Cancel

    Open app

    Search

    Big Lots

    1.7 (3 reviews)
    Closed • 9:00 am - 9:00 pm

    Big Lots Photos

    You might also consider

    Recommended Reviews - Big Lots

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    6 years ago

    Helpful 10
    Thanks 0
    Love this 6
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Big Lots

    You might also consider

    Verify this business for free

    People searched for Department Stores 283 times last month within 15 miles of this business.

    Verify this business

    Walmart Supercenter

    Walmart Supercenter

    2.6(35 reviews)
    1.7 mi
    •$

    At one point in time I did not appreciate this Walmart but that was a long time ago and now I…read morereally love this Walmart. My family and I go to this Walmart frequently and we love it very much. I appreciate the low prices and the wonderful employees who work at this Walmart. One time I was actually waiting in the car for my family to return from shopping in Walmart. I had to use the restroom and I ran into Walmart to use the restroom. I came running inside the store and I saw an associate and said that I had to use the restroom and all that he said was that they were over to the left. I'll never forget how kind and understanding that Walmart team member was. Thank you all those wonderful team members who work at this Walmart. You each make the world a better place.

    Today, September 16, 2026, at approximately 5:30 p.m., my daughter and I had an extremely…read moreupsetting, humiliating, and unacceptable experience with an employee at the Walmart located at 2700 Clearlake Rd, Cocoa, FL 32922. My daughter and I use reusable cloth bags to carry our purchases while shopping and then take them to the register to have everything scanned and paid for. We have never attempted to conceal merchandise or leave the store without paying. However, an employee approached us and began confronting us in an aggressive and disrespectful manner. She demanded that we remove everything from our bags because, according to her, we had not paid for any of the items. I explained to her and showed her that the items in our bags had been scanned and paid for. Despite this, she continued to accuse us and even made my daughter pay again for items that had already been paid for. What was most disturbing was the way she spoke to us. The employee made comments clearly implying that we were thieves and stated that people like her were there so that "people like us" would not steal anything. This was deeply offensive, humiliating, and completely unjustified. I do not know the employee's name because we had never seen her at this Walmart before and she appeared to be a new employee. However, that should not prevent Walmart from identifying her. The store can determine which employees were working at approximately 5:30 p.m. and can review the security footage from the incident. My daughter and I have been regular customers at this Walmart for approximately five years. We know several employees and have interacted with Walmart staff regularly throughout those years. We have never had an incident involving theft or inappropriate behavior. Other employees who know us can confirm that we are regular customers and that we have never stolen anything from this store. The situation became so uncomfortable and humiliating that we ultimately had to leave the store and abandon our purchases. Some of the items in those bags were things my daughter needed, as she has epilepsy and requires certain products and supplies. I understand that Walmart has the right to protect its merchandise and prevent theft. I have no problem with an employee verifying purchases when there is a legitimate concern. What I do have a serious problem with is the way this employee handled the situation, the unfounded accusation, the humiliating comments, and the fact that my daughter was made to pay for items that had already been paid for. There is a significant difference between following store security procedures and treating a customer and her daughter as criminals without evidence. I am requesting that Walmart take this complaint seriously, identify the employee involved, review the security footage from approximately 5:30 p.m. on September 16, 2026, and investigate exactly what occurred. I would also like this complaint to be formally documented and escalated to the appropriate management team. I expect Walmart to address the conduct of the employee involved and explain what steps will be taken to prevent another customer from being treated this way. After approximately five years of shopping at this location without any problems, this was the first time my daughter and I have ever experienced treatment like this at Walmart. Being treated as though we were criminals, being accused of stealing, and being humiliated in front of other people is not acceptable customer service under any circumstances. I expect a serious response to this complaint.

    Photos
    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter - Ants everywhere pouring out of couch

    See all

    Ants everywhere pouring out of couch

    Marshalls

    Marshalls

    3.6(12 reviews)
    13.7 mi
    •$$

    I came to Marshall's in search for a beaded shoulder bag. There was a good selection scattered in…read morethe regular and clearance section. I did find one I liked in the clearance aisle so that was a great bargain. The sales associate was super sweet and assisted with helping me with my digital card on the app as I did not have it on me in person. I did browse the workout section, again a good variety but just wasn't what I came for today. Ofcourse, I needed at the front before check out grabbing a soda and snack. The line moved pretty quickly. A successful visit!

    The store itself is wonderful. Unfortunately my last 3 visits checking out have been so…read morefrustrating. I truly understand when they are busy and it takes awhile to check out. However 3 times in the last 2 weeks I wait on line with one register open and one to two other associates walking back and forth and not helping. Each time after the line grew to the end of the aisle and everyone waits eventually a lady frI'm the floor shows up opens a register and helps get the line under control. It is completely not fair to her to stop what she is doing to come help these other associates who have zero sense of urgency to help minimize the wait time. Today the associate who finally waited on me after the other associate came off the floor to help didn't even say hello to me. was returning something and she didn't ask if anything thing was wrong with the item. The daytime she spoke to me was when she said what card the refund was going to. Them I asked her if I could put my return toward the item I was purchasing and she got aggravated and started that process. During that time she said hello to customer who was passing who she must have known and asked her how she was doing in a completely different tone then she used with me. She printed my receipt then put it down in front of me instead of handing it to me. She didn't say anything to me. Even know they are making everyone wait each time I've been in there this is the first time I was treated so rudely. It's a shame that the check out line is ruining the good experience in the store prior to to leaving.

    Photos
    Marshalls - Super cute ornaments I bought at Marshalls! only $7.99 for a set of 6!

    Super cute ornaments I bought at Marshalls! only $7.99 for a set of 6!

    Marshalls - Road signs for plaza

    Road signs for plaza

    Marshalls

    See all

    Big Lots - deptstores - Updated September 2026

    Loading...
    Loading...
    Loading...