This is the best tire store I have ever used! Always top off my tires quickly when I go there with…read moreno appointment, and they rotate tires for free (even though my tires are OEM and not purchased from Schwab). Prices for new tires have always been low too. Staff are courteous and provide clear explanations too - no upselling.

Took my vehicle in to get suspension checked. Took 3 days to get an answer and quote to repair…read more Took another 5 days to complete the work, only to have one of the shocks fall off when I was driving the vehicle home (less than 10 miles) Had vehicle towed back to them and took another day to figure out what they did incorrectly. Have now been without my vehicle for 5 days as they have still not completed the service and have made countless excuses why they don't have part or they just forgot to put the vehicle on the daily repair board. Maybe it's a lack of competence or they just don't care. Not sure but don't recommend this place.

The employees at the Castle Rock location are AMAZING!!! Im from Michigan and driving here for 2…read moredays added tire wear. They REALLY helped me in a time of need and I will forever be grateful to Mack and the other employees! THANK YOU seems like its not enough!

Absolutely don't go here!!!! Managed by someone who clearly does not care about the customer. I…read morecame by earlier in the day to get a tire looked at and they said they could fix it so went and got a ride and dropped it off to get it fixed and then they said they could not fix the tire. Wasted half my day and they just acted like I was the idiot for wanting to get my tire fixed. I have been a customer for over 6 years buying tires for three different vehicles!!! Not anymore I will go somewhere else to not be treated like that!!!!!! Don't go here if you want to be treated with respect!!!!!

I have been a customer of Big O Tires in Castle Rock, Colorado for more than twenty years and they…read morehave always provided me and my family with excellent customer service. I always recommend the Big O Tires location in Castle Rock to my family members and friends because of their consistency in providing their customers with outstanding customer service. A very satisfied patron, Van Quiett Castle Rock, CO

I wanted to express my appreciation for this Big O location. Anytime that I need the tires or the…read morebattery checked, which I purchased through them. Any visit I've had (we have been long-term customers because of their level of service and value) - I walk in the door, they take the information, take my car and when it's finished I check out and have always had a pleasant experience. Today I worked with Shawn Weber and I have had years of experience with Mike assisting me. Again, all of these visits to the store have gone quick and pleasant and professional. Today's services were battery and tires. A discount promotion was applied. I would have forgotten there was this (warranty/promotion I don't remember the name of the warranty/coverage) so I appreciated that they applied the discount without my needing to remind them. Always happy with them.

I was very pleased with the quick and prompt service in fixing my tire that had a screw embedded…read more Walked in and Tim the Manager at the Service desk was able to get my car attended to 15 minutes before they were going to lunch. Kudos to the team at this location. Much appreciated!!

Horrible experience! Horrible customer experience via the manager Tim. My young daughter's car was…read morerunning hot, so we took it into Tim at Goodyear/Nebraska land Tire/Colorado land Tire . They said it was the thermostat which we had suspected, paid them to replace it and they sent us on our way. The day after we had gotten the car back, it overheated on my daughter. We took it back and they said that it must've been a faulty thermostat and said they replaced it again and sent us on our way the second time. Again, it overheated. Took the vehicle into another shop and they confirmed a bad thermostat after we had already paid to have it replaced by Tim and gave him the vehicle 3 times to fix it. Tim then proceeded to tell us it wasn't the thermostat after all, we needed the water pump replaced. This is a newer Ford Explorer, not hard to diagnose, yet they somehow missed the "correct" diagnosis the few times. Bad mouthed the other shop. Tim also needs to understand that customers in his shop can overhear him cussing and badmouthing customers when he is on the phone. Will be contacting Better Business Bureau, but hoping to save others from this frustration and loss of money.

I love this shop! Honest, fair pricing and friendly. Had my Jeep diagnosed in June 2019 by Family…read moreTire Auto Pros in Parker (why?). The mechanic at Family Tire Auto Pros listened with his stethoscope and told me the grinding, clinking sound was my transfer case. Scheduled my service at the end of June so they had enough time to order the transfer case. I was told it would take 4 days to install. Repeatedly called after the fourth day to check on the status, the repair still had NOT been started, But 'he' was getting around to it that afternoon. The next morning, I called to check on the Jeep and was told they ordered the wrong transfer case. It was going to be another week before the part came in, and it was going to cost MORE! Jeep sat in the Family Tire Auto Pros parking lot for a week. Finally, they put in the correct transfer case, maybe. They called me and said it was done. When I arrived, they drove the Jeep to the front of the shop. I could still hear the loud grinding, clicking sounds. It was not fixed!!! He was going to let me go home $1700 later without it being fixed. I was distraught. Immediately called 1 Stop Auto in Castle Rock and Skyler said it sounded more like the drive shafts than the transfer case. Drove my Jeep to Castle Rock with the ORIGINAL transfer case in tow. Skyler, at 1 Stop Auto spun a wheel on the transfer case (showed me how easy it was) and said, this was not the problem. My ORIGINAL transfer case was just fine. It was in fact my front and rear drive shafts that were causing the grinding and clinking sound. Had to take my Jeep back to Family Tire Auto Pros (ugh) to reinstall the ORINGINAL transfer case. Of course, then took another day for the re-install. On top of it all, I am still paying interest charges ($600+) on a refund that was issued. DO NOT USE Family Tire Auto Pros! It took 1 STOP Auto less than 3 days to custom order, cut and install my new drive shaft. Take your vehicle to 1 STOP Auto where they actually know what they are doing, a shop that can communicate and values their customers.

Very unhappy with the communication, service and product. It took them four months to put an engine…read morein my truck when they went to put my engine in their engine did not work. They wanted to charge me an extra $2600 for another engine they did work without acknowledging to let me know that these would be extra charges, communication was very poor the day I had got my truck back found hoses to not be connected. Battery was not mounted check engine light came on in this with 55 miles.

After a frustrating experience elsewhere, Service Street in Castle Rock provided exactly what we…read moreneeded--fast, thorough, and professional service. Our Jeep Gladiator had a cracked oil reserve, a serious issue that required immediate attention. Unlike the previous shop that wasted our time and sent us away twice, Service Street got us in the same day, performed a comprehensive inspection, and had the truck fully repaired and back on the road in under six hours. What stood out was their expertise and transparency. The team not only walked us through the repairs but also mentioned that, despite only being open for a year, they've already seen over 30 Jeep Gladiators come in with the exact same issue. Given how common this problem appears to be, it raises serious questions about whether Jeep should be addressing this as a recall issue. Beyond the immediate fix, Service Street stands behind their work with a 3-year, 30,000-mile warranty, giving us long-term peace of mind. While we didn't expect to switch service providers, the lack of professionalism at our previous shop forced our hand--and we're glad it did. For anyone with a Jeep Gladiator--or any vehicle--looking for reliable, knowledgeable service, we highly recommend Service Street. They've earned our trust, and they'll be our go-to from now on.

Over priced shop! $115 for an oil change on a car! was in a hurry so I guess the extra $45 is my…read morefault for not scheduling at Colorauto.

Best Firestone I've been to in years. Anthony was kind respectful and made sure I got what I needed…read moredone and down correctly. Will be back again

Called to get a price on new spark plugs and coils. They quoted $800 and called back three minutes…read morelater and said, oh, I am sorry I did not realize that this vehicle was a V8 so it will be $1200. 8 hours later I had to call and ask if my truck was done. He said, well one of the spark plugs was cracked so we have to get a new one. picked up the truck and less then a day later the check engine light comes back on. Brought it back in and they said well "we figured it might be the coil packs." WHAT you are telling me for $1200 you replaced the spark plus and NOT the coil packs...interesting. Said, well can hook it up to the reader on Monday and see what the problem is...the problem was that the spark plugs needed changed along with the coil packs. Will NEVER recommend and will NEVER go back. Lack of customer service and experience. If you don't know how to fix a vehicle you should just say so!

Todd is who I spoke to at Sedalia tire and automotive, he was fantastic. My issue wasn't huge. I…read morehad a tire pressure sensor that wasn't functioning on my gladiator, due to a tire rotation between my spare and my right front tire that was done at the Jeep dealership at an inflated price. I was kind of sketched out by the local Jeep Dealership because of some other shenanigans. When I called Todd and told him about my situation, he said the easiest thing would be to just dismount both of the tires and take the pressure sensor off of the working tire and put it on the spare tire made right front tire. I do have some abnormal rims, they are the Icon Rebound Pros. They have a street legal bead-lock system that is pretty new to the market, but he had no issue dealing with that. He had me drop it off around noon the next day the work was done quick and the price was very reasonable. I look forward to taking all my cars back to this shop for the duration of my time living here.

Great work at a fair price in addition to being friendly and reliable. Can't beat that!read more

Wow, start to finish this is an amazing shop. They treated me better than the dealership (who…read morecharges three times more)!!! I watched them properly torque my lug nuts and test drive figure eights, then lug nuts check again. They asked. If I wanted text updates. I said yes. They texted in the shop, almost done, when the headlights were redone. Then when it went for tires I knew everything that was going on. I super highly recommend and appreciate this place!!!

I have never dealt with a customer service/technical support person as I did today, performed by…read moreDillion, while having the oil changed. The car is a VW 2023 and the dealer quoted over $120 and the Jiffy Lube told me that since it is a VW, I can only use their very best synthetic oil and would be approximately $140. Went to Walmart auto the following day and was helped by a gentleman named "Buster" I may be wrong about the name. Dark haired fellow and got me scheduled for an appointment and explained clearly and completely that I could use Walmart's synthetic and would be $58. The young man "Dillion" was the tech with the oil change. Big, bright and friendly smile and I was immediately put to ease with Dillion's obvious knowledge and expertise. He was simply Great!! From greeting me, to the service and through the payment step. Awesome and seamless, bravo to you Dillion and you are doing an excellent job!!!!!

Overall, this is a solid Sam's Club location, and we've really enjoyed having a membership. We do…read moremost of our shopping here for our family and usually have a great experience. The only downside is that they occasionally don't have some of our family's staple items in stock, which can be frustrating. We've also had repeated interactions with one employee in the apparel section who is pretty abrupt about customers looking through the display tables for different sizes. It definitely takes away from the shopping experience. Other than those two things, the store is clean, well-stocked most of the time, and the staff is generally friendly. We still enjoy shopping here and feel our membership has been well worth it for our family.

I like this Sam's Club compared to other ones that I have been to…read more I went on a weekend and it was not very busy at all. Pretty clean. The layout was more similar to a Costco than other Sam's Clubs I have been to. I am a big fan of the Sam's club scan and go option, it saves me so much time. They have gas at this location.