At one point in time I did not appreciate this Walmart but that was a long time ago and now I really love this Walmart. My family and I go to this Walmart frequently and we love it very much. I appreciate the low prices and the wonderful employees who work at this Walmart. One time I was actually waiting in the car for my family to return from shopping in Walmart. I had to use the restroom and I ran into Walmart to use the restroom. I came running inside the store and I saw an associate and said that I had to use the restroom and all that he said was that they were over to the left. I'll never forget how kind and understanding that Walmart team member was. Thank you all those wonderful team members who work at this Walmart. You each make the world a better place. read more

Today, September 16, 2026, at approximately 5:30 p.m., my daughter and I had an extremely upsetting, humiliating, and unacceptable experience with an employee at the Walmart located at 2700 Clearlake Rd, Cocoa, FL 32922. My daughter and I use reusable cloth bags to carry our purchases while shopping and then take them to the register to have everything scanned and paid for. We have never attempted to conceal merchandise or leave the store without paying. However, an employee approached us and began confronting us in an aggressive and disrespectful manner. She demanded that we remove everything from our bags because, according to her, we had not paid for any of the items. I explained to her and showed her that the items in our bags had been scanned and paid for. Despite this, she continued to accuse us and even made my daughter pay again for items that had already been paid for. What was most disturbing was the way she spoke to us. The employee made comments clearly implying that we were thieves and stated that people like her were there so that "people like us" would not steal anything. This was deeply offensive, humiliating, and completely unjustified. I do not know the employee's name because we had never seen her at this Walmart before and she appeared to be a new employee. However, that should not prevent Walmart from identifying her. The store can determine which employees were working at approximately 5:30 p.m. and can review the security footage from the incident. My daughter and I have been regular customers at this Walmart for approximately five years. We know several employees and have interacted with Walmart staff regularly throughout those years. We have never had an incident involving theft or inappropriate behavior. Other employees who know us can confirm that we are regular customers and that we have never stolen anything from this store. The situation became so uncomfortable and humiliating that we ultimately had to leave the store and abandon our purchases. Some of the items in those bags were things my daughter needed, as she has epilepsy and requires certain products and supplies. I understand that Walmart has the right to protect its merchandise and prevent theft. I have no problem with an employee verifying purchases when there is a legitimate concern. What I do have a serious problem with is the way this employee handled the situation, the unfounded accusation, the humiliating comments, and the fact that my daughter was made to pay for items that had already been paid for. There is a significant difference between following store security procedures and treating a customer and her daughter as criminals without evidence. I am requesting that Walmart take this complaint seriously, identify the employee involved, review the security footage from approximately 5:30 p.m. on September 16, 2026, and investigate exactly what occurred. I would also like this complaint to be formally documented and escalated to the appropriate management team. I expect Walmart to address the conduct of the employee involved and explain what steps will be taken to prevent another customer from being treated this way. After approximately five years of shopping at this location without any problems, this was the first time my daughter and I have ever experienced treatment like this at Walmart. Being treated as though we were criminals, being accused of stealing, and being humiliated in front of other people is not acceptable customer service under any circumstances. I expect a serious response to this complaint. read more

Super busy but very well maintained location. Stopped in for Sea Foam gas treatment for our RV. Our checkout person Nathen was less that enthusiastic however friendly. read more

Bottom Line: It's Walmart..... ........but as Walmart's go, this one is a pleasure to shop. The parking lot is newish and clean. The aisles are wider than other Walmart's. The racks and shelves were well stocked. Employees were pleasant. Store is clean. Bottom Line: it's a Walmart, but it's one that I will go out of my way to shop!! Also, the employees in the Optical were FABULOUS!!!!! read more

I had an absolutely amazing experience with the store manager Kevin. My best friend and I were in the walmart today before our beach trip and unfortunately two different male workers made inappropriate comments to us. We did not take this lightly, especially as my best friend is a minor. We immediately went to customer service and Kevin made us feel heard and supported and quickly addressed our issue. He was professional and showed zero tolerance for said actions. If you ever encounter Kevin, know you are in good hands! read more

I called so many times. One of the first few times a lady picks up then hung up. I had to drive all the way here and gamble with weather or not they have what I'm looking for. Good thing is I found it. However it was very irritating that they couldn't pick up after I called so many times. Once I got in the store was pretty clean and nice however the lady at the department I was working on didn't seem friendly at all. I was going to give one star but it deserved another star because if the cleanliness of it. read more

Walmart Supercenter - the time and date of the purchase - Department Stores Near Me - Cocoa, Florida

Well stocked and organized. The facility is very clean and the restrooms are also. However, the staff members were less than friendly. Shopping anywhere is more pleasurable if the stores staff members are more friendly. read more

I have been here a few times now and have had a pleasant experience each time! I've always been able to get a closer parking spot to the front (if you care about that kinda thing), the employees are friendly and helpful, and they always have their shelves stocked in any department I have visited. The only complaint I might have is that the clothing has mostly been super messy and not cleaned up after, clothes everywhere, not folded and put away. read more

Got a flat on 95 put doughnut on called they tell me techs be here at 10 am then i get here the pady is super rude says techs not here till 1030 am so i sit to wait and its a total gross fest must be from days ago cause im first here and it looks like this on a Monday:( terrible experience super disappointed didnt used to be like this :(ants pouring out of couch read more

Walmart Supercenter - Ants everywhere pouring out of couch - Department Stores Near Me - Cocoa, Florida

This has GOT to be theeee rudest bunch of employees I have ever encountered at Walmart or anywhere...It feels like they go out of their way to be a bunch of snobs..except door guy David, he is the only worker that even acknowledges me and is kind my whole trip to walmart which is about 3 times a week some times..I don't get it... read more

Waited at the pickup side for over an hour waiting for 10 items that stated they were ready at 5pm and it's now passed 6pm and still don't have my items. Cars that got here after me were getting there items and leaving. Very dissatisfied and didn't even offer an apology for the inconvenience. read more

They are horrible with hygiene!! Went to the deli where several men were working and no one had a beard cover on for their beards!! I will never BUY anything from that deli ever again.. not only that .. they had a major attitude!! read more

this store messed up 3 of my orders in one week. Customer care called them on 3 separate occasions and no one answered. these are the laziest employees I've ever seen. the whole team needs to be fired and a new team brought in to fix the problem. This is absurd that this place called a "super center" can continue perform so inadequately. for shame. read more

Last time I shopped in Walmart on clear lake they have damaged the chicken in the meat section

Ordered an 8-9 delivery from the previous day. The order got delayed at 8:40 by 2 hours. 2 hours went by with no update. Tried to cancel the order and they say the order may have already been prepared and cannot be cancelled. Terrible service and no communication. read more

I have been to this store several times and it has always been clean with the shelves in good order. This store seems to have a little bit more products to choose from than other Walmarts. The fishing section has a lot of products and the shelves have NOT been ransacked. I even found some fishing containers that I have not seen in awhile at other stores. I would return to this Walmart. read more

The worst place of online ordering. I tried to change the substitution and no deal. By the time I finally got to a human being it was to late. It has become common in walmart the prices have gone up and you have to mostly check your own self out. They lost a loyal customer Toda.. read more

I can always rely on this store to have in stock what I am there to buy. Also the subs they make in the Deli are the best in town, except I take out the lettuce on the Italian one. I also got a couple of really nice geraniums. Employees there are nice and helpful to me. I also will mention I save money without a lot of effort trying to find a bargain. read more

The slowest customer support counter ever. One person at the register with 15 people in line

I really liked this Walmart for its customer service. Everyone in the store is so kind & helpful & pleasant. However, a few months ago the switched to self serve registers. There are only ever 1 or possibly 2 cashiers if any. I'm guessing the decline in the number of employees around is the reason that panhandling in the parking lot has become excessive. I called to notify the manager, but when I told the employee answering the phone they brushed it off & put me on hold for an eternity before I finally gave up. read more

Went to the Cocoa Walmart late this evening to get some things for work this week. Parking lot was a disaster with trash and carts everywhere (in addition to the two employees that walked in with me, neglecting to even... Maybe... Grab a cart and bring it in with them, or maybe grab some trash?). In front of the store is a large group of employees smoking away, just outside the entrance. I thought it was a pretty good photo op of how Walmart employees work, so I took a picture. Outside, in public. Of people smoking in public. Onto shopping... I start filling my cart in produce, and am immediately asked by an employee "what the fuck you taking pictures of?" Responded with "people not working". The employee had a friend that was apparently not an employee tell me to "leave the store or I'll fuck you up". I ignored them and continued shopping. 10 minutes later at the opposite end of the store, I'm greeted by Mr. "fuck you up" and apparently the store manager. Manager says I'm about to be arrested for "taking pictures outside" which is "illegal". I didn't want to deal with the idiots, so I just left. He did a cute job of following me out to my car though... Bonus points for that. I'll go to Target tomorrow, where I won't have to walk through a cloud of cigarette smoke from employees when entering the store. Do NOT shop here. Walmart is pretty crappy to begin with, but this particular store takes the cake for shitty employees. read more

So ive read the reviews from other ppl and I totally disagree. Im from Miami. Im only up here staying w my sister. We went there at midnight and didnt leave for 2 hours. They were fully stocked and so nice! Like literally every associate i walked by said hi and offered to help us. Let me tell you the walmart in miami no one says hi to us. To get to the point here, dont knock it till u try it. Cuz if i woulda listened to people's negativity I wouldn't have been to one of the nicest & sweetest Walmart. read more

the only regular register that is open at all times is register 3 because thats where they have the cigarettes and other smoking products. if there is ever another register open it is always ran by a very RUDE older woman, who I have had several issues with and when I said something to management nothing was done. one of my last problems with her was about 2 weeks ago, she told me her lane wasn't open as she was TAKING DOWN the lane closed sign and then proceeds to take people. when I go into her lane she tells me she isn't open and can't take me, which at this time the light is on indicating she is open. again I said something to management and NOTHING was done. before anyone says: why didn't you just use self checkout?.....well they don't take WIC or cash at self checkout so theres no other choice, but a regular register.....another thing is that they have so many employees walking around not doing a damn thing, when they can clearly open more registers....Walmart please answer this question for me: how can ya'll start up this whole in-home delivery, where people let stranges inside their homes to put away groceries, but ya'll can't keep the shelves stocked or have more registers opened?! read more

This is a review of my most recent visit. I normally give a 5 star review. I got treated like crap by the freaking cashier in the money center. I called the manager, who apologized for it. So the manager, Brian, gets a 5 star. read more

Went to the Cocoa Walmart location this morning, and all I can say is WOW! The store was clean, there were several employees stocking shelves, many of whom were friendly and upbeat, the parking lot was clean of garbage and carts, there were plenty of carts and baskets available in the store, and they even had a new automated gate leading into the grocery section of the store from the front. Overall a very pleasant experience. Major improvement Walmart, you get an A++++++ for effort, keep it up! read more

Gauge is very nice and helpful definitely would keep him he's one of the best workers helped me with my Walmart experience

This is my local WM, so we go here quite often, but, geez is it lousy. Shelves go unstocked for days at a time. I've been in there when there is nothing/zero/nada in a particular area -- it's all gone! The worst part is the employees. A few of them are great. Friendly, helpful, attentive ... but then there's people like the customer service supervisor, Natalie with a bad attitude, with whom I interacted with today, who really pissed me off. Rude bitch too busy talking with her co-worker to say jack to me. "Customer service" should not be in her job title. More like "customer-go-away" representative. To top it off there's the Goodwill-reject employees at the door treating everyone who leaves like a shoplifter, demanding to see your receipt even after they JUST WATCHED YOU GOING THROUGH THE CHECK-OUT LINE. read more

Come on..Wal Mart is not too far from the college life and the hood...What would you expect....When Qwi Qwi greet you when you come in......That is all. . read more

One can bash Walmart all one cares to but you'll keep coming back...we all will. You can't not shop at a store that has almost everything under one roof. From a bag of mulch to a steak. From a Barbie to a Peanut Buster Parfait at the Dairy Queen inside...it's got it all. Yes, you'll have to stand in a line 7 people deep because only 2 of the 72 registers are open and those 2 cashiers will be highly unmotivated to serve you but just think of that satisfying feeling you'll have as you get stopped by the security guard on your way out because you have a pack of waters in your cart and you flash that receipt that shows you paid for it...sweet victory! I love you Walmart! read more

One reason for the very low rating is I just got done calling this store 3 times in a row and have not spoken to anyone! It just kept ringing not even a recording . I just was told that for a 24hr store you can't use dressing rooms past 10:00 any more you can't buy fish either which by the way it is absolutely horrendous I'll harbor you keep the betta fish to the point I feel like calling animal wildlife on you guys that's so horrible it is and not be able to try clothes on as a purchase purchasing them it shouldn't matter what time it is it's why every 24 hours store read more

How do you allow employee to lie on a customer get them trespassed from this store and never once look at the cameras to back up his story and the story of his co worker. Call the police and get treated like a criminal. For saying you cussed out said employee that you never ever had a conversation with or even close enough to see them to even get a description of what this employee looks like. Is this Walmart policy to had good paying customers that frequent this store almost on a weekly basis? I have many employees hug me when they see me. Also help a cashier that was having a issues with their sugar dropping. Buy them out of my own pocket a orange juice to help them bring their sugar back up. This is what I do for people. Not lie have them trespassed out of a store on lies. This matter needs address immediately and this employee needs to be looked at very closely. View the video, and admit this was a huge mistake to your customer. I cant imagine this is what the founder of Walmart had in mind when he started his chain of stores. read more

dis place is like any othr Walmart... its eithr a hit or a miss. dis time it was a good xperience.. i tend 2go str8 inside cuz i kno wut i want n so i dnt get 2 xperience much of da store like most ppl do. N if i stroll around da whole place i tend 2make time so im nvr pressed 4time cuz i got time management skillsnlike dat read more

I went there and waited in line for twenty minutes to buy ONE THING. I was so pissed off I almost walked out and left. They had TWO registers open and the lines were backed up to the clothing department. (Classics Walmart) But the thing that really got me, was the fact that the MANAGER didn't know how to properly run a gift card... So I had to stand there for another ten minutes waiting for the manager of the whole store to come over... read more

Don't bother yourself with online pickups at this store!!! Ordered an item the day before and it was ready to pickup that night. Went the next day at 1130 am and waited 26 minutes ...kept pressing the button , 6 employees asking " have you have been helped yet". Finally I called the front desk on my cell 3 TIMES over a 6 minute time frame to get someone back there! Some assistant manager finally came...Oh were are very sorry , short one person today...blah , blah blah. Right... you wasted 30 minutes of my time! Store pickup is not supposed to be painful experience. I could or ordered it on AMAZON and saved the drive and for a cheaper price stayed at home a got it the next day! BTW this is the second time a long waited has occurred at this store same excuse .... AVOID!!! read more

They didn't have an item I was looking for in pet dept. Quinton asked if I needed help and went to the back to see if they had it. They didn't so I finished shopping and left. I was almost to my vehicle in parking lot when Quinton ran out to tell me he had found some. This is a perfect example of an employee who is promoting your image of being friendly and helpful. I love my Cocoa Walmart!! read more