We just threw our baby's first birthday here & everyone had such a blast! The kids of all ranging…read moreages at our party had a great time, no one was bored & they did not want to leave when it was time to go. Birthday girl had a great time exploring, playing and eating. The team were so easy to work with from the email correspondence on my Cinnamoroll themed table vision to day of set up. The staff were super quick & accommodating when they were assisting me with the set up. They helped me string up and put a HBD banner and set up my little one's high chair and way more like help bring stuff in, stock the drink fridge, set out the pastries, etc. They just knew what to do & did it straight away. I was amazed by the speed and professionalism! If only I had this level of set up at every birthday party. Barely any dictation or answering questions was needed. What a hugeeee lift off the mental load! There's a dedicated drink fridge in front of the register that kept our drinks chilled and easy for guests to grab. The food table is nice and long so it held a lot of food & we had A LOTT of food. We opted for the photo package too which was nice because usually being the host means you're too busy to take photos and get photos taken of your family. Overall, I highly recommend this place for your little one's special event! I only wish that this place was bigger so that we could invite more friends to our event. However, being smaller means more intimate events and those who are invited should feel super blessed and lucky to have made the cut!

We booked a private event for a toddler party. The event space was spacious and although the toys,…read moreplay structures, and walls show some wear you can tell that care has been put into maintaining and cleaning the place. Our group ranged from 11 months to just over 2 years old, and there were plenty of suitable toys for our age group. There were plenty of toys to go around that the kids were not trying to take things from one another. I think if they put a fresh coat of paint on things or maybe invested in some newer toys this place would be 5 stars. With that being said, even in its current state it's still worthwhile coming if you have small children!

Celebrated my daughter's birthday here recently. The…read moreexperience overall was good, I did appreciate that the staff was kind enough to give us an extra 30 minutes in the party room for free. It helped with the cleanup and stuff

We've been coming back here instead of the one in Oakridge. I love taking my son/nephew here, and…read morewe really enjoyed it. The place is clean and friendly, and I love that the AC works really well. The staff are always cleaning and staying on top of things, even during a busy weekend. I'm definitely looking into getting a membership since it's much cheaper if you take your kids out weekly. Already recommending this place to our friends and family.

Thank you to Michelle for an amazing birthday for my 3yr old. We booked the 10am-12pm spot…read moreSaturday, and we had the place to ourselves pretty much for the first hour. It was awesome. It wasn't crowded at all and perfect to host a party. The food is surprisingly really good. The pizzas are made fresh there and tasted great. Michelle was super accommodating and could tell we didn't necessarily order enough pizza. She was exactly right and was able to get us in a quick order right in time. She was responsive via text message and always very sweet. She never came off frustrated despite my millions of questions. Just a heads up you have to purchase their socks if you plan on going into the play area! Also, the extra playtime if your party goes over is also $50, but honestly, everyone was ready to leave by 12pm because the kids were so tired. So we didn't need to pay to extend. The play area was amazing, and the kids had a blast. I recommend this place for hosting parties!

Oh man this review is long overdue! My family has been coming here for over 12 years, even through…read morethe remodel, and it's still one of our favorite spots. The indoor play area is usually clean, and there's so much for kids to do from bungee jumping, a rock climbing wall, playground structures, bounce houses, mini golf, ball pits, a mini town, and obstacle courses. My kids absolutely love it here, and even the older ones still have a great time. We also enjoy the cafe being able to grab pizza and drinks makes it easy to spend a few hours without having to leave. We have hosted a birthday party here a few years ago, and it was super smooth. The private rooms you can rent are a nice touch. Overall, it's just a fun, easy place for families. Definitely recommend!

We just hosted our second birthday party at Safari Run Sunnyvale, and once again, they absolutely…read moreknocked it out of the park. From the moment we arrived, it genuinely felt like everyone on staff was excited to be celebrating our son. That kind of energy doesn't happen by accident--and it's a direct reflection of Genessa, the manager. Her attention to detail, calm leadership, and the way she supports and leads her team is truly impressive. You can feel it in every interaction. The staff was organized, warm, attentive, and so clearly happy to be there. The facility itself is spotless, well-run, and perfect for kids. And can we talk about the food? It's actually good--which is rare for kids' party venues. On top of that, the fact that they allow outside cold platters with no additional charge is an absolute game changer for parents planning a party. Everything felt easy, joyful, and stress-free--which is exactly what you hope for when hosting a child's birthday. We left saying the same thing we did last year: why would we go anywhere else? I sincerely hope my kids never grow out of Safari Run, because we would happily keep hosting parties here for years to come. Huge thank you to Genessa and the entire team for another unforgettable celebration!

We attended a birthday party here and our daughter loved it! She got to run around with her…read morefriends, it was a great way to tire her out! Loved the full service with engaging staff with fun game and activities. The flow of the event went smoothly and all the kids enjoyed themselves

We hosted my daughter's 3rd birthday at Imagination City and had an amazing experience. Janine, the…read moreowner, was incredible and present throughout our entire 3 hour party. She truly took care of everything, from setup and food refills to coordinating the group photo, cake time, and a smooth wrap-up with goodie bags. We also used their preferred décor vendor, Air Lollipops, and the balloon setup was already beautifully done when we arrived. It looked fantastic and added so much to the party. The kids had an absolute blast. The space is perfect for a wide range of ages. I loved the layout because parents can relax in the party area while still easily watching their kids play. Easy location, good parking, and completely stress-free. We would absolutely come back and highly recommend hosting a party here!

'im extremely disappointed with my experience at Imagination City, specifically with their customer…read moreservice and lack of flexibility. I booked a same-day playtime slot for January 2 at 3:00 pm. Unfortunately, my children woke up from their nap with a fever, and as a responsible parent, I chose not to bring sick children into a shared play space. I reached out that same day to explain the situation and request a refund or at least a credit. I never received a response and had to follow up again two weeks later by calling. Only then was I told that no refund or credit would be issued due to their policy. While they repeatedly stated they "empathize" and agree that sick children should stay home, they still refused to offer any accommodation -- not even a credit -- and abruptly ended the conversation. I was also told comparisons like missing flights or Disneyland trips, which felt dismissive and irrelevant to a small, local children's play facility. I understand businesses have policies, but a children's business should also show compassion and common sense when illness is involved. This experience made it clear that customer service and flexibility are not a priority here. I would not recommend this place to other parents based on how this situation was handled.

came here for a birthday- I like how the food area was separate from the play area, and it wasn't…read moreopen to the public, unlike some other ones we've been to. Parking is BEHIND the shopping center. Staff were friendly and seemed like they helped with birthday stuff too (check in, cutting cake, etc.) and kids pretty much get the run of the place to explore. Great use of office space

The play area is clean and nicely done with many different rooms and very spacious. However it…read morecaters more to infants and kids upto 2 or 2.5yrs old. For slightly older kids alot of the the activities/structures felt smaller.

We held our kid's birthday party here and the place was huge and so clean :) loved the experience…read moreand everything about it was good! It was easy to call them and discuss package options. They offer so much flexibility - you can order food through them or bring up-to 3 of your own platters (21x13 size) too for no charge. The balloon decor for $40 a bunch was cute and they offered arches starting $200+ Base package starts from $600 (15 kids and 50 adults) and u have to pay $250 as advance to reserve the date and time. This includes cutlery, water, juice as well. Every additional kid is $18. The place is safe for kids aged 0-5 and gives them space to run and enjoy while the parents can relax and sit and eat. No shoes allowed so either you can go in socks or barefoot. The place is all yours for 2 hr slots and parking is free and they have their own lot. Great staff and very helpful :) loved it!!

Came here for a birthday party, and it was a very fun time! I was impressed by all the activities…read morefor kids: legos, slides, sand box, art, etc. my kids didn't want to leave! Minus one star because the staff was cleaning up constantly. Within an hour of the party, they had erased the "happy birthday" message with the host's name from the blackboard. I understand wanting to keep things organized, but this felt a little unnecessary (10 seconds of erasing at such an early point in the party...surely this could have been done at the end). Also, there is a parking lot behind the building (so you don't have to park on the street).

Came here for my son's friend's birthday party. It is a cute space a there are a few different…read morerooms / areas including an indoor play space, kitchen with tables, outdoor sand area, covered climbing and slide spot. The kids were entertained and the birthday was very well organized. The space is also friendly to neuro divergent kids and kids of younger ages.

Passionate, involved staff who are invested in child development education and practice respectful…read moreparenting practices. The environment is safe, not overstimulating and well planned out and organized based on the type of play. It offers quiet/calm corners and ample seating for adults. Snack areas are well maintained and complementary water and sink access for dishes. The staff do their best to get to know you and your children and their fees are very reasonably priced. They also offer members only events and classes which is great. We appreciate how flexible their membership structure is for daily sign ups on sessions. It's especially inclusive for us neurodivergent folk while providing a fun, safe space for all. We've been coming here since my 4 year old was 7 months old, SPL is our second home!

We held our kids' birthday party (ages 3 and 5) here this past weekend. Everything went super…read moresmoothly, and all the kids had a great time! It was very low stress because they took care of all table setup, food/cake serving, and timekeeping. Definitely recommend it as a great location for your kid's birthday. Shoutout to Emily and Ale for all the help!

We had our son's birthday party here, and it was such a blast. Everything went so smoothly, and the…read morestaff truly took care of everything from start to finish. They set up all the decorations beautifully and made the birthday boy feel incredibly special. From setup to cleanup, they handled it all. Ordering food and drinks was seamless, and the communication before and during the party was always on point. We also really appreciated the generous playtime as part of the birthday package - it gave the kids plenty of time to enjoy themselves. The playspace itself is huge and so much fun, with tons of activities for kids of all ages. The kids were excited and fully engaged the entire time. We genuinely didn't have to worry about a thing and could just focus on celebrating our birthday boy. Special shoutout to Jazmine, Emily, and Alejandra for making the day so memorable!

We love going to the peekaboo factory. My toddler is only two, but there's plenty for him to do…read morethere. I can't wait till he's a little bit older and can go in the big section by himself.

My family was in town and we needed something cool indoors to keep the kids busy. I just happened…read moreacross this place so we decided to try it. The kids had soooo much fun!! We got lucky, we were the only ones here so we had the whole playground to ourselves. The place is really big and their jumpy things are in great condition! They have lot of little areas to jump and play. The girl working the front desk was very friendly and informative and helpful. The bouncy houses are so much fun! The smell of cleaning solution is very faint but still enough that you feel confident they clean often which is nice. This place is great if you need to kill some time with kids on a hot day!