Andrew was awesome. Messaged him about the issue and he called my husband asking questions to see…read moreif we could solve the issue ourself before he came out. He came out, diagnosed the issue, and gave us the solution for the cheapest price. He was honest, reliable, and I'd recommend him to anyone! Thanks Andrew, look forward to using your services again!

Responded quickly to my yelp inquiry, was clear and upfront regarding pricing, came all the way out…read moreto Saint Marys, GA on a Sunday to replace a valve, was polite and quickly completed his work. Will use again.

Great group to work with! Gave me exactly what I asked for and didn't try to upsell me. Highly…read morerecommend for a great group to work with and product. Looking forward to some good weather!!

Last July I contracted with Oasis Pool to install in my backyard. The process was pretty seamless…read more Due to Covid, there was a backlog of pool orders. I was told that the pool would be ready for swimming season 2022. Well, the under promised and over delivered. Late January the destruction began. Each day I watched the processed. My pool construction was entertainment fort my neighborhood. The pool was complete early April. I was determined that I was the first person to swim in it even if the water was 70 degrees. The Oasis brothers (Cam) are good with their word. The exceeded my expectations.

Kerry Martin Pools (KMP) provided a good design but the operational execution of our 2025 pool…read morebuild was poor, causing months of avoidable disruption and extra expense. For a six-figure project, we expected significantly better-quality control and communication. What went wrong: * Utility damage handled negligently: During trenching, sprinkler lines were broken. Instead of temporarily capping/taping and repairing while exposed, crews backfilled over the damaged lines. That decision contaminated the irrigation with sand and buried the break, forcing us to locate and repair the line later at additional cost and time. Broken sprinkler are unavoidable during a pool construction but backfilling the trench with sand before repairs are made is a 100% preventable action. * Pool finish (marcite/plaster) was substandard: Initial plaster work showed uneven corners, rough surfaces, and irregular coloring. After plastering, the pool was filled and turned over as "complete" without the proper representative present to inspect and/or get homeowner sign-off. After extensive complaining, KMP agreed to redo the finish -- the pool was drained and refinished, but discoloration remained in one area and required a second drain/refinish. Multiple re-dos created unnecessary delays and inconvenience. Lawn was extensively damaged from acid wash dump. * Communication & scheduling failures: Crews often arrived without notice, and we received little or no scheduling updates. Homeowners should not have to wonder who will be in their yard or when work will occur. * Project timeline and value: The build stretched many months due to rework and preventable mistakes. For $100K+, the workmanship, oversight, and customer care were substandard. What they did right: * Sales/design team created a good design based on what we wanted. If KMP only provided designs, we would have rated them much higher. What KMP should improve: * Implement on-site protocols to protect, flag, and temporarily isolate damaged utilities during excavation. * Require mandatory quality inspections and homeowner sign-off prior to completing work and filling a pool. * Improve scheduling proactive communications for all activities (including the many subcontractors involved). Set expectations for what will be done and when. * Strengthen plaster/finish quality control and oversight of subcontractors. Bottom line: We would not hire Kerry Martin Pools again based on our experience. While the sales and design team performed well, the operational shortcomings -- preventable utility damage left unrepaired, sloppy plaster work requiring multiple re-dos, and inconsistent communication -- turned what should have been an exciting home upgrade into months of disruption and expense. There are reputable pool builders available in northeast Florida; we recommend researching alternatives carefully.

Kerry Martin Pools did a great job pu0tting in our pools. Mike Schwind was very professional and…read morepatient as he guided us through selection of the pool size, shape, pavers, tile, etc. We are ecstatic with the way out pool came out and very grateful to Mike for all his help, He was always available and answered out questions thoroughly and timely. Kudos also to Donna , the project manager who was very helpful throughout the process. This was an excellent experience for us. Thank you, Kerry Martin pools and especially to Mike Schwind.

We could not be happier with our experience with Blue Haven and our project manager, Jake. From the…read morevery beginning with the design of the pool with Mitch to the end with Jake , everything felt seamless, professional, and genuinely exciting--and the end result completely exceeded anything we imagined. Mitch designed the pool we envisioned in our head and Jake was absolutely phenomenal. He was attentive, detail-oriented, and truly cared about bringing our vision to life. Every single detail was executed to perfection. He kept us informed throughout the entire process, made sure timelines stayed on track, and handled everything with a level of professionalism that is incredibly rare to find. The pool itself looks like something out of a luxury resort. It is stunning. The design, the finishes, the layout--every aspect feels high-end and thoughtfully done. We added both a heater and a chiller, and it has completely elevated the experience, making the pool enjoyable year-round. It honestly looks so expensive and custom that guests are constantly blown away when they see it. What impressed us just as much as the final product was how clean and organized everything was. At the end of each phase--and especially upon completion--the area was spotless. There was no mess, no stress, just a beautiful finished product ready to enjoy. If you are considering building a pool, do yourself a favor and go with Blue Haven--and ask for Jake. This was hands down one of the best decisions we've made for our home. The quality, the service, the attention to detail--everything was top-tier. Nic at the very end teaching us about our equipment and who is still available months later for questions is an absolute cherry on top as well ! We HIGHLY recommend them... in fact we already have !!! This wasn't just a pool project--it was an experience, and it turned out better than we ever dreamed possible.

It's been almost a year now with our pool and my family and I are happy with everything. They came…read moreout quoted us and the build was very smooth. They kept in communication through the builder app, letting us know each step of the process. I waited a year, to see how their warranty worked and they've been spot on. When ever we had issues they came right out and addressed any and everything. I don't usually leave reviews, but I live off them, so I have to give them their flowers. Gary From Florida

Had my pool done 2022/2023. Spent over 100,000 on pool, kitchen, travertine…read more Our mistake is not pursuing the small issues and making them stand behind all their sales people sell you. Here we are 4 years later and our lights do not work, no proplem replace even though they have maybe 100 hrs of use. BIGGEST PROBLEM IS YOU CANT GET THE WIRES TO PULL. SO replacing is next to impossible. Have called and texted several people and times and I get told to call manufacture( they are not the contractor who installed) Then told to call pinch a pool to have fixed. Well this is not satisfactory. Warranty I understand is only so long, but was told my gunite had longer. This isnt warannty issue this is construction issue. So Im waiting to get better assistance

Horrible customer service. the initial salesman was great but construction was horribl…read more communication is almost nonexisten. it would take multiple days for a simple response from the construction team. our travatin is a miss match of what ever they had laying around that day. some of it is white, gray or brown. it looks so bad. there are big gaps in the grout, chips and cracks that they are refusing to fix. their crew ripped some screen on my enclosure that they promised to fix and still haven't fix it yet. I would not recommend this company to anyone EVER. I left a review like this one. they called me and told me to take it down. I advised I would take it down when they fixed the issues. he said he would come out to look. he wanted to come out in the middle of a rain storm. I said no and I have never heard from them again. what kind of customer service is this when someone pays over $100,000 for a pool? RUN

If you're looking for a company to trust with your dream pool, look no further. Stanley Pools is…read morethe local family company we would choose over and over again.   We knew that we wanted to have a pool ready by the spring, so we started the process of getting quotes from various companies in October. Based on a strong recommendation of a trusted friend and colleague, Stanley Pools was high on our list. After getting quotes, they were our top choice!   We have been impressed with the entire Stanley team since the very beginning. We were under contract in November and it kicked off the same day with the permit submission. The most remarkable part of this process was the actual construction, including a full screened enclosure: it started on January 5 and we had water in the pool on February 10! From beginning to "pool school" where it was all wrapped up was well under two months - incredible! Every single person we met and interacted with were kind, personable, and respectful of our home.   Now, we have the perfect backyard oasis to make memories for years to come! Thanks, Stanley!

Stanley Pools installed our pool in 2011. Over the intervening years we've called on them for…read morechlorinators, pumps and now a pool heater. They've always been honest, fair and dependable. I only have one comment, not really a complaint, it would be very nice if the technicians would photograph all of the data tags on the equipment before it is installed at break your back, get down on your knees level and try to read the serial numbers for the warranty registration before the unit is installed. The pics could then be emailed to the customer and/or kept in the customer's electronic file at the Stanley office for future reference. Just a suggestion.