If you think you can get service (tire air check) when you need it, think again. The Columbia…read moreHeights store said they were short staffed, so go to the Plymouth store. I drove 40 minutes through a snow storm only to learn they stopped doing air checks 5 minutes ago and refused to assist. The company has clearly gone downhill. I will not buy tires from them again.

Treated me horribly. I just wanted help changing my tire. They made me change it myself in the…read morefreezing cold. And Just watched me from the inside. Should never treat someone or something like that.

I took my vehicle to TGK for a second opinion about a major problem that had been discovered by…read moreanother shop. TGK came through with flying colors. They diagnosed the serious problem and even text me a picture of it. They referred me to an automotive repair center that would be able to handle the problem!

Asked for them to install new spring in front of my already lifted Excursion, But I guess they do…read morenot work on lifted 4x4's anymore, told me they stopped doing that a few years ago. They advertise or claim they do this kind of work and having experience working on 4x4's???

Sipes is an absolute gem in our town. They treat you like family, and do a great job at a fair…read moreprice.. I just had my car in for them to look at it and I am so pleased with everything they did. As always, their customer service is stellar and they went above and beyond. I highly, highly recommend them!

Two years ago I wrote a five star review, and I'd like to write another five star review now. The…read morefamily owned business are truly customer oriented. Greg helped me find the replacement tire online when he found out my tires have discontinued, and I would have to replace all four tires on my all wheel drive when I got only one flat tire. A big cost saving was achieved through the diligence and care from a small business owner. I felt very lucky and grateful. Thank you!!

I had a very leaky tire come up and although they were closing within an hour of me showing up,…read morethey were quick to help me get things taken care of as soon as possible! The store was clean and the customer service was great.

Scheduled an appt and they told me they were running behind and would be 2 hours for my car to be…read moredone ( for a tire rotation). I wasn't happy, but I realize things happen. I went to get my car after 2 hours and they had not even started the car yet! No apology. and what's this about not filling air in your tires anymore? Bought 3 sets of tires from them and no longer are doing this courtesy? Terrible customer service. It never used to be this way.

Stopped in with a flat. They had me back on the road quickly and their rates where more than…read morereasonable.

Easy service, great customer service, highly recommend for all tire needs and more! I pulled up…read morewithout an appointment and was accommodated with toddlers in the car! Couldn't have been more convenient

Really wish that I could give them a zero because this is the type of stuff that happens in…read moreneighborhoods that are disparaging and also are rooted with marginalized people. A lot of people in line today were probably here because you know just issues with the tire and it be below the weather and I've literally watched 15 people come and go and we've been waiting in line since 9 o'clock.. Finally they open at 10:18, as the person and I are talking to the guy who opens he casually says if you don't like that, I opened late I can open the garage door and you all can leave. Then, he says are you the one who's been calling and leaving a message?? Like to say if you did You can leave. This is ridiculous. Really hurt my feelings one because, I just didn't feel good spending my money and being mistreated but I did not have a spare and anyone who could put the tire on. As a women I didn't feel good. made me feel unsafe and then his conversation in an area will where is mostly predominantly black and Latino and being a white business owner just felt like. Should spend my money but I also could not move my car with out a new tire: I am not ever in my life coming here again. ever

I have been here several times. They have failed a couple of times, and the prices and add-ons are…read moreoutrageous. I have spent over $15K here in the last 2 years. I am not going back there again. While I like the guys there, they gouge my wallet big time. I went in for a noise in the front end. I needed wiper blades and wanted them to check why my turbo gauge was not working, the mirror and rear defrosters were not working well, and my intermittent wipers did not work "intermittently". I also had a TPMS sensor failure on the left rear, which I knew about but never mentioned until they called and told me. I already knew, so no need for a replacement, as I plan to get new tires in the summer with new sensors. So for each one of those things, they wanted a $160 diagnosis fee at the end. 5 diagnostic fees totaling over $ 700. WHAT?! After my surprise and anger, they cut the diagnosis fees to 1/2 hour each and removed the TPMS sensor one. Woot Woot! I ended up with a total or $330 in diagnosis fees. Still too much as I knew about all of these things and they needed NO diagnosis, except maybe the wipers and Turbo Gauge. However, the gauge was working and evidenced by them starting the truck and revving it up. Must have been the -21 degrees that caused it that day. But $80 for that. The wiper intermittency was a setting on the dash for a rain sensor. I must have changed it at some point not knowing. $80? Brake inspections and front suspension inspections are usually free. I used to manage and work at Firestone and Tires Plus auto centers. Another $80? The used a Thermal camera to check defrosters. Mirrors were working and rear was 1/2 working. Cold weather again? No quotes or repairs, just $80 again. I guess they actually did something here. OK. I had told them the noise (humming) was likely a Caliper sticking. It was. They said both were sticking. Not likely, but possible. They were not very old. You should always do brakes and other things in the front end in pairs. They could have just said that, and I would have agreed. Brake jobs in my experience were about $500 per axel, which did not include calipers. I am sure more like $600 now. Calipers will add about $300 for the pair. Yeah, I am thinking $800. Nope $1300! They also did a brake fluid exchange instead of just bleeding the new calipers and adding a few ounces of fluid. $215.00, which is already part of the 1300. This normally would mean exchanging all fluid in all lines and all calipers, including the master cylinder. NOPE. rears were not touched. So I am guessing a manual bleed and an ounce or 2 of fluid. Not very happy VIP customer here. I would have paid $1100 for all this, but Not $1724..56! So, in my mind, it should have been about $1000 for the brake job in total, $30 for Wiper Blades (they charged me $47 - OK I guess), and maybe a total 0f $80 for inspections/diagnosis. Maybe $100. Labor of $857, Parts of $758, plus a $38.20 Shop Supplies fee (kind of a standard, but $38 - really, guys?) - add taxes and you get the $1724. This is about a 4-hour job in my mind. been around this stuff all my life. $210/hour labor? I know the parts were under $400, their cost as well. Likely $300. I did approve a $1300 quote over the phone. WOW. 1724? Be careful guys. Very pricy here and Honest should not be in their name.

The WiFi was down trying to check out which is ok. But I'm at the register and they are still going…read morethrough my engine and telling me how "oh just making sure we don't need to do anything else today." Not a chance I wasn't letting them do anything anyways. I asked before my oil change how much it would be he told me $75 before the $10 off so it would be $65 then I go in to pay and he charged me $85. I asked him what the hell was that? And he made up some bullshit at the desk so I got stuck paying $85 for a f*cking oil change.... Literally go anywhere else if that's all you need. Don't recommend at all.

Had a wiper and tire emergency, happened to be by the Lakeville North GVT store and the guys got me…read moreright in, fixed everything and back on the road. Had never been here for anything before but will definitely be back. 5 Star Service all around...THANK YOU!

The team at GVT is fantastic. Very knowledgable. Affordable prices and quality repair.read more