I am sooo happy I found out about "Big John's Performance". I'm a single female and unfortunately not knowledgeable about the inner workings of cars but the guys at Big Johns are! They are very Honest, Fair and they aren't in the business of "ripping off people" women or men, they don't need too!! Thanks Nate, Rob & the entire staff CTaylor read more

Had tires installed and my truck lifted. Great service and great price. Thank you Matt for the great customer service!!! Highly recommend Big Johns. read more

Awesome service! We came here because we were recommended by the Audi dealership to have them check out our tire which had a screw lodged in it. Hoping they could patch it up vs is having to buy a new tire, we were greeted, by both the people working in the service areas as well as the office area. Quick and friendly, had a big screen tv which occupied time, ended up that we didn't need to have the tire patched the screw wasn't long enough to puncture the tire and leak air. They just filled it with air for us at no charge. read more

-MONDAY EVENING- ME: Hey Big John, I need to drop my car off on Tuesday morning, have it back by Thursday mid-afternoon. The brakes need looked at since the pedal is hitting the floor. It's also running rough, I believe the timing needs adjusted. I cannot get to it, can you do this? BIG JOHN: Absolutely, we'll take a look first thing Tuesday. I drop the car off on Monday night. -TUESDAY- After no word all day Tuesday, I drive past after work and see the car sitting exactly where I left it. -WEDNESDAY MORNING- ME: Hey Big John, have you looked at the car? BIG JOHN: No, sorry. We got busy. We'll get on it this afternoon. After no word Wednesday evening, I drive past and see the car sitting exactly where I left it. -THURSDAY MORNING- ME: Hey Big, have you looked at the car? BIG JOHN: No, sorry. We got busy. We'll get on it this afternoon. After no word by noon, I drive past to see the car sitting exactly where I left it. I go in. ME: Are you going to get to the car? Otherwise, I'll try to get to it myself. BIG JOHN: Sorry, we got busy. We'll get on it now. I go to lunch, come back, and there's the car on the rack. No one near it. I stay all afternoon, observing, since I had the day off work to start my vacation in which I was towing the car to a show in Vegas. After several 5 minute spells of working on the car over 3 hours, and pouring brake fluid into the master cylinder and pumping the pedal, they take it down. BIG JOHN: It's good, man. Brakes are good, and it's running good. That'll be $80 for the brake bleed. ME: Thanks Big John. Mind you, I know they did practically nothing, but I was hopeful, nevertheless. Fire the car up, idles okay. Brakes are soft. Hit the road to the sound of backfires because they didn't even attempt to adjust the timing. The car ran so poor it wasn't worth taking to the show, so I lost out on another $80 for the trailer rental and $30 for the show registration. Basically I paid almost $200 to have Big John's hold my car and do nothing to it for three days. Unfortunate that a supposedly reputable shop couldn't handle a one hour job over the course of three days. I'd spent probably $3,000 at Big John's in the previous year since going there, and thought they had done an okay job in the past. Definitely will never take my business there again and no one will ever have my endorsement for these guys. read more

Everyone here is always so helpful!!! I absolutely hate car issues but whenever I come here they make it look easy and totally comfort me with their awesome customer service. Thank you Big John's for your continued excellent service to the community and making us girls who just wanna drive maintain sanity during car challenges. read more

I had a terrible experience (straight from a dateline investigation show) many years ago at Big John and have not returned. I brought my car in to have a flat fixed. I know I had a nail in it that could easily be pulled and plugged. But when the guy put my truck on the rack to "inspect" the tire, he brought to me a hand full of broken off bolts and other junk that he told me was in my tire. Clearly he had taken a handful of crap they had swept off the shop floor and decided I was a dumb girl who wouldn't know the difference. Then he proceeded to say, "we normally charge $10 per hole, but this time I can charge you just $10 for everything." I let hm patch my tire, then I vowed to never return for the b.s. jargon I received for my $10. read more

Horrible, horrible, horrible. The 5-star ratings with two lines worth of comments are indicitive of paid-for reviews, or friends of the business. Where do I start? 1) "Your truck will be done today". Later in the day after the truck is completely apart, "Uh, we don't have a part and the nearest one will take three days to get here". 2) After the work is done: 3, yes 3, separate return trips to try and get them to do the repairs correctly, including the discovery they did NOT use new U-bolts, which is a huge safety issue, even though they told me they would and CHARGED ME FOR THEM! Even after these visits it was never right until I took it somewhere else 3) Based on the sales guy's recommendation, they put Hankook Dynapro tires on my truck for about $1000 bucks. "They're great tires. My favorite all-terrains, blah, blah, blah". Reality: Crap tires that are are horrible in rain and snow, probably couldn't sell any out of your stock and figured this was a good way to dump four of them when I needed tires on short notice and didn't have the opportunity to do any research. There is SO much more, but I've already wasted enough time on this business. Stay away. There are some reputable shops in the SCV that will do a MUCH better job, like A&K, RG, etc. read more

Have been here over 5-6 times in the past few years and love the service, professionalism and work from the Big John's team. They've looked after my wife with her SUV and me with my BMW for all sorts of wheel, tyre and mechanical issues. Really well run shop, super friendly team of guys who take the time to explain the issues and frame up the solution. They over communicate on the phone and their prices are fair. They're an asset to the SCV area. read more

I will NEVER EVER come back here! Took my car in for a simple alignment. Came back to pick up my car, drove home and realized my steering wheel is crooked!!!! I called them back right away and told them about the problem and they told me to hurry back before the alignment guy leaves. So I do, and there I am at the front desk waiting right before they're about to close. The alignment guy comes up, and the guy at the front desk explains to him my problem. He (the alignment guy) stares at me, giving me the dirtiest look ever, slams his keys and his cigarette packs on counter and leaves without saying ONE WORD!!!! I was appalled at the attitude this guy displayed!!!!! I understand that its the end of the day and you want to go home, but if you did the alignment correct the first time.... then there wouldn't be a problem at all! And if he would've talk to us, we would've loved to reschedule and come back the following week to get the alignment done right. We paid $850 for new tires (didn't buy from this place), we don't want a shitty, half-ass alignment done. We would've happily come at a convenient time for him. But instead, he took my car for a test drive. Who knows what the hell he did in my car. Totally looked like someone you wouldn't trust at all. He comes back to explain, "Oh, you need new parts." Apparently, I need new bushing for my sterring wheel! That's why my steering wheel is crooked. Really???!!!!! He's only saying that because he didn't want to re-align my car. After talking some sense to him, he made an attempt to adjust my steering so that when i'm driving straight, the steering wheel isn't off to the left. But after driving my car to work today, it's slightly off to the right now. So frustrating. I don't even know if I want to go back and complain to them. i just know that I'll be taking my business elsewhere. and I'll make sure none of my family and friends do any business with them. read more

the rudest most arrogant staff EVER! I was parked in their lot and when I came to get my car, a truck was blocking me in. I went into the Big John's and asked if someone owned the truck that was blocking me in and this was the guy's reply "that's my truck and wtf are you going to do about it!" they are overpriced and liars! along with my own negative experience, I have a few friends that paid a lot for a part only to realize that it a fake. my advice STAY AWAY read more

I've been here several times over the past years and I'm always more than satisfied by the service the honesty and customer service. It has not to be PAINFUL to get repairs or new tires. They try to get you the best for your price range. Always Friendly and informative I like to be given options with my money. Our Entire Family has been coming here for the past 8 years. read more

Best place to go for your tire needs. I have been here five or so times now and have nothing but good things to say about this place. The customer service is top notch. I have purchased 2 sets of tires here, and have come in for tire patches/flat repairs as well. They are courteous, knowledgeable, friendly, professional, and fast! Their product/service pricing is more than fair, and the last time I came in (tire patch) they didn't even charge me! Big John's has a nice family owned type feel to it, and is highly recommended. read more

Update: This morning I took my Cadillac SRX in for a 2nd opinion on a repair estimate given to me by the dealer a few months ago. Basically, after an oil and filter change, the Cadillac dealer claimed my car needed new struts, an alignment and a new right side axel seal, which would run me approx. $1400! I had only driven this car for 2 years and rarely leave this valley so this news came as a shock. Big John's evaluation? Yep you guessed it, the dealer tried to bamboozle me!! Big John's is highly recommended even though they are very very busy and once you get past that, they are well worth your time and money. The evaluation was free and that was an awesome Christmas Gift to me. read more

Honestly, I don't even know where to start. What I do know is, customer service is terrrrrible. That is reason enough for me not ever returning. read more

Worst place ever. Don't ever take your rig to these guys. I can go on and on but there are better options available.

I've been coming to Big John's since I started driving ten years ago, courtesy of my dad's recommendation. There really is nowhere better to go in Santa Clarita. The staff is honest and dependable - they're really willing to work with you to find you parts that are safe but within your budget. These guys are the best, and they offer free rotation and flat repair for the life of the tires they sell. I'll continue coming to Big John's as long as they're in business! read more

Big John's Performance - Front counter - Tires Near Me - Valencia, California

Another great install. Big John's crew never disapoints, Steve hooked me up with this LED light bar install, dude is pro! read more

Big John's Performance - Tires Near Me - Valencia, California

Toyota once told me they didn't do my brakes correct, stupid me I believed Toyota. I had the same issue with Toyota's brake job. I don't trust Toyota anymore better service and a better deal I'm back with Big John's. BTW it was just an issue I will always have nobody can control. read more

Family run, family atmosphere, quick, efficient and when they special order my stock tires it arrives in a couple of hours instead of a couple of days like all the other spots around town. read more

I first learned about Big John's when I blew out a tire and needed a quick repair or replacement. I threw on my donut tire and rolled over there. They couldn't fix the flat (the entire side of the tire had been gashed open) but they replaced it with a quality tire at a reasonable price and I was on the road within 15 minutes. I was impressed with the turn around time and they were really laid back and nice as well. Since that first flat I've had a few others and John's staff has always been johnny on the spot (no pun intended) with a quick turn around. When it came time to replace the entire set I went back and they hooked me up at a reasonable price and again, turned me around and got me out the door in no more than a half hour. I highly recommend these guys. They remind me of that hardware store that you would visit with your Dad when you were a kid and the Owner or Manager would chat up all the regulars and even the new faces. Very service oriented and efficient. read more

S H O C K E D to see a negative review. I have had a TON of stuff done by The Big Johns Guys and loved it all. I send everyone I know there and will continue to. They are knowledgeable and fair. They treat everyone with class and dignity. I take my 4 and 8 year old daughters there and even my kids get excited to go. I can send my wife and knownshe won't be ripped off and treated fairly. Josh, Rob, Dan, Big John himself, and the rest of the guys have a HUGE fan here! read more

Best shop in the scv period !!!! Nobody touches my 2011 jeep wrangler but big johns the guys at the desk josh,little john and the rest are awesome they always remember me when i come im for a rotate and balance the customer service IS ALWAYS TOP NOTCH !! I recommend them highly. read more

Thank you Josh! Opened early to fix my flat tire. Always friendly, have been going there for years. I actually drove on flat farther distance just to go there. Thanks again! You made a bad morning great! Teresa :) read more

Just had my brakes done here and everyone was awesome. They were able to get my car in and out in a reasonable time and gave me several pricing options. Super friendly and professional. Highly recommend! read more

I've used Big John's on and off for tire needs. Every time I've come out of there spending a lot less than I thought I would have to, with everything taken care of promptly and quickly. I am consistently offered a good deal, and they always suggest the most cost effective, common-sense solutions first; I never feel like they're trying to upsell me, and I really appreciate that. The only negative ... and this is not their fault ... is that their parking lot is a true nightmare at times. There's an alleyway that seems like it ought to be a one-way lane that enters the service bays. On my most recent visit, I got trapped in a congo-line of cars trying to enter, with nowhere to park. Thankfully the car wash wasn't that busy and I was able to escape by driving the wrong way through their entrance. read more

BEST shop I've ever been!! I was talking about lifting my truck with my co-worker when she told me about Big John's. She said her and her family ONLY take their jeeps there and I should check them out. Boy am I glad I did!! When I first went to just ask questions, with a full shop, they took the time to tell me all my options as if I was the only one there. Their customer service and workmanship are impeccable!! I had an idea of what I wanted my truck to look like and it turned out 50 times better!!! Like my coworker, I will ONLY be taking my trucks and cars here! read more

Big John's Performance - Tires Near Me - Valencia, California

Thank you for my four new tires and finding all the other problems with my 2004 Ford ranger I am thankful to be on the road driving safe best group of guys I would not go anywhere else read more

After 3 visits here I feel I need to tell everyone one what a great shop this is! Friendly staff, great hours and easy parking. They have exceeded my expectations all 3 times! Thank you guys. Keep up the great service! read more

My wife and I went there to inquire about some rims and tires and powder coating we went in I went to the desk my wife began looking at rims no one ever acknowledged us no one said may I help you and then about 5 to 10 minutes later a white guy walked in and they began helping him my wife and I left read more

These guys are amazing! Family owned and could not have been more helpful. Put on a used tire that perfectly matched the other three. Didn't try to upsell me. Only place I will go for tires. read more

Solid, reliable, knowledgable. These guys know their stuff and make it happen quickly and efficiently. Never a problem for walk-in service from patching a flat to full service. Parking can be kind of a B, though. read more

This is the second truck that I've had Big John's modify and I couldn't be happier. Their discussions and recommendations are very good and creative. I'm already receiving compliments on the truck and highly recommend this group, from mild to wild! read more

Awesome service got the side steps for my truck done in an hour. Super friendly staff I absolutely recommend this place.

Nice guys, good price for a leveling kit and took us the day I called. Truck turned out great.

The most incompetent shop out there. Went in for a tire mount and alignment. They informed me my alignment would not be perfect due to subframe damage and it will continue to handle incorrectly until repaired. I went to TWO different frame shops and they both told me my frame was fine, I just needed an alignment. I got an alignment from another shop and my car handled PERFECT. I called Big Johns back and they basically blamed it on me for their incompetence. I requested for a refund and they said they can only give me store credit. Why the hell do I want store credit or a gift card to a shop that can't do the most basic job? I will never come here again and recommend everyone to find another place as well. Looking at other people's comments about this place, they seem to agree Big Johns can't do a simple alignment. read more

This is my favorite tire store in Scv! They always take care of me! I'm a "little girl" going in and i never feel like I'm getting taken for a ride! They're honest and so knowledgeable and just good people! read more

These guys treat people like shit and act like they don't need your business.... I tried for a week to get in there and they kept giving me the run around and then when I actually went in I was turned away..... would never go here or recommend this place! I ended up going to Unique wheels & tires and they treat you so much better and beat the prices of big johns!!! So in a way it was a good thing haha!! read more

HANDS DOWN THE BEST. I've been to plenty of auto shops in the Santa Clarita Valley as well as the San Fernando Valley and Big John's has always been my #1. They always take care of me and their customers. To start off, the shop is always clean and presentable, as well as their amazing crew. Always smiling and friendly and ready to get the job done. I've been going there for 6 years and have never been let down. Thanks guys!!! read more

This place is fantastic. Super friendly and no BS. No hard sales. You tell them what you want, and that's what you get. They also caught something I missed, so I'm really appreciative of this place for saving my butt. You can buy tires anywhere, but if you want great service, go to Big John's. read more

I was ready to buy a bike when walking into the store. The salesman was terrible at helping me find a bike that matched my needs. He could have made a sale today but didn't really seem interested in helping me. Very disappointing experience. read more