Came in for a alignment with my simple preferred specs. I tell them that I have camber arms/bolts and they tell me that it's no problem and will take an hour. After patiently waiting 3 hours and seeing my car rarely being touched on the alignment rack, I ask when it's going to be done and they reply "we should have charged you more for the custom alignment" with a pissy attitude. I asked for -1.0 camber and zero toe, how hard is that? If you can't do a simple alignment when the customer has all the hardware to easily do it, just tell them you can't do it. Took 4 hours to get my car back and the alignment wasn't even right. I took it to another shop because I didn't want to deal with their salty attitudes and they got it done in 40 minutes and the alignment is perfect. I should have learned my lesson the first time 8 years ago when big johns installed my tire pressure sensors upside down and cracked one on a new set of wheels causing the tire light to come on. They said my sensors were defective and then the dealership found all the sensors upside down. read more

The absolute best! Honest, great communication, service and so many other things I could go on and on!

I bring all my cars here for my family. They always do the right thing and I am secure all was done properly when I leave. Today, I thought I needed brakes and a new battery. They checked it out, no need at this time to replace anything, and gave it back to me, no charge. I love this place. Rare find nowadays! Thank you. read more

This should be called Big Dan! Good people, very helpful, promised my car to be done in a hour and he even called on the hour! People, don't run around in the Santa Clarita Valley looking for the best price and service. Big John's Performance does it all. It's a 5-Star Service! Bar none! read more

I like chain tire stores for the ease of repair when away from home. But if I need something out of the ordinary, Big John's is the place to go. They have the talent to tackle performance issues and conversions. They can order just about anything and tire pricing will typically be aggressive. But it is a tire shop and manners may not be the highest priority on the staff's mind. They know they are fairly priced and good at their jobs. And there is a fine line between confidence and arrogance. Busy days will result in curt responses. But I've found that if I'm willing to be patient, the quality of service is generally excellent. If you like chain stores, stick with them. If you like local shops, this is the place for Santa Clarita. If you're like me and need both, keep their number handy. read more

I have been going to this family owned and run business for over a decade. They have always been very honest and fair. I buy my tires from them and they never charge me to pull nails out and fix flats. Everytime I shop for tires they always have the best prices and the fastest service. I dont know if John is still involved, but his sons do a great job of running the place and giving great service. read more

This place will rip you off and try to make you feel like an idiot. All the guys up front act like they are hanging out at the bar. Pretty rude too. John seemed nice but almost too nice while trying to talk me into spending over 6 grand on a lift kit and new tires. When I called to ask questions about this lift kit and what customers thought about it I was treated like an annoyance. Being talked down to was the first thing, then I was asked if I'm really gonna buy the kit, and when I said I'm unsure but I really wanna pull the trigger, the guy on the phone with me says "Well I hope you do bud" and hangs up on me during my next sentence. Real nice customer service, you guys lost thousands of dollars with that one. read more

Great customer service. I bought a newish Ram 1500 4x4. The leveled it for an extremely fair price and did a great job. Very helpful and even stayed late to finish the job right. Brought my neighbor over and they did work for him as well. I went to a national tire store to get new tires and Big Johns matched their price and offered a better warranty. read more

Great prices and friendly staff. Was helped by Dan, great service and very knowledgeable. Will definitely be back.

It's getting rare to see a family owned business anymore and It's hard to find good service and great prices in the same place. These guys are great and you can trust them. I have gone here for years. read more

I got 4 tires for my truck. Best price in town! I would highly recommend it for all your truck and car needs. Really nice guys .

I have been coming to Johns for 20 years now and I must say I will continue to come here until I no longer drive. All the boys are so knowledgeable and the key is they are honest. I even have extended towing so I can be towed here. Highly recommend . read more

Lil john is my favorite guy! He takes great care of me! They are super fast and prices are awesome! I take my car there for EVERYTHING! 100% satisfied!!! read more

Thank you thank you thank you Dog Gone Fancy loves you guys you're the best with a capital B est !

Got a flat tire and expected to wait some time for repair. These guys were on top of it!! Less than 20mins to wait and they patched it up for $15!!!! Killed it! Thanks for taking care of me ! read more

There are as many tire shops in Santa Clarita as there are sushi restaurants. I choose Big John's because of the friendly and honest employees. They don't push you to replace all four tires if let's say the rears or fronts still have some life in it. That's exactly what happened to me. There are so many other tire shops ran by corporations that love to scare their customers to replace all four tires when not required. read more

I cannot say enough good things about BJP! My truck had been having issues with its brakes since I had them worked on at another shop a few months ago (my first mistake). Brought it in and Rob had it looked at to discover that the last shop caused more damage than they repaired. Having only one vehicle in a family of 6 including an extremely pregnant wife about to make it 7 makes for a stressful situation. Rob, and Josh got all of the necessary parts in super quick and made the repairs waaaaaay faster than I was expecting. Got me back on the road and life back to normal. Their prices were more than reasonable for the amount of work they had to do and I couldn't be more grateful. They are simply the best and we will never go anywhere else! Thanks guys!!! read more

My daughter and I were passing through Valencia CA on our way to a 10 day off-road adventure in the Sierra's when my 2006 GMC Sierra made that, oh no, clunking sound in the front end. A quick exit from Hwy 5 reviled 6 missing bolts and my half shaft hanging loose. The next morning found us at Parkway GMC where they were willing to take us right in had I not left the aftermarket BDS spacer on the 5 ! My shop in San Diego where I had the truck lifted had nothing in stock but before my panic could reach despair, Parkway had phoned Big John's who had lots of parts on hand. They were able to find the exact parts I needed and in spite of being completely over booked they installed new spacers immediately !!!! Total charge, under $ 200 !!! I would have paid far more just to get a peek at a likely spacer that morning ! They are super heros giving honest, more than fair super service ! They get my highest recommendations and lifelong appreciation. Big John's Performance Tire Pros fan for life! Charlie Beeson read more

Exactly a week from today my wife and I woke up early in the morning and drove her car into the driveway to clean her very loved aftermarket wheels to get them ready for her awesome new tires, after cleaning all the brake dust and dirt off them we were excited to get them mounted and rushed to big johns performance to have my wife's new tires put on her Toyota FJ cruiser. We arrived and were expecting it to take no longer then an hour to an hour and a half. 1 hour later they had not touched the car, two hours later they still have not touched the car! It wasn't until 2 and a half hours later that a worker came out and took one wheel off. When we were at the 3 hour mark they took a second wheel off. Then they finished the last two in half an hour. That's THREE AND A HALF HOURS OF WAITING!! Leaving big johns we were a bit upset but didn't say anything because we are just too nice I guess....but it wasn't until we stopped at the gas station 2 miles from their shop that I noticed a HUGE IMPERFECTION 12 inches long in her black rim. There was 1/4 OF AN INCH OF METAL GOUGED OUT OF THE EDGE OF THE RIM and was tried to be COVERED UP by black SPRAY PAINT!! "I will post a photo and video of the damage". We contacted big johns and told them the situation and they said to come in the next day to look at it, and we did. The following day we showed up and talked to JOSH the owners son and before we could say anything he said "I talked to my guys that worked on your car and they said they didn't scratch your rim". and we had told him we hand washed the wheels to get them looking nice for the new tires and there were no imperfections in any of the wheels what so ever. So he then said "well one of my guys painted the rim to cover the scratch to make it nicer but we didn't scratch it". Now if anyone has ever seen a scratch on a black aluminum wheel it sticks out like a sore thumb! Let alone this scratch was half an inch thick and 12 inches long! I think that would be a hard one to miss when we were washing them. So I started arguing with Josh because he started getting loud and disrespectful with me because I knew they are the ones that damaged my wife's rim. Then he really started to get mad because I wasn't taking his excuses for an answer and wanted the wheel replaced. He got so loud and verbally aggressive with me that my wife started crying! Then the owner stepped in and said we will get it fixed. But I didn't want it fixed I wanted it replaced! The wheels were expensive and not worth someone tinkering with I just to slap bandaid and some paint on it. I refused the fix and expected a replacement and they denied while JOSH was still running his mouth as the owner and I were talking. We never came to an agreement and they lost a customer due to sloppy careless working employees a loud mouth son and poor customer service. I will never return to big johns performance nor will I recommend them to anyone ever! I later purchased a new rim from summit racing and had it mounted at a way more professional working environment and made them my new go to guys for all my tire needs. Don't make my mistake and please take video of your wheels before leaving them in the care of these guys. read more

Big John's Performance - The damage big johns did to my wife's rim when mounting her new tires. - Tires Near Me - Valencia, California

Great experience. I wanted a leveling kit for my 2014 Chevy Silverado. I called a few days before and they quoted me $390 out the door. That included alignment. 4Wheel Parts quoted me $650. It's first come, first serve so I showed up at 7am on a Saturday to find out that they had sold so many leveling kits the day before that they didn't have it in stock. The guy said if I left my truck with him he would most likely be able to get the part delivered and could get it done. He got it all done and I was driving away at 4pm. From the phone calls to the front desk, everyone was friendly, knowledgeable and professional. Thanks guys. read more

Outstanding group of guys never had a single problem since they opened their doors they treat you with overwhelming respect I started with John doing tires for many yrs and now it has been complete upgrades lifts mechanical work on all of my vehicles and we drive 40 miles due to their great service. Steve the tech and accessory guru kicks but read more

These guys are great to deal with. They get the job done, no headaches.

Big Johns IS AS GOOD AS IT GETS when it comes to HONEST mechanics!!! Went there with my sons truck today, brakes were noisy....mechanic calls me," there is still some noise but you have plenty of life in your brakes" I have used these guys for years, great customer service, honest service and prices, clean shop...would not want to take my car anywhere else!!! read more

Can't say enough good stuff about Big John's. This is the only non-dealership auto shop for all our family's cars. They NEVER recommend unneeded work, give reliable estimates, and genuinely care about us customers. Best brake jobs I've ever had (age 66) and they honor others' tire ads. read more

Matt... at Big Johns went over and above to make sure the spacers in my daughter Jeep we're safe after one breaking...did a killer job modifying the spare to fit safely as well....definitely going back to him when we buy new tires!!! Thanks Matt read more

These guys make me feel like I'm winning at life. Honest, fair, knowledgeable. Highly recommended.

For as long as I live in this area I won't ever go anywhere else for anything related to my vehicle. These guys are as honest and professional as you will ever come across in their line of business. They were completely honest with me and quoted me a fantastic price to fix what I thought was going to end up being an expensive repair. They could have charged me 4x the amount they did and I wouldn't have blinked an eye. They even pointed out some potential issues I may see pop up in the future with my vehicle. I will be scheduling for those repairs to be done with them in the near future. Couldn't be any more satisfied with this shop. I will be selling my SUV soon but before I buy my next vehicle I will be paying these guys to inspect it! Do yourself a favor and give these guys a shot!!! read more

Very friendly and knowledgeable staff. Never made feel inferior or talked down to. They knew exactly what I needed and fixed it fast considering I came in last minute and needed a fix before work. I'll for sure be coming here for all my automobile needs. read more

Just needed a tire patched for my BMW and they were so helpful and quick! Brought my car in after work and wasn't sure if they'd have enough time to get me in before closing, but they didn't hesitate. I was in and out in less than half an hour. When I had called they quoted me a nice low price, but when they finished the job it ended up being even less! Granted, it was an easy job, but they made it so quick and painless! They were great! I'd go back! read more

I have visited this place to get the flat tire fixed and they did an awesome job. In and out within 20 mins and got it done for 15$. Overall a fantastic experience...!!! Looking at their facility I thought they will tell me to replace the tire :) instead of fixing it. ( if I have gone to a Honda service center, I am sure they will tell to replace ) .. I am glad they fixed it. Great customer service and good job !!! As per their mission statement I totally agree that they are really doing their part helping the community!! Keep it up !!! read more

I took my car here for breaks as they came highly recommended by my friend. Yesterday I had maintenance service done at the dealer, and they told me my front brakes were in the red and need to be replaced ASAP. They quoted me twice what Big Johns did so I decided to take my car here. A couple hours later, I got a call back saying my brakes are fine, still have another 10-15,000 miles easily left. The honesty and friendliness as this place seriously blows my mind. Thank heavens I came here. I will be bringing all our vehicles here in the future. read more

Great service. John is honest about the work that needs to be done to your car. Part of my back splash broke and John got under my car pulled a box cutter and removed the piece that interfered with my wheel with no cost. I definitely trust him and his service read more

For about a year and a half, my wifes car (2008 Ford Focus) had been making a lot of noise and shaking when she drove it, and we thought it was just because it was an older car. She needed to get her brakes checked so we originally went to a competitor across town (on the advice of a family member) and were shocked to find out that she had a broken engine mount and that her back shocks were gone. The competitor was going to charge us over $1200 to do the fixes and was adding in extra surcharges and whatnot (things we didn't need) We then went to Big Johns and they found that it wasn't just the engine mount but there were multiple mounts broken, and they could do it for half the price of the other guys. They also had it fixed in about an hour and a half. Hands down love these guys and will always be going here. (My wifes car feels almost brand new, and its shocking how much of a difference it made getting the mounts replaced) read more

yea, i think not. i got quoted 1400 dollars for a suspension swap on a gti with new strut mounts and 4 tires. went to a competitor down the street, and was quoted 500 dollars less for the exact same parts. big john. you need to get rid of your big prices. not to mention when i went there the ONE time to get a front wheel alignment, they tried to charge me $79 dollars! they must not know that younger crowd knows the real prices. read more

I live in westwood, but work in valencia. I got a flat tire this morning when I pulled up to work and knew it wouldn't be wise of me to drive back 30 miles to westwood later in the day on my dummy spare. I did a quick search on yelp for local tire stores and big john's had gotten great reviews. I called them up and a couple of other stores and their prices were the best. I took my car down there during my lunch break and they didn't have my tire because I drive a not-so-common sports car. But...no problem! They told me they could order the tire, have it delivered, and have my car ready by 3:30pm! Also, I asked if I needed 4 new tires but they insisted that I really didn't need to replace all of them and were kind enough to show me how to check the threads on my tires. Then they dropped me off at my work AND they picked me up from my work at 4:40pm when I was done. That's really service you can't beat. I've never yelped about anything, but feel my experience today was worth sitting down and sharing it with future unfortunate pot-hole victims. read more

I have hard to find performance tires on my car. After calling around town, I came across Big John's number and they had some tires in stock! They happened to have 'take offs' which are tires they took off another car, but they looked brand new! Needless to say, we were able to fix a dangerous situation (the sidewall on my tire was bulbing) at a VERY good price. My husband even says that he has found his new tire place. Also, the staff was incredible! They were amazingly friendly and helpful. We will probably be going back soon for some performance parts. I would highly recommend this place for nearly all of your automotive needs! read more

I've gone to Big John's a bunch of times. Their reputation is that their prices are fair, and I've bought both tires and services from them in the past. I like the guys there personally, and I am sorry to write this. This is the first time in my life I actually shopped to price tires. For the three tires I priced, they were between $120 to $211 higher than another shop (just for the tires - before tax). And they wanted to charge additional money for mounting and balancing, while the other shop's price was "out the door" (i.e., including mounting and balancing). They may or may not have good prices compared to big chains, but in my opinion they have failed to live up to their reputation for low prices. I'm not going to give the name of the shop that I ultimately bought tires from. I'm not trying to bash the guys or send business to the other shop. I just think they should have to keep earning their reputation, and that buyers should exercise some diligence to get the lowest prices! read more

We use them not only for tires but also for repairs. They are great with competitive prices.

Daniel you rock man.....Thanks for taking care of Schiro's Collision Center

Gotta say, once big John has retired this business has lost it old time feel of going in fretting a price from Big John and know you were going to be taken care off. John's sons have taken over the role now, while some get the idea on how this business was built over the years, others don't, Josh needs to take a look at what was handed to him and understand it was Big Johns customer service that built this business! Under Josh's leadership there only one wY to go from here, out of business. Over the years I've spent thousands of dollars, sent in friends and customers of my own, talk to Big John he'll take care of you! Well that's all changed, I'm running my last set of tires purchased from Josh's tire and it will be my last. Rob, Matt, Steve, Damien, Jake you guys got it it, if u want to keep working you better have a talk with the new boss and remind him it's customers who built that business not Josh who had it handed to him. read more