Came back here for some work and they were amazing. Everything was as quoted and over $100 cheaper…read morethan the dealership. I really appreciate their honesty and that they tell you exactly what they can do and if they can't do it, they tell you and they tell you why I have a hybrid so some of the electrical stuff has to go through the dealership unfortunately but 10 out of 10 recommend. I got my thermostat replaced here.

Very good shop. I had issues with my car and they recommended that I not waste money and check back…read morein later on. Definitely not a shop that will charge you for stuff that you dont need.

Everything is very fast lots of workers. Mr Hamm also checks customer car tires no problem all…read morefree. Very efficient business. Plus he opens early and stays late where the competition is closed. Great guy and business model. Thank you sir. The guy from Arkansas.

Fair quote on 4 iMove PT Plus tires. Busy place on Sunday…read moremornings but the guys were working as fast as possible AND were still polite and helpful ! Was told the tires were made in U.S. - internet says NO.

Came in yesterday for a spark plug replacement and oil change! They had me out in an hour and my…read morecar drives like new. I really appreciate Johnny and how efficient they are! All in I paid less than $300 which is very reasonable in my opinion!

Very rude. pull up being very polite to get interrupted mid sentence demanding paperwork. White…read moremale seemed like I was being a burden for simply asking a question. Very rude I also had to get out of my car to be acknowledged. Will not be coming back. If i could leave one star i would!

Friendly, fast, and good price. Went for tire rotation and alignment . Very pleased !read more

Do not bring your car here as they scam you. I came for a coolant flush and an oil change. I…read morebrought my own coolant. 3 gallons. Was charged for oil change and coolant flush. Next week, I find 2 gallons of coolant still in my trunk. For a full coolant flush on my car, you require 3 gallons. So what they really did was drain the radiator and refill, but still charging and telling me "coolant flush". They offered me to bring the car back and they would complete the job, but there's no way I will trust this shady shop with my car again.

Omar, Ray and the guys at Alternative are the best. For the last three years I've depended on their…read moreservice for my EV's. It's hard to find reasonable, dependable service for EV's. They've been absolutely wonderful. You should give them a try.

I needed a new fuel tank and two fuel pumps for my Audi. Omar did a great job of finding me the…read morenecessary parts without trying overcharge me for parts and labor. He was able to make the experience better and I would recommend Alternative Automotive if you need work done on your car.

The customer service and actual service (as far as I can tell) at Highlands Auto Center is very…read moregood. They are very much on the pricey side. If you can handle a little lower level of customer service, you can probably save 15 - 20%.

To everyone reading this, please avoid this shop and shops like this. I am writing for someone that…read morerecently went to this shop to get a so called diagnosis on her vehicle. Concern was check engine light and smoke coming from under the hood. So to start off I'm a mechanic and when I got this call for help I couldn't believe what I was hearing...$1200 to replace a radiator on an old 2003 Lexus. And on top of that to add an insult to injury they quoted another 2.5 hours to replace the radiator hoses which is apparently $585 of labor and parts. Oh and get this, another hour of work for adding the coolant into the vehicle.....so like you don't do that when you replace the radiator????? From the beginning this whole thing smelled of scam and guess what I was right in thinking that. Then they tell her her thermostat is bad....how do they know.....who knows maybe they did testing? Nope they just told her it was bad and quoted 2.5 hours which is $750 on top of everything else quoted. The thermostat calls for 1.4 hours of labor and yes I understand it's in a different area and all but gosh I can't help but think my conscience would scream at me for trying to quote someone $1200, $585, $750, and $385 and not try to help with cost. Wow. My problem is these shops exist out here either knowingly scamming or unknowingly just bad at their jobs and are incompetent. But anyway no indication of what the check engine light was on for, no information on what they did to diagnose it or any expectations set for her to understand what's going on. So what was the technicians diagnosis...radiator was leaking at the top seal and any person can see that. I'm sure they didn't pressure test based on the track record of saying the thermostat was bad without checking. But back to the story. I received the car after she paid for the so called diagnosis fee which who knows what that's all about because doesn't say any information or a story on how they diagnosed anything, then started on working on the radiator, I literally timed myself and it took 15min to pull the radiator out....removed the top covers, removed the support beam, the radiator isn't even bolted to the condenser....15 mins guys. I don't know what kind of things yall are smoking....transferred over the upper and lower radiator hoses not for another 2.5 hours and transferred over the temp sensor which took another 20min to do. Then another 15 min to install radiator and then top off the coolant and burp the system another 5 min. Sooo all this is under the 1.4 all dats time to do. And they wanted to charge 5.5 hours. I have no idea where in their right mind they thought 5.5 hours was acceptable to quote. Now Iet me tell you guys something, in my head I told myself when she gets here I'm going to ask what did they say to you when you said I'm going to pay the so called diagnosis fee and take the car because it's too expensive. And in my mind I told myself watch she's going to tell me that they tried to lower the prices and give a discount by waiving the diagnostic fee which is laughable. How can you charge a diagnostic if you leave without using information on the check engine light and or the leaks. Well clearly the radiator is leaking but where does that diag fee go to? The person who's going to respond to this is going to say well it goes to the tech to pay for his time to look at the car. Yea yea my butt, I've been in this industry for 15 years and all my notes for every single car has pictures and exactly what I checked down to the pressure I used on the cooling system to check for leaks. Everything is documented and if a car comes in we can look at the history of what was done previously. That's because we notate exactly what's going on. If a car comes in with a check engine light I take a picture of it and upload it and attach it to the multipoint inspection so we can have a record of what the light is. Oh and that's not diagnostic labor that's just looking at what the light says. Actual diagnosis is checking the circuit, checking the module or solenoid or running test on evap components or smoking the intake for leaks and pressure testing the cooling system and having a full formed conclusion. Condition, cause, correction and confirmation is a full formed conclusion of diagnosis which if this was done I wouldn't have had an issue paying $120 for a diag. Shame on you guys and other shops like this. Shame shame shame!!! Im appalled at what you guys did and to the person working for this shop trying to respond to this, there is no response, there is nothing you can say. The sheet says it all, I have receipts and proof. You cannot come at me and say all the responsive garbage you say to other customers who have a bad experience. I've read your posting responses. All you need to feel is shame and fix yourselves, apply better fundamental values and progress from this caveman style of automotive repair. You wrote down the quote on a piece of blue paper for God sakes!

The guys at this place are always great help. Every time we visit, we have no issues.read more

My daughter was traveling alone when she found herself with a flat tire on I-35 in Dallas. Luckily,…read moreMr. B's Auto Repair Shop was at the exit she was at, and she was able to drive it to his shop. He got her fixed up in no time, and for a very fair price. I would highly recommend Mr. B's Discount Tire & Auto Repair. Thank you, Mr. B! Wrenda Freeman Corsicana, Texas

I'm extremely disappointed with the service I received here, especially because this became a…read moreserious safety concern. I brought my vehicle in for an oil change and was told by the representative that everything had been checked and that my car was in great condition. Approximately 20 minutes after leaving the appointment, one of my tires popped. After having the vehicle inspected elsewhere, I learned that two of my tires were bald and deteriorating from the inside. This was especially concerning because I had just been assured that the vehicle had been checked and everything looked fine. A proper inspection should have identified tires in that condition, particularly when they were deteriorated enough for one to fail shortly after leaving. I also discovered that the filter that should have been addressed during the service was not changed, which raised even more questions about how thoroughly my vehicle was actually inspected. I understand that routine maintenance cannot prevent every unexpected issue, but telling a customer that their vehicle has been checked and everything is fine creates an expectation that obvious safety concerns have actually been reviewed. Driving away with two severely worn tires, only to have one pop 20 minutes later, could have resulted in a much more serious situation. This experience has left me with very little confidence in the quality and thoroughness of the service I received. I would strongly recommend that customers independently verify their vehicle's condition rather than relying solely on the inspection performed here.

Had ok service here before but will not be returning. Went in for an A/C service and oil change…read more They did my oil change and then the car sat there for an hour untouched with the hood up and no communication. I was the second person in the door that morning and first person, and many after me, were long gone. The person behind the counter lied to me and told me they had been working on it throughout while I had been watching in not be touched for an hour. No apology when she realized she was wrong just explained that that "I was next". Don't waste your time here