Ordered delivery on Cinco de Mayo, which I knew would be a risk, but we really wanted our favorite margaritas! There were several errors in our order, but even with the chaos of pick up orders, the workers were extremely polite and helpful. They totally refunded my order, which was above and beyond what was needed! Please be kind to restaurants right now. These are totally new adjustments they are making and despite the stress, their workers remained kind and patient. read more

Worst service ever!!! Got handed off btwn servers. The original one didnt want to deal..then our server never checked on us once !!! Had to flag her down for the check and the tacos were mediocre. Really wanted to like this place but it sux!!!! read more

We had a reservation at Big Star for three people and getting seating went very smoothly. We had a prompt waiter who was very nice and took our order quickly. He asked if we had any dietary restrictions and two of us at the table said we had sensitivities to beans and cilantro. We got a pitcher of margaritas and asked for skinny. The waiter said he could do that but when we got them it was clearly just a watered down version of a regular margarita. We then ordered nachos and an al pastor taco. The nachos were great, but there were beans and cilantro (what we asked to not have). The al pastor taco was super fatty, tough, and almost indigestible. The service was great but our experience with the food was subpar. read more

I've always wanted to go to this location since I was told about their restaurant however, I refuse to spend another dollar there again. I can find delicious food else where and great serive at another restaurant easily. At the Big Star, a group of us went to enjoy some food however the service was disappointing. Our waitress was very rude and short with us when we inquired if the windows could be closed due to how cold it was on the upper level. Then after we finished eating and paid for our food, we all left the location when we realized we had forgotten our credit card. When we returned, the security/staff were extremely rude and refusing to allow us to step inside to ask about our credit card replying "there's no card here, you need to leave". The individual did not check with the restaurant whether or not our credit card was still there, he had only demanded we leave the location. I asked to speak to a manager and the individual at the door ignored us, no longer answering our questions. I made several calls to speak with a manager and was told the manger was no in at the time and that I would get a call back. Never received a call from the Big Star. I'm disgusted with the staff that is hired there and how they run their business. They have no consideration and obviously don't know how to treat paying customers. We had to cancel our card due to the staff refusing to check for credit card. read more

I came in at 1pm today, with ample seats open at the bar. The bar back was attentive and made sure I had water and a menu. I waited over 20 minutes, and still no bartender showed. read more

Well needed great addition to Wrigley. Had several appetizers and a pitcher of margaritas for lunch great time! Staff and bartenders super nice as well as knowledgeable of there product. Looking forward to summer time at Big Star!!!! read more

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It's ok. Food was average except the quest fundido which was excellent. Drinks were fine. Why the low stars? Thank you for the crappy service. Patrick was our server. He was ever so not present. I hate writing reviews like this but what a bummer. Super slow no personality and just all around just kind out sucked. Oh except when he dropped the check; then he was super chipper, talking about the weather and how great of a day it was. He's kind of a buzz kill. Go for the food but don't expect much of the service read more

The food at the Wrigley Big Star is not good. Being a frequent visitor of the Wicker Park location for many years, I was excited to see a second location open up that also takes reservation. Last night was my fiancé and I's second time at this location and nothing has changed. The steak on the tacos was cold and hard, like they had been sitting out for awhile. The Queso Fundido tasted nothing like the wicker park location and my walking taco was very cold. I won't be returning for a 3rd time. read more

Tacos are superb, but the biggest reason to go to big star is for their impressive tequila and whiskey selection. They have whiskeys that you can't find at binnys for the best prices I've seen and they haven't really changed them. This is my favorite place to drink whiskey. More than Delilah's, more than untitled....it's big star that reigns supreme for me. The manager Chris is also a really cool guy. I highly recommend Big Star read more

I ordered Big Star for my birthday party with 35 - 40 guests. They were very prompt with delivery and the DIY taco bar was a success with all the guests. Tiffany and Lauren in catering were incredibly accommodating (I must have altered my order 10 times). I highly recommend ordering Big Star if you're hosting a party! read more

The food is very over rated. Tacos just aren't that good but ok at best. Very limited menu. Great location though, which should be the only reason you come here. Beer list is small also. read more

Seriously if you're coming here contact your local fur trader and Native American guide because the bathrooms are so far away from the first floor you'll have thought you explored the Louisiana purchase before you find them. read more

Great food and drink, the hostess was extremely rude for no apparent reason with no provocation. Other than that, would recommend but plz fire her :) read more

The fish tacos and classic margarita were tasty! Would have been nice if they had been able to split the bill based on what we ordered but it seems a lot of places don't do that anymore. Overall good dining experience and great service. read more

We went out of our way to buy late night tacos from the Wrigley location before they closed at "2:00am." Arrived at 1:20am on a Saturday (into Sunday) night and all doors were already locked. We were directed away from the restaurant by security as well. For other Google readers, we went to McDonald's next door bc it was still open. read more

Hands down my favorite meal I had while visiting Chicago. Great food, fun atmosphere, and good service!

We had our wedding Welcome Party here on Friday, July 11, 2019. First things first, Big Star was AMAZING - from start to finish. You never would have known they had people transition in and out as we planned our Welcome Party - which started last November - ish. Big Star does NOT reflect the ugly grind of the wedding industry, at all - we found this was sometimes difficult to avoid in the wedding planning world in Chicago. We were determined to return to the scene of where we met, Wrigley, and Big Star checked all the boxes. To preface our search, we did reach out near and far in the Chicago area to simply get an idea of prices. Big Star was the FAIREST, most budget friendly option for a Welcome Party that was for 55-ish people. Every other restaurant, bar, and/or venue that returned back with quotes were INSANELY expensive, and/or had sky high minimums we would have to meet - aka a second wedding. Big Star offered different options through both alcohol and food packages - all delicious. This helped us to find the perfect plan, to stay well within our budget. There were also a variety of options in terms of where we would have the Welcome Party - we settled on the Cantina on the second floor, which turned out perfect. Jenn is who we worked with during the final home stretch, and she was a rock star. She truly went above and beyond with the final touches - we dropped off flowers and a banner early - both were hung and put out for us, and she was in constant communication to ensure everything was planned, set up and went smoothly on the day of our Welcome Party. The weather was perfect - we were able to open up the ceiling to floor windows, overlooking Wrigley, sun light was pouring in, and they were gracious enough to allow us to arrive thirty minutes early to run our wedding rehearsal - another bonus. Most importantly, the space itself was beautiful. They put out our flowers, hung the banner we brought, tables had chips and salsa (thanks Jen!), and they even had a chalkboard with a custom welcome on it (they asked ahead of time what we wanted on it). Guests were greeted with margaritas, and apps were shortly put out, followed by dinner. The set-up was flawless, the flow of traffic was perfect, and they supplied a mic for the toasts. Guests RAVED about the food and drinks. Only constructive notes would be that they didn't put out the Big Star salad initially (one of our included sides), which was important as we had vegetarian guests. They put it out after I flagged Lauren down - she wasn't super friendly about it, but probably busy/flustered with the crowd. Also, after toasts, I realized I hadn't really eaten (who does when you are the "host/hostess?", so we went over to the buffet quickly to make a final plate - we were out of plates, again, Lauren seemed annoyed by the request, but made it happen. Last, they pretty much ushered us out as we approached the end of our event - they stopped serving guests, which was in our contract and fine, but there was no one upstairs - I get it, they wanted to clean up, but to compare, our post wedding brunch was at a similar venue, they didn't rush us out AT ALL - there wasn't an ending time - they simply cut off food/drinks - our bridal shower was the same - guests were never rushed out, the cut time cut off food and drinks. Regardless, guests left, and many of us stayed downstairs, paying for plenty of drinks - bonus for Big Star. Would we recommend Big Star? Absolutely. Were they the best choice for our Welcome Party? Yes! The most budget friendly? Yes? An authentic, charming choice, reflecting Chicago? Absolutely! Thank you Jenn, thank you Big Star for hosting a fun, delicious, affordable, charming Welcome Party. read more

So hey, we wandered over here when there wasn't a game going on at the Park, because we're generally kind of tired and world weary. Whoa. Wrigley, you've changed. Clark street looked far nicer around there, I must say. Ok, back to Big Star. It's a beautiful space, like, for certain. Beer options were good, too. As a result, we kind of ended up "in the zone", ordering a few perhaps unnecessary, extra beers. Foodwise, we ordered the hot chips app with guac. Hark! Follow not in my footsteps! They were wet chips. Who approved this? I'm not sure that anyone would want a wet chip. Wet chips are generally a result of unfortunate circumstances. The salad, which I've ordered at the other Big Star location, had a strange slightly sweet lime dressing, instead of the nice lime vinaigrette I was expecting. So, those items need work, Big Star. The crowd was fun and we were able to watch the Cubs in like Pittsburgh, or something, on the big screen, which was great, too. I just love those Cubs. read more

My wife and I were harassed when we tried to get a table to eat at this place. We were staying at the Zachary and the people here couldn't have been more rude. I will never give this place my patronage. read more

Wrigleyville is super lucky to have this restaurant. The atmosphere is full of energy and the views looking at the park on the second floor are amazing. The food was super tasty like the Wicker Park location. Reason for 3 stars is the margaritas are terrible and taste like packaged mixed. Will return for sure for the food but when it comes to margaritas I will be hitting up another local Mexican restaurant in the neighborhood. read more

Literally worst service I've ever had at the bar, got ignored the entire time I was here. You think after order shots of the bat you'd at least be asked if you want to order food. Tall blonde girl terrible attitude and terrible service. Literally the first time I've gone on here to post anything that's how bad it was.. read more

Fabulous space by Wrigley Field, good service, sub-par tacos because the meat was overcooked and dry, guacamole was fresh but had too much citrus . Best dish was the queso fundido. If all you want is a beer before or after a game, then this is fine, but I don't recommend the food. read more

These tacos are amazing!! Fun atmosphere. The staff is good for the amount of parties served but they could be a bit more attentive. The fish tacos are a 10/10. read more

I always order the chicken tacos. I went in to order carryout and ordered chicken tacos. The server didn't tell me that they just recently changed the recipe. So, when I got home, I realized they were different. I called the restaurant and the manager laughed when I asked if I could have a refund or something since I wasn't going to eat them. His advice was that I should have read the menu. Ooook, I've only been getting the chicken tacos for years and they've always been the same. One would think your servers would mention it, esp since it just changed 2-3 weeks ago. So $11 in the trash. The new chicken taco recipe is thumbs down. read more

Terrible experience with the manager and a lack luster waiter. Never going back there again. Food made me sick!

This is a awesome taco place with great service and amazing prices for the quality of food. If you want low commitment and delicious tacos, slide in here and pair taco de panza with an amazing whiskey shelf and you will never enjoy the spice of lunch more. read more

Love this local joint, especially not during the baseball season! Tacos are very good. I like the Pescado, Pastor, and Pollo. I especially like the Serrano hot sauce you need to order for an extra buck. Adds some nice spice and flavor to all the dishes. Easy to bring your dog in the summer! Works for me...enough said! read more

Worst place I've ever been. They have a wait with half the place empty. Don't waste your time or your money.

I make it to Big Star Wrigley almost every Wednesday night in the off season because I love the fish tacos!! It'll be tough during baseball season with all the Cubs fans and tourists and I'll surely miss having Tito or Ryan greet me at the door and knowing that I love their spicy margaritas!! A small price to pay for an awesome north side taco joint! read more

My friend was denied access to the bar by the bouncer and manager at the time on account of "her eyes." Keep in mind she is an Asian woman, and the bouncer could not provide any justifiable reason to not let her in other than repeatedly commenting on "her eyes." Overall, their attitude was borderline prejudice and highly offensive. Everyone she was with can attest to her level of sobriety and there should have been absolutely no reason for her to be kept from entering, nor did the bouncer provide any besides the remarks about her not being allowed to enter on account of "her eyes." I have read multiple reviews about the staff being rude and lacking customer service skills, but their treatment of my friend was exceptionally disrespectful. read more

Here's an odd policy for a large, loud bar with lots of flat-screen TVs (a bar that sits across from Wrigley Field): They don't show sports on TV unless it's a Cubs game. Even on non-game days, no NBA, no NHL, nothing. We asked, and that's what they told us. Drinks were fine, service was friendly, but we left after our first round. read more

Best tacos I've had in Chicago. They taste great and are filling -you don't need to order a ton.

Overpriced, weak drinks, and really small/boring menu. Feels like this place belongs in an airport.

Cute as hell. It's so pretty inside and the food is amazing. We got pretty much one of everything and my favorite was the pork belly. Do it do it do it. Only con is the service isn't the fastest but I like to just chill out so it works great! read more

Went to a Cubs game and stop in and had some great service and food. We left there very satisfied and we had ate at the bar and there was a slight delay on the food that we order and what they did was very professional , they comp us on the food that we order and offer their apology for the delay. It was very busy just prior to the game and they took the time to make sure we left satisfied. This place has earn my praise and will recommend them to anyone. I will return again to Big Star !!! read more

I came in with my son Tuesday afternoon to get a quick bite before the game. I asked the waitress if they could make him plain chicken tacos, but she mentioned that their chicken was already in the mole sauce which I understood. Then I asked if they could just make him a plain tortilla with cheese, lettuce and sour cream. Her response was "we can't accommodate that". I left in disbelief. Obviously, I won't be back, there are simply way to many options in this city who actually appreciate patrons. read more

I have always loved big star on damen. I did not mind fighting the crowds ( most of the time) to get my food. But, even when the crowds were bad, I could always rely on the good ole walk up window. I found myself in wrigleyville tonight craving some big star. I went to the walk up, ordered, waited about five minutes ( no one was in front of me and they took my order right away), ordered my uber and waited.... and waited.... waited as i watched to go bags being filled and then emptied and filled and emptied - as if no one knew what belonged in what bag. After about 10 minutes and pleading with my uber to wait I banged on the window (because no one was paying attention to me waiting.. I'm the only one waiting....) they told me I had to wait because they had to fill all of the grub hub orders first. Now dont get me wrong. I love grub hub. I use it all of the time. It just seems to me that if i am waiting in the freezing cold for some tacos maybe just maybe they would they would fill my order before at least 10 grub hub orders. How do i know they filled grub hub orders before mine? I asked the person working what was going on and she told me she had to get a manager. The " Manager" came to the window asked me what I wanted and when I told him he said well those orders came in first. I told him I couldnt wait anymore, and he said what do you want. I said my money back. He said fine, printed out the receipt, gave it to me and slammed the window in my face. Maybe I dont understand the point of a walk up window, but it seems to me that if i am standing outside in the cold with a rather large order, that order should be filled or at the very least someone should at least be pleasant with me. Sorry big star, this chicago girl is done with you. I think maybe your head got a lil too big. read more

Terrible service and sub-par food. Grossly underwhelmed. I suppose if you're looking for a random place to enjoy a few drinks at the end of the night, it will suffice. Other than that, look elsewhere. read more

I went here with my husband and two friends following a Cubs game on a Saturday evening and am absolutely appalled at the way we were treated. After being shown to a table upstairs, we proceeded to sit down. Our server dropped by to take our order and then informed us that someone else would be taking over our table. Our first round of drinks arrived, followed by some appetizers. We were enjoying the patio view of Wrigley and having a lively conversation. We had been drinking at the game but none of us was in any way rowdy or belligerent. 3 of the 4 of us were drinking margaritas - and a pitcher lasts quite awhile - and one of us was drinking wine. After sitting there for over an hour without any kind of service and an empty wine glass, my one friend attempted to get our server's attention. After acknowledging her (with a smile), he walked away so we asked another server if they could grab him for us. At that point, the manager stopped by our table with the bill and informed us that they would no longer serve us and that we were being asked to leave after we finished our current round of drinks. She was joined by a bouncer who then proceeded to stay at our table to escort us out. As four parents of young kids enjoying an extremely infrequent weekend day out, we were excited to hang at Big Star and enjoy some drinks and food before heading home. Our behavior in no way warranted such a disappointing end to the day. I recognize it was a busy Saturday evening after a Cubs game and I'm also sorry that our server somehow felt harassed, but our experience was inexcusable all around. I wonder how long this place will remain busy when they throw out patrons for requesting decent service. read more

Thank you for opening a Wrigleyville location! My friends and I have been going to this place for years and love that we can now conveniently go before Cubs games! Great food, great drinks, great service. Highly recommend. read more