not pushy at all. They were just super convenient and available to take care of my request same day. Anyway, the owner called me immediately after the job to see how things went and offered to come by to make sure everything was set before I moved on with my project. He made himself available for questions via cell phone for the future also. I trust these guys and would use them again in the future should I have any more plumbing needs. Thanks again Hector and Adam! read more

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After a recent storm, Adam and Hector came out to help with backed-up outdoor drains. In just a few minutes, they were able to locate an old outlet that had been buried under some dirt and was totally clogged with roots. They also installed about 5ft of drain line to fix a poorly installed Koi pond overflow drain. Everything seems to be working well, and hopefully, with the big storm coming tomorrow, I'll be able to stay comfortably inside, thanks to their good work! I'd recommend giving them a call if you're in need of plumbing help. They were both extremely professional, timely, and thorough in their work. Thanks, Adam and Hector! read more

Faucet feeding the washing machine was leaking. Requested bids from Yelp. This company offered free estimate but declined to give a quote over the phone although I had sent a pix. Tech diagnosed that the faucet needed to be replaced and quoted $300 to replace the faucet. I was shocked. I called another company called A.L Plumber which advertised in our community paper.. A. L. came and said tightening the connection could stop the leak. He tightened it a couple times and surely the leak stopped. A. L did not even charge us. I do not think Biggs has the expertise to diagnose and offer simple fixes.. read more

Adam and his partner were great. Their communication, service, and timeliness were top notch - would strongly recommend them for any plumbing needs! read more

Hector and Hector did a phenomenal job fixing our graywater system and install a spigot and repair a faucet. They were fast, reliable, professional, and responsive. I would highly recommend them and use them for any of my future plumbing work. Great job guys! read more

Bigg Tree Rooter & Plumbing - Plumbing Near Me

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Update: It has been over a year since BTR installed new plumbing. Adam remembered our family, and gave us a great deal on repairing our garbage disposal. It's nice to know that he cares about his customers. Most business owners could care less. read more

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Local family-run business but still very professional and organized. They came on the early end of their estimated time window which I appreciate. Technicians were friendly and courteous and put covers on their shoes before entering the house without being asked. It was free for them to come out and diagnose the problem with my toilet. No upsell, they offered to run a test for $50 but there was no pressure and that cost was very reasonable. I will be calling them for future plumbing needs. read more

Dependable, honest, reliable and great communication. I spoke to Adam and his team three or four days prior to them coming out. I had an emergency and I called five places Adam, is the only one that responded in a timely manner. After speaking with him the first time, I just automatically got a good feeling about him. So when he came out three days later, he was able to handle my problem within a couple hours. I enjoy supporting family businesses, and I would definitely recommend Adam and his team for any plumbing needs as he is all the above words that I used to describe him in my experience with his business. Thank you so much Atom and best of luck to you. read more

They were great! Fast, inexpensive and came a day earlier than planned, I'm so grateful! Thanks!!

Really great and prompt service from the first phone call through the repair of the hot water in my kitchen sink. All of the guys are super friendly, nice and very efficient. I will definitely hire them again! read more

Adam came out and gave a free quote, then same day was able to fix our kitchen sink as well as an upstairs bathroom sink. He was thorough in his explanation as well as his work. There was some gnarly stuff that came out of that Kitchen sink but it was taken care of swiftly and cleaned up nicely afterwards. I feel good about supporting Adam and his business and would do so again. read more

Highly recommend! Adam was the first one to respond to my quote request on Yelp and the first one that offered to come to my place to check out. That was already a great gesture for me to decide to go with his service at the time. There were 3 faucets that had to be replaced and he offered a great discount to do the work. He is honest and genuine, I would recommend him to just anybody who needs a plumbing related service. I have already determined to suggest his service to my entire HOA community (77 house holds) as he is totally well deserved. read more

Our bathtub that is located upstairs developed a leak. I contacted Bigg Tree Rooter & Plumbing (because of all of the positive Yelp reviews) and they were very responsive. They were able to come and check out our problem within hours of first contacting them. Hector and Blake were fast and efficient. They were also very nice and professional. They were able to diagnose the problem and gave us an estimate very quickly. As soon as I authorized the work they got started and were able to fix the issue in no time at all! It's so nice to have a working shower/bathtub again without any hassle. So, if you are looking for reliable, fast, efficient, professional, and affordable plumbing services I recommend contacting Bigg Tree Rooter & Plumbing for your needs. Also, masks and shoe coverings were worn at all times. And added bonus, they were also very patient my my dog who wanted to "help". read more

Bigg Tree Rooter & Plumbing - Hector and Blake being very patient with my dog Ollie who wanted to "help" with the repairs. - Plumbing Near Me

They came out within the same day I called fixed my water heater within an hour. Very professional and knowledgeable!

Very happy customer! Got a near immediate response when I requested the quote on Yelp and was able to get an appointment a few days later. Adam fixed my kitchen sink, where I was having a slow drain/standing water. He got in there and snaked it really well to get all the crap cleared in the pipes. He cleaned up any mess it made and did a thorough test to make sure it was working normally. I appreciate the reassurance of having a 90-day warranty in case the clog reappears. Will definitely use Adam in the future! read more

Adam is an extremely knowledgeable, and honest person who is not looking to take advantage of anyone. I had called him to replace a broken garbage disposal. However, upon arriving and assessing the situation, he determined that the garbage disposal was not broken; Rather, the hidden breaker switch under the unit had flipped, resulting in it not turning on and appearing broken. Once he flipped the breaker switch, everything began working as it should: No need for a new garbage disposal installation. Even though he came all the way out to my place for a repair that I ultimately ended up not needing: he refused to charge for anything for his time. Any other vendor would still have invoiced a minimum fee, or even the full amount. Highly recommend his service!!! read more

Have been using these guys regularly for mutiple rental properties. Always easy to get a hold of and easily available.

they are very professional and seems to care for the customers, I had sewage block and bathrooms were backing up. I was traveling and was not able to be home on time for the appointment, but Adam fixed and was even kind enough to send me pictures of the blockage, I would highly recommend them read more

Great service, on time, professional, friendly, and fast response time. Corroded galvanized pipes all replaced along with bringing everything up to code on installation of the new water heater. read more

We are very happy with the service we've received from Bigg Tree Rooster and Plumbing. Adam and his crew showed up early to the appointment and stayed late to complete the installation of multiple projects. Their thorough work and professional dedication definitely earned them a 5 stars review. We are highly recommended Bigg Tree Rooster & Plumbing Company! read more

My kitchen sinks were plugged up and not draining. I contacted Bigg Tree Rooter after reading other Yelp reviews. Adam scheduled an appointment for me for the next day. Adam and Hector came out and snaked out the pipes in my kitchen. They also used a camera to inspect the pipe and showed me that I have a lot of grease build up in the pipes. I was charged $50 for a clean-out, and was advised to do a hydro-jet cleaning on the pipes. Adam quoted me that the $50 will be applied to the cost of the hydro-jet cleaning if I decide to do that service ($699). I also plan to have a water line added to my kitchen to have for my future refrigerator/freezer ($499). I was impressed with their professionalism and prompt and on-time service. read more

Adam was very quick and professional, helped fix my bathtub drain stopper that was stuck read more

Bigg Tree Rooter & Plumbing - Bathtub drain - Plumbing Near Me

Adam will be right out he will work with your schedule and get the job done. We will be using Adam again as needed read more

adam!!! i called adam from bigg tree rooter & plumbing thinking this company is like the rest, slow and expensive, it turned out to be the complete oppiste. adam was truly honest and fair in price, but the best thing was quality and service turnaround. 1 day knockout and my and tenant and i were extremly happy with the achievement. thank you adam and team. we willlllll call again for round two in the near future. read more

Adam and Hector are great. They fixed our Main pipe leaking and re-routed our A/C drain pipe inside the crawl space. They've done professional work from showing up on time, documenting and doing payment High tech way, wearing masks and shoe coverings, and even cleaned my marble floor with cleaning solution! They answered all our questions and concerns with patients and clarity. They repetitively told us "We will take care of you." and they did. We totally recommend them, and would call them in the future. read more

Bigg Tree Rooter & Plumbing is our reliable plumber every time we need help to fix our clogged sink and bathtub. This a good recommendation if you're looking good plumber nearby in the Gilroy area. read more

They are busy but responsive. I made an appointment with Adam and as he promised he was at the job on time, equipped, fast and clean. They changed my faucet and open up a clogged drainage. Very happy and I would work with them if I need them again. Thank you. read more

The quality of their work was phenomenal. They were also super responsive before the appointment and with their scheduling. I had my water main reworked and it turned out flawless. read more

Really great experience! I scheduled an appointment and they confirmed it. On the day they called to let me know they could come by sooner! They fixed the problem within 10 min. Clogged bath tub drain special price of $50. They wore masks. Will totally use the company again! read more

Prompt response and scheduling of service, took care to explain reason for the issue and the recommended fixes. Replaced kitchen faucet, clogged kitchen pipe, and malfunctioning bath fixtures. Very professional work and excellent prices. read more

We had an issue with the garbage disposal and Bigg Tree responded right away to my Yelp request for a quote, even though it was a Sunday. The technician Hector came on Monday as promised - he came right on time, unlike how it commonly is with trades; you call them because they're late and they always say they're on the way but they come an hour later. Hector was like the car guys on KQED Sunday mornings and tried to diagnosed the problem by making various sounds like a bad garbage disposal. He found the cause of the problem and fixed it on the spot. The whole visit was less than an half-hour. No one tried to sell me a $400 garbage disposal replacement. Hector was indeed knowledgeable and knew what he was doing. I'm sure they'd rather do big gigs - so I'm thank you they took my little gig. read more

Hands down THE KINDEST folks to work with. In emergencies, you tend to take what you can get. Fortunately for us we ended up with the best. Our on-demand hot water heater went out and Adam and his team responded quickly to get us taken care of. Turned out not to be a simple fix - Adam worked directly with the manufacturer warranty team to navigate to a solution and get us up and running again. Communication was amazing, professional and courteous. New customer discount was an added bonus. Will be using them again for future plumbing upgrades. I definitely recommend these guys. read more

Adam responded to the yelp project request in a very short time and got scheduled for the next available time slot. Adam and his coworker arrived promptly and after inspecting the leaking site he was able to provide a price match to another quote that I received. After agreeing to the job, they got to work immediately. Great work and thank you for you excellent and fast service. read more