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    Big Printers

    3.0 (2 reviews)
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    Services - Big Printers

    Copymaking services

    Printing

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    5 years ago

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    Jonathan K.

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    5 years ago

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (27 reviews)

    i had a FedEx issue that wasn't even related to their location and had spent hours with FedEx…read moretrying to get help, and as a last resort i call this FedEx Print and Ship center for help...Johnathon was KIND and Helpful and called FedEx for me to help resolve the issue...i am so grateful for service oriented businesses in a mechanical world...i will be a loyal customer here from now on...thank you

    I've used FedEx Office locations all over the country, and this Santa Monica Blvd. location is…read moreeasily one of the worst experiences I've had. At most locations, there's at least some level of common-sense customer service--especially if you're already spending money there. I travel a lot and rely on FedEx Office for printing labels, documents, and shipping materials. I'm a paying customer every time I walk in. Here, that didn't seem to matter at all. They had boxes sitting around that were clearly being discarded, and when I asked if I could use one (something other locations have allowed), I was flat-out told no. The manager, Cesar, even said they "just recycle them" and don't give any boxes out--period. No flexibility, no willingness to help, nothing. Instead, they tried to push me into buying an express box. Mind you, I had already purchased tape and was actively using their services. It's not about trying to get something for free--it's about basic customer consideration. When a business would rather throw something away than help a paying customer, that tells you everything you need to know. This is a prime example of profits over people and customer service. Needless to say, I'll be taking my business elsewhere--somewhere that actually values customers and understands that small gestures go a long way. If you're looking for a warm or helpful experience, don't expect it here.

    Big Printers - copyshops - Updated May 2026

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