From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

I thought all of the employees were really great--friendly, helpful, and professional. They…read moreexplained the additional services they offer, but it was easy to say "not today," and they weren't pushy at all. Ari, the assistant manager was super nice, introduced themselves, and made sure we felt heard! My only complaint is that the parking lot and oil change lanes are a bit difficult to navigate. It can be tricky to turn around or move from one lane to another, especially when one car finishes before another and the next customer needs to switch lanes to be seen.

I spent $75 on an oil change that went rather smooth, paid an extra $5 to exchange my tail light…read morebulbs since I had already had the new bulbs on me. The man changing them, ignored my request to shut the door automatically, and proceeded to slam my rear trunk shut, My car cpu starts showing error, trunk still open. I try to open it, doesn't open, I try again, it opens. Then proceeds to never close again! I speak to the 'manager' and he proceeds to say he didn't know it was automatic, and maybe it's not closing being of the 'rust', after he slammed it shut & broke the latch. I drive a Ford Flex, why slam the trunk? Surprise, A $478 fix to my rear trunk, and they provided no solutions nor help. A simple oil change that came out to $500+, will not be using their services at all anymore.

I had a great experience here! The guys were very knowledgeable and respectful, my oil change and…read moretransmission flush were finished in under 30 minutes. I will be returning and recommending to friends!

They asked me how long my car has taken diesel and who told me my car took diesel. They were very…read moreunhelpful and tried to put regular oil in my car and we had a repeated back and forth about it taking European oil for diesel engines. They were rude and just treated me as if I was a dumb blonde teenage female who's never taken their car to have any maintenance done whatsoever. I'm sticking to valvoline next time.

Love these guys. Also so friendly and efficient. They are also very honest aboit what needs to be…read morereplaced and what can hold off until next time. Great value!

I was looking for a new place to get my oil changed and I stopped by because it's on my way home…read moreand I needed one so bad. I always put off getting oil changes; I've had a lot of negative experiences when it comes to the men at these places talk down to me or assume I don't know anything about my own car. Anyway, there was no line when I pulled up. I got in right away, and the customer service was top notch from the second I turned my car off! I was asked what kind of oil I wanted and everything was very efficient and friendly. I ended up paying just under $90 for high mileage oil and a new air filter and that's a pretty good deal! Daryl was the kind gentleman who assisted me, and he also informed me about their top up services for air and fluids between changes and that Tuesday's at Ladies' Day. $5 off for women who come in. Overall very pleased and I will definitely be going back.

Great service! Quick and fast not pushy about things! Great kind and fast employees!read more

The staff was very courteous and helpful. They went above and beyond by readjusting the hub caps so…read morethat they were able to put air in my tires and even stayed past their closing time to do it . The manager, I think his name is Christian, was exceptional, making sure every detail was covered.

My 1st experience with them was fantastic!! I will be back!! I have fantastic customer service and…read moretreated me like a person not a dumb woman. Thanks to them I will be cool this summer! They also stand by there work! Thank you for being an honest repair shop! Sincerely, Your new customer!!

I wish I could give them 6 stars! I have been going to Northeast Automotive for about 7 or 8 years…read morenow and have always had great experiences. They are honest, fair, and don't push things on the customers. They have a family business feel and have even helped me out when I was in a pinch on the roadside! Thank you Paula, Cliff, Cody, Kevin, and everyone else whose names I don't know!

I went here before when it was Ray's. I didn't notice it was a different place until later. I was a…read morelittle sticker shocked when I got the bill as it was higher than i normally paid. There was a $10 off coupon when I checked in on Yelp. That was nice. The guys were great and very professional. They didn't try to up my purchase much. Anymore than normal. I was happy enough when the finished my 2016 car that I went home and brought the Corvette in to have that done as well. They took another ten off the bill for that car as well. I've gone back another time as they are efficient and courteous.

My vehicle was needing an oil change. Went into the service center and they really disappointed me…read morewith their service. There was a large man that serviced my car. Nothing wrong with that, but I have auto mirrors and he pushed mine in without even asking to fit through damaging the motor on my NEW CAR so now my mirror adjustment does not work, I had to get it fixed (fortunately under warranty, but made me waste gas and time)! Also they checked my air pressure, leaving two of the caps off. They said that it is not their responsibility if they fall off. I think they owe me new tire caps if you ask me. They don't fall off if you don't put them on in the first place. Finally they did not have sticker paper to print off a change interval. DO NOT GO HERE. OTHERS ON PLAINFIELD WILL SERVE YOU BETTER. Please respond to this and get me 2 new tire caps! I would greatly appreciate it.

My first experience at Leo and Ed's was as good as I could have hoped!…read more Rick was fantastic and made me feel like he has best interest in mind. Thanks

ive been a customer of Leo and Ed's for 20 yrs. Rick and the guys are the absolute best in the…read morebusiness. Great customer service and very professional.

Excellent service! Really kind and helpful with telling me everything they did! I dislike getting…read moreoil changes because of the time it takes but this was quick, I'll be back here again.

I'm a very happy customer. I pulled in on a whim to be greeted kindly by Robert. The service was…read moregreat and efficient. All the guys work well together, I'll be back.