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    Big O Mechanical

    5.0 (2 reviews)
    Open 8:00 am - 4:30 pm

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    Services - Big O Mechanical

    Building energy audit

    HVAC installation or replacement

    HVAC system repair

    1 More Service

    HVAC system maintenance

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    4 months ago

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    7 months ago

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    Art of Comfort - Our new Logo and name, Art of Comfort!

    Art of Comfort

    (298 reviews)

    I had a somewhat difficult project--installing a dual-zone HVAC system in a house that wasn't…read moreexactly designed for it. From the start, the owner took the time to walk through multiple options with me, explaining the pros and cons of each. He was thorough, patient, and ultimately came up with a smart approach that worked well for the layout of the house. The installation crew was excellent. They were professional, friendly, and clearly very knowledgeable about what they were doing. They also took care to keep things tidy and picked up after themselves each day, which I really appreciated. On top of that, the pricing was competitive compared to other quotes I received. Overall, a great experience and I'm very happy with the results. I'd definitely recommend them to anyone looking for HVAC work.

    December 2025 our furnace stopped working. I found Art of Comfort on Yelp and called for a…read morediagnostic appt. I went through the automated system by phone and an appt was scheduled the coming Monday - fast. I don't like automated systems and this system was unlike the others for cable, healthcare, etc., this one actually WORKED on every single thing the first time! I usually have negative sentiment towards a company after using their poorly designed automated system, not this one - I had positive sentiment. I got the text confirmation immediately. In the coming days I received the expected and timely reminder, and "heads-up on the way." David showed up in the arrival time window professionally and wore booties over his boots inside our house. David assessed the error code, confirmed the issue, focused on safety and then gave me the bad news. First, it was going to be expensive - an induction motor replacement. Second, though it was going to be expensive, he didn't recommend I hire him. He thought I'd get better (faster, more efficient, happy) service for my brand of furnace by working with an authorized factory service company, given that it was this particular manufacturer. Apparently, if he called in for part availability, it's a job he certainly can do, that's not the issue, the company would be slow to respond to him because he's not an authorized service company for my brand - YET. He is for another brand, just not mine - YET. This would add friction to the process, to the point of not accepting as credible the assessment (we had a code, mind you) of an experienced HVAC pro. He didn't want me to go through this. It wouldn't make me happy and it's possible it would just delay - without heat in winter - the inevitable of having to go the authorized service route in the end anyway. I will say that using Yelp I found an authorized company I liked. (I called two companies, the first one was in town and a mile away and I was not impressed. The next was a couple cities over and I used them.) I was not charged for the diagnosis. THIS IS LONG TERM THINKING AND TRUE, OLD-SCHOOL CUSTOMER SERVICE! I not only recommend Art of Comfort though I did not have more than the diagnostic piece done, I have saved their number for the future and will share it with friends and neighbors. Our house has two separate furnace / AC systems. I had them installed new in 2006. Something is bound to go wrong after 19 years and I have David and Art of Comfort on speed dial. Thank you David!

    Galaxy Heating & Air Conditioning

    Galaxy Heating & Air Conditioning

    (984 reviews)

    My wife and I recently hired Galaxy to replace our aging gas furnace and AC with a new 4-ton…read moreMitsubishi heat pump system, and the entire experience was fantastic from start to finish. During the estimate phase, Constantine was a breath of fresh air. Instead of pushing generic upsells, he actually "downsold" us by engineering exactly what we needed to work seamlessly with our home's downflow ducting. He was honest, straightforward, and clearly explained the system without any high-pressure sales tactics. For the installation, Mike and Diego were our crew. They arrived a little past the initial 9am window on the first day, but they worked incredibly hard and got the entire complex job done right on schedule. At the start of Day 1, I handed them a simple "homeowner's QA" list of things I wanted to check with them at the end. They were super nice, listened, and gladly accommodated every single request. The workmanship is top-notch. They perfectly sealed the exterior wall where the lineset exits, helped me get the Kumo Cloud Wi-Fi connected to my phone, and hauled away all the old debris, leaving the site spotless. As a testament to their technical skill, when I asked about the refrigerant line vacuum test, they had pulled it down to 350 microns--which is a great number and proves they don't cut corners! Pics attached of the final setup. If you want an HVAC company that is honest in the office and expert in the field, we highly recommend the Galaxy team!

    fair honest and respectful. They're not here to upsell you. They're here to improve your quality of…read morelife through heating ventilation and air-conditioning. They came out to fix my air-conditioning, which went out in the recent heat wave. It was a simple repair so they said no charge. This type of customer service is unheard of today's economy. I could think of at least one other service that would have tried to sell me a brand new system.

    Big O Mechanical - hvac - Updated May 2026

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