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Big City Diner

3.4 (319 reviews)
Closed 8:00 am - 6:00 pm

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BIG CITY DINER ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Outdoor seating
Good for kids

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Recommended Reviews - Big City Diner

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Side salad
Jackie K.

Big City Diner on a Saturday night. It's been awhile since we ate here. After watching a movie at Regal Windward Stadium, we walked around and decided on BCD for dinner. I had eaten popcorn at the movie, so I wasn't too hungry. We shared a plate of meatloaf and a side of French fries. The meatloaf was tender and delicious! It was covered in sautéed mushrooms and the brown gravy tasted homemade and flavorful. 5/5 stars I even dipped a few fries in the gravy. The fries weren't served hot, so the gravy helped. 3/5 stars There were three servers that I observed tonight. Quite a few patrons. Service was with a smile but slow going. Our server was very nice and she did her best to take our order and refill our drinks. 4/5 stars. Hint: Order the gravy on the side! Great tip to dip your order of fries! Bathrooms are available within the restaurant. Clean and well maintained. Cool ambiance with lots of large television screens to watch sports while you dine in. Or you can people watch everyone walking by in the mall. Support local.

The Big Bruddah Loco Moco
Justin S.

The food was pretty good and consistent compared to the other locations. My Big Bruddah Loco Moco was pretty tasty and delicious. But when our entrees came to us, it wasn't hot but warm. It was like the food was sitting for a while before they could come to us. We noticed that the service was a little slow and the kitchen undermanned. Our entrees took about 40-45 minutes to come out to us. The service was okay. They didn't have more than half the restaurant filled but they took 15 minutes to seat us at our table. The ambiance was pretty good. The floor and restaurant was dirty and loitered. They need more staffing to correct the few problems they're having currently.

Maxine P.

After hiking we dropped in for lunch at this location in the Windward Mall. Server was pleasant and took our orders, kept our coffee and water full. I was a bit disappointed with the size of my chicken breast and it was overcooked. That being said the Guava BBQ sauce was tasty. This meals was for Kapuna, although I wouldn't say the price reflected that. Two of our party had hamburgers and fries, they both enjoyed their meal. I tasted the burger and seemed very oily. Other party member had chili with brown rice, I tried it and was tasty. Sadly I would have preferred her meal. I gave them 4 star because three out of four like their meal and service was good. Even though the restaurant was inside mall it did have its own personal ambiance.

Menu
Wayne I.

Big City Diner has a wonderful Kupuna menu for those of us 60 and over. It's a very good value -- it includes a drink, a side salad, and a nicely sized entrée portion that isn't too heavy. I really appreciate that they offer something especially for Kupuna. If you're eligible, it's worth taking a look at this menu. It's in Windward Mall so there's plenty of free parking.

NY Steak & Eggs (Side Shrimp Skewer)
Robert K.

Definitely a place to go if you care about your portion size... I wish people gave this more credit. For a place like this, their menu has a plethora of local favorites... I have yet to come across a server that was rude... they are all super friendly. The vibe in the restaurant definitely screams diner, which I love!!! The Steak with Fried Rice is my go-to here...

Kapuna lunch specials
Brian I.

Found a great meal deal at Big City Diners for seniors. They have the Kapuna specials for 60 and over. Luckily I just made the cut. The meal includes a drink and side salad. The meals are smaller portions but enough to fill you up.

Grilled cheese with fries.
Joji Y.

Our favorite Big City Diner location is the one inside Windward Mall in Kaneohe. We've known the owner Lane Muraoka before he opened his first location in Kaimuki. He also provided food donations to all my movie productions. So many restaurants turned me away but not him. His generosity and support will never be forgotten. Now the ono food. We usually start with appetizers fried calamari and fresh poke. My wife loves all their sandwiches. I tend to order the same thing every time. Mamasan's meatloaf with rice sprinkled with furikake. On occasion I get the hamburger steak. Everything on their menu is delicious.

Homemade Corned Beef Hash
Glenn N.

Big City Diner in Windward Mall has been around for a while now and is a gathering place for us Kupuna since it opened. Great place for breakfast, with staples like corned, beef, and hash, and there pancakes. The corn beef is crispy on the outside, tender on the inside. I order it with breakfast potatoes which are perfectly cooked. Crispy and tender with bell peppers and caramelized onions make it the perfect pairing with the corned beef. Also, they serve really good coffee for a diner, it's not some pot that's been sitting on the warmer for hours. Service is always impeccable. People are so nice here. They really make you feel like family.

Senior Breakfast pancakes with bacon and toast
CJ K.

Went to Big City Diner for breakfast with my family. Usually I get the kalbi with fried rice and eggs, but this time I decided to try something different. Got the eggs Benedict with fried rice and fruits. I'd say it's an above average eggs benedict. The egg yolks had a runny consistency and the english muffin was crispy. And the fried rice was amazingly good per usual. Probs would stick to my original breakfast order next time though. Not cuz the eggs Benedict was not to my liking by any means but rather, just how good the kalbi with friend rice and eggs are. I'm getting hungry just thinking about it lol. Loved the service. Apparently the staff knows my grandma already so it's nice to see my grandma happy when a familiar face to her is our server for the meal. As far as ambiance, it really does give that diner vibe. I know a lot of people are concerned about excessive noise and such but out of all the restaurants I ate at, all the times I've eaten here, i could easily conversate with the people i was dining with. Overall, 5 stars! Will definitely be coming back

My loco moco over with side bacon.
Vincent T.

Probably the best one of all the locations. My waitress was great and the food was about the same as the other locations. I had the loco moco and it was as I expected. Nothing to write home about but the bacon was extra crispy and delicious!

Egg whites, paniolo potatoes, sausage links!!
Maribel R.

Thank you BCD for always make my breakfast enjoyable!! friendly waiters that makes the experience unforgettable!

Kid's menu
Serena M.

We ventured out of our area on Veterans Day and made our trek to Windward Mall. I told my husband I should've brought my coupon for Big City Diner. Just saying that made him interested in eating there. But I was like, "umm the coupon is at home." But he already had his mind set. The Big City Diner that was closest to us (Kaimuki) closed so the next closest was Windward Mall. It was my first time eating there. They took us in very quickly and they had a lot of seating areas. My daughter is like me and loves loco moco. Loco moco is my go to when I go to Big City Diner. I wasn't sure if they had kids meals with loco moco and then we looked at the menu, and it was on there. Last time we came the kids menu didn't have many options. She was so happy so could have the loco moco. My husband got the burger and I got the loco moco. There are two kinds, I got the smaller portion one. My daughter loved her loco moco but it was too much for her so she saved half of it. I also really liked mine but saved some so I could have loco moco for lunch the next day. My husband ate all of his burger. Just one thing about the loco moco though, it came with those caramelized onions, but I thought it also came with mushrooms too. It's been a while. It was a nice lunch and our server and service was great here. We will have to come back here before the end of the year to use our coupon!

Diet Coke
Maritess C.

I love coming to big city diner but it's getting pricey to eat here for 2 people. Food is pretty good whatever you order. My daughter always likes the burgers here and the appetizers. My go to is the Kalbi plate when I can afford it. Loco Moco is good too. The noodles are good with veggies. Whatever you get is good and plenty. Service is fair and usually they're good about refills and checking up on you. The inside is nice. Definitely gotta try the food here. I would come back again.

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10 months ago

Its your run of the mill BCD. Good reasonable food. However, this location is severely understaffed. They just need to hire more staff.

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1 year ago

Family vibe environment, friendly service and food is always consistently good. I like the variety of options for nonmeat eating

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1 year ago

Local eats and an extensive menu while at the mall. Accommodating for our group of 8.

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Are dogs allowed?

Serving thanksgiving dinner?

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Instead of eating at Windward Mall we made a stop here instead. The outside is rather nondescript…read moreand with an odd mix of other businesses. I can see how parking could be a challenge but we got lucky finding a parking space and most of the customers were doing takeout so there is a lot of turnover. The menu is a good mix of local food. I felt like having fish so debated between the grilled mahi or a daily special of grilled ahi. Since it was a special I decided to get the ahi. I didn't know it was going to have a garlic and green onion topping on top. I like garlic so no problem for me. It came with 2 good sized portions of ahi, two scoops of rice, and mac salad. For the price ($14.99) I thought it was a good deal. Service was efficient and there is a good amount of tables inside. I would like to try other dishes to see if they do well with other types of food. We also ordered the teriyaki chicken bowl. I did not taste any but it looked good and included broccoli which is an upgrade over just having mac salad.

This morning my friend decided to buy me breakfast since I pick her up from the airport . This…read moreplace was always on my radar and finally got to check them out . My sister been there before and she said it's cheap and they give a lot . Since it's Saturday it was pretty crowded we were lucky enough to find a table . My friend went up to order I ask her I wanted Eggs easy over w/ Vienna sausage. . They practically gave the whole can of Vienna most places only 4 - 5 pieces . The breakfast was very good and of course the company. Pan's Kitchen is located in the same parking lot of Enterprise car rental along with Nanko fishing supplies . Next time I will definitely have their plate lunches . Support local

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Jolene's By The Bay - Kaneohe - Pastrami Salad..pastrami so soft and tender.

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Jolene's has been a really great place to relax and eat after a hot day of golf. They recently…read moreupdated the menu to offer several new items that I've been trying, and they're all winners. I especially love the sweet potato waffle fries, that are now offered on the HH menu. The candied pork belly and fish and chips are two of my new favorites. They also just added a new item, Sweet and sour spare ribs, much like what you'd get at your favorite Chinese restaurant. I ordered it as a take-out, and it was provided in two separate containers; one with the rice and pickled veggies and the other holding the spare ribs with a ton of sauce. There actually was too much sauce, and I suggested that they reduce the amount so it doesn't overwhelm the overall dish. The flavor is really good, and what you'd expect of you crave that sweet, tangy flavor. Another new favorite for my list.

Jolene's is peak indulgent comfort food. The entire menu is filled with crave-able meals that reads…read morelike a textbook of delicious culinary creations: different types of loco moco, variations of fries, brisket, burgers, melts, I could go on. Everything is so rich and delicious. Why aren't more people thinking to put chowder on top of waffle fries? This particular location is right next to the Bayview golf course and driving range. There is both indoor and outdoor seating, and a lot of people are there with their clubs before or after golfing. It's a very relaxed environment. You can order on a QR code menu or with a server, and the food comes out pretty quick. Plenty of parking available in the parking lot.

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View of the golf course

Big City Diner - diners - Updated May 2026

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