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    Big O Tires

    3.7 (6 reviews)

    Services - Big O Tires

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

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    Honest-1 Auto Care

    Honest-1 Auto Care

    (64 reviews)

    I have been here several times. They have failed a couple of times, and the prices and add-ons are…read moreoutrageous. I have spent over $15K here in the last 2 years. I am not going back there again. While I like the guys there, they gouge my wallet big time. I went in for a noise in the front end. I needed wiper blades and wanted them to check why my turbo gauge was not working, the mirror and rear defrosters were not working well, and my intermittent wipers did not work "intermittently". I also had a TPMS sensor failure on the left rear, which I knew about but never mentioned until they called and told me. I already knew, so no need for a replacement, as I plan to get new tires in the summer with new sensors. So for each one of those things, they wanted a $160 diagnosis fee at the end. 5 diagnostic fees totaling over $ 700. WHAT?! After my surprise and anger, they cut the diagnosis fees to 1/2 hour each and removed the TPMS sensor one. Woot Woot! I ended up with a total or $330 in diagnosis fees. Still too much as I knew about all of these things and they needed NO diagnosis, except maybe the wipers and Turbo Gauge. However, the gauge was working and evidenced by them starting the truck and revving it up. Must have been the -21 degrees that caused it that day. But $80 for that. The wiper intermittency was a setting on the dash for a rain sensor. I must have changed it at some point not knowing. $80? Brake inspections and front suspension inspections are usually free. I used to manage and work at Firestone and Tires Plus auto centers. Another $80? The used a Thermal camera to check defrosters. Mirrors were working and rear was 1/2 working. Cold weather again? No quotes or repairs, just $80 again. I guess they actually did something here. OK. I had told them the noise (humming) was likely a Caliper sticking. It was. They said both were sticking. Not likely, but possible. They were not very old. You should always do brakes and other things in the front end in pairs. They could have just said that, and I would have agreed. Brake jobs in my experience were about $500 per axel, which did not include calipers. I am sure more like $600 now. Calipers will add about $300 for the pair. Yeah, I am thinking $800. Nope $1300! They also did a brake fluid exchange instead of just bleeding the new calipers and adding a few ounces of fluid. $215.00, which is already part of the 1300. This normally would mean exchanging all fluid in all lines and all calipers, including the master cylinder. NOPE. rears were not touched. So I am guessing a manual bleed and an ounce or 2 of fluid. Not very happy VIP customer here. I would have paid $1100 for all this, but Not $1724..56! So, in my mind, it should have been about $1000 for the brake job in total, $30 for Wiper Blades (they charged me $47 - OK I guess), and maybe a total 0f $80 for inspections/diagnosis. Maybe $100. Labor of $857, Parts of $758, plus a $38.20 Shop Supplies fee (kind of a standard, but $38 - really, guys?) - add taxes and you get the $1724. This is about a 4-hour job in my mind. been around this stuff all my life. $210/hour labor? I know the parts were under $400, their cost as well. Likely $300. I did approve a $1300 quote over the phone. WOW. 1724? Be careful guys. Very pricy here and Honest should not be in their name.

    The WiFi was down trying to check out which is ok. But I'm at the register and they are still going…read morethrough my engine and telling me how "oh just making sure we don't need to do anything else today." Not a chance I wasn't letting them do anything anyways. I asked before my oil change how much it would be he told me $75 before the $10 off so it would be $65 then I go in to pay and he charged me $85. I asked him what the hell was that? And he made up some bullshit at the desk so I got stuck paying $85 for a f*cking oil change.... Literally go anywhere else if that's all you need. Don't recommend at all.

    Big O Tires - tires - Updated May 2026

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