Cancel

Open app

Search

Big Chicken

3.8 (39 reviews)
Closed • 10:00 am - 8:00 pm

Order Big Chicken Takeout or Delivery

Big Chicken Photos

Business Info

BIG CHICKEN ATMOSPHERE

What's the vibe?

You might also consider

Recommended Reviews - Big Chicken

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Soda Machine
Jessica B.

Been wanting to try this place for a year at the Poconos Premium Outlets. It's definitely better than the food court options and sitting outside in the cold for the food trucks. As the title suggests, this place is known for their fried chicken! My mom, niece and I shared a big chicken sandwich combo which comes with the chicken sandwich, fries, and a large drink as well as a kids popcorn chicken combo which comes with a cup of popcorn chicken and fries as well as a small drink. They also have their house sauce which reminds me of the Chick-Fil-A sauce. The fun part are the drinks! For the kids cup, I mixed their most popular lemonade with their sweet tea and it was delicious! And for the large cup, I mixed their root beer and cream soda which is made locally. The chicken is crispy and flavorful. Don't be afraid to use your hands as there are paper towels on each table and two restrooms if you need to wash your hands. Will definitely come back whenever I'm in town!

Katey G.

We stopped by this outlet mall actually to charge our car and wanted to get some lunch. The food court looked dismal. We saw big chicken and decided to try it based on the reviews. I had no idea this was the fast food chain owned by Shaquille O'Neal. There are fried chicken sandwiches, tenders, and salads. I got the classic fried chicken sandwich and we shared some fries. We also got a strawberry lemonade. The chicken sandwich was good, it's actually a folded piece of thin chicken breast that's been brined really well. The flavor of the chicken was tasty and it was moist from being brined. The french fries were good, they almost had a seasoning like lays potato chips. The star is really the strawberry lemonade, it was delicious and perfect. I might not seek out in the future, but it seems like a trusty and busy location at this outlet mall.

Bbq chicken sandwich meal
Charles T.

Let me start by saying I have no idea what the 1 and 2 star reviews are talking about. Maybe they went right when they opened and were crazy busy or something but those people don't have tastebuds Got a chance to stop in and check out Shaq's Big Chicken at the Crossings in Tannersville. I'm not big on chains but I love that Shaq does a lot for charity and a lot for children in need. It doesn't hurt that this chicken is very good. A little more expensive than a chic fil A or Popeyes but imo worth it. Nice seasoning and cook on the chicken, quite juicy in the center and crisp on the outside. The Mac and cheese alone was very tasty but I'd order it next time without the crushed cheese it's topping or whatever that was haha, it doesn't need it. I got a chicken sandwich meal and my son got a 5 piece tenders meal (they were large tenders too) with a side and a drink each and it came to around $33. I'm not even mad about it. Big Chicken - Didn't Suck!

Alex P.

Took the kiddos to BIG Chicken for lunch. It was our first time at this franchise. My young teens enjoyed the food, visiting Shaquille O'Neals restaurant, reading fun facts about him and they liked the food. The group favorite was the chicken tenders and the original chicken sandwich. They also liked the shake, mini is a good size. I read some of the other reviews, this wasn't our experience. For fast food, the meal was fresh, the tenders soft, Mac/cheese was good and so was the service. I will share that the place wasn't packed at the time and the lines were manageable. There was a wait for the food (which was ok). I felt it was due to the prep time needed to make each meal. I did wonder though how good it would be on a busy outlet shopping day...

This is what I eat and ordered with my family
Julio G.

This place could go to hell why do I say that because I went through it on Saturday we bought a few of their chicken sandwiches by Sunday I almost ended up at the hospital the worst food poisoning I've ever had in my life they need to check their product bit into one of the chicken sandwiches and it was like biting into my own hand it was tough I end up not eating it thank God I did not finish I will never ever ever eat at this place this place can go to hell thank you very much everybody have a good night don't forget to tip the shrimp

Chicken fingers and french fries
K B.

We ordered the chicken finger meal. The chicken fingers were large, juicy, and had a fantastic batter. The batter taste to me like real fried chicken, not the old-fashioned, breadcrumb coated chicken fingers. The french fries were very unique. They were flat, but still maintained a crispy outside and a soft inside. I got an Oreo milkshake which was great. I also got a salted caramel milkshake. That was good. The front staff was very friendly. Overall completely satisfied.

BBQ Chicken Alert
Tynesha T.

This is one of the best restaurant in the Pocono area. The cookies and cream milkshake was amazing, I would recommend to anyone wants to try a fresh chicken sandwich. Honestly, it's better than Popeyes and KFC with unique sandwiches that are piled high!. I would highly recommend this place!

chicken sandwich and nuggets

See all

6 months ago

best chicken sandwhich you will have in ya life! people were friendly and the vibe is chill.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 1
Thanks 1
Love this 1
Oh no 0
Photo of Katey G.
2072
920
4038

2 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 4
Thanks 1
Love this 3
Oh no 0

3 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 1
Thanks 1
Love this 0
Oh no 1
Photo of Big O.
3
56
12

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Alex P.
1
125
527

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mark F.
30
178
41

1 year ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of K B.
0
310
1325

3 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jim W.
11
80
1

3 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 1

2 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 1

2 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Avery A.
127
12
1

3 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Went back for a second time and it was delicious, great people, clean and very organized. it's a must try. Thank you for a great meal.

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 3
Thanks 2
Love this 3
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Nancy C.
38
51
32

3 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 1
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Bobbie S.
104
16
0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

3 years ago

Business owner information

Photo of Nicole H.

Nicole H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 1

Ask the Community - Big Chicken

You might also consider

Jubilee Restaurant

Jubilee Restaurant

3.8(745 reviews)
8.6 mi
•$$

Atmosphere has a warm and Pocono atmosphere! Lots of wood!…read more We had the avocado toast and lumberjack breakfast. Avocado was on a roll and was too hard to eat. Otherwise it was delicious! Hubby's breakfast was delicious! Too big to eat! Great Bloody Mary! Service was great! Must do in the Pocono!!

Our party of 12 (six adults and six teenagers) dined at Jubilee on steak night. We expected a wait,…read moreand 45 minutes for a group our size seemed reasonable. Once seated, we were greeted promptly with water and our server took our initial drink, appetizer, and dinner orders without issue. The appetizers arrived in a reasonable amount of time, but after that, the service began to decline. We had to ask twice just to order a second round of drinks. When the entrees arrived, everyone at the table received their meal except me. The server asked if everyone had their food, and I told her that I was still waiting for my Steak Frites special. She checked her order book, said something, and walked away. Unfortunately, no one returned to update us. After waiting another 10 minutes, I encouraged the rest of my family and friends to begin eating so their meals wouldn't get cold. When there was still no update, I flagged down another server, who said they would check with the kitchen. A few minutes later, they returned and said they weren't sure what had happened but that my meal was being prepared. After another 10 minutes passed, I asked to speak with a manager. I was told there wasn't a manager available and that they understood my frustration. By this point, it was nearly 9:30 p.m., my entire table had nearly finished eating, and I still hadn't received my dinner. When my steak finally arrived, it wasn't what I had ordered. I had ordered the NY Strip Steak Frites special but instead received a 10-ounce sirloin. Again, the explanation was simply that they weren't sure what had happened--perhaps another guest had received my order or there had been a mistake in the kitchen. To the restaurant's credit, they removed my steak from the bill. However, what disappointed me most wasn't the mistake itself--it was the lack of communication and customer service. Throughout the entire situation, no one came back to provide updates, apologize directly, or offer a meaningful resolution. In fact, my server never spoke to me directly about the issue after realizing there had been a problem; I learned my meal had been removed from the bill through another member of our party. Mistakes happen in every restaurant, especially on a busy night. What leaves a lasting impression is how those mistakes are handled. Unfortunately, while the food we did receive was good, the customer service fell well short of what I expected.

Photos
Jubilee Restaurant
Jubilee Restaurant - Jubilee Quiche breakfast special

Jubilee Quiche breakfast special

Jubilee Restaurant - Roasted chicken

See all

Roasted chicken

Big Chicken

Big Chicken

3.8(43 reviews)
48.5 mi

Very satisfying quick food that's not exactly fast food. My Philly chicken sandwich was served…read morepiping hot with tender grilled chicken and seared onion and peppers. The cheese was nice and melty. I would've loved another cheese option besides American but it didn't disappoint. The crinkle fries were very crispy and hot. Pretty good price $14.99 for sandwich and fries. The service was friendly and very patient as I took a second to figure things out....and also paid in cash.

I visited Big Chicken for the first time, and I ordered the 3 tender plate. That came with chicken…read moretenders, crinkle fries, toast, and I also added a side of mac and cheese. The mac and cheese was good. The tenders themselves were great, very moist, crispy, and steaming hot like they just came out of the fryer. The only downside for me was the salt level. The toast was a little too salty, and with the tenders it was a bit much for me. I tried the Big Chicken sauce and ranch as my dipping sauces, both were good. Customer service was definitely the highlight. I placed my order online, and when I walked in, everyone was very pleasant. The staff was super nice and welcoming. Overall, I'd probably come back and just stick to the tenders and fries next time, instead of getting the tender plate. The customer service alone makes me want to give them another chance and try something different on the menu.

Photos
Big Chicken - Menu

Menu

Big Chicken - Classic chicken sandwich

Classic chicken sandwich

Big Chicken - Outside

See all

Outside

The Nugget Spot - December's Nug of the Month: The General! Chicken Nuggets tossed in our housemade Sweet Chili sauce and topped with scallions.

The Nugget Spot

4.7(49 reviews)
50.4 mi
•$$

We love this spot when we're hosting ! Trays of nugs, with fries & lots of sauces. Highly recommend…read moreif you're hosting casual get together !

A Gluten-Friendly Nugget Haven in Chatham…read more First time at The Nugget Spot - Chatham, and I'm so glad a friend introduced me. I just wish they'd open one closer to Bergen County! As someone with a gluten allergy, I was a little nervous at first, but the grilled nuggets are a total lifesaver, and they even have broccoli as a side. I went with the medium grilled combo and paired it with the Smokin' J's BBQ sauce -- the nuggets were juicy, packed with flavor, and incredibly fresh. The portion was generous enough that I brought home leftovers for later. I also tried their homemade blueberry lemonade, it was refreshing. For anyone who can enjoy gluten, the wings and nuggets looked amazing -- and the sauce options alone could spark a serious debate! Service was quick and friendly. It wasn't crowded when we walked in, but I can definitely picture this spot getting busy during peak hours. The staff was fun to joke with, and the place was clean with plenty of parking. It's a great spot to get tasty food fast. Downsides: limited seating, so not ideal for larger groups wanting to dine in, and no bathroom on-site. Being part of a strip mall, though, you've got other stores nearby if needed. If I lived closer, this would definitely be a staple spot. Highly recommend for anyone looking for flavorful, fast, gluten-friendly nuggets!

Photos
The Nugget Spot - Seating Area

Seating Area

The Nugget Spot - Dinner made easy with our Family Combo! Perfect for busy weeknights, game day, or when nobody wants to cook. Order on www.TheNuggetSpot.com.

Dinner made easy with our Family Combo! Perfect for busy weeknights, game day, or when nobody wants to cook. Order on www.TheNuggetSpot.com.

The Nugget Spot - Fried Chicken Ice Cream Sandwich: Our signature Spicy Sandwich topped with Chipotle Ice Cream made by Zita's exclusively for The Nugget Spot

See all

Fried Chicken Ice Cream Sandwich: Our signature Spicy Sandwich topped with Chipotle Ice Cream made by Zita's exclusively for The Nugget Spot

Fireside - Poconos - French Dip

Fireside - Poconos

3.1(94 reviews)
1.1 mi
•$$$

This is the nicest restaurant inside Great Wolf Lodge, and has a gorgeous bar. If you're…read morecelebrating an occasion or would like to have a special dinner without leaving the premises, or just want a nightcap (it's open all day for breakfast/lunch/dinner, and dinner is served until 9pm but the bar is open til 11), this is the one to go for. The food is fine, nothing to write home about but decent enough. If I were on the "outside" I'd expect better quality for the fare, but it's resort pricing, so you kinda have to expect a bit of upcharge, but it's not unreasonable. My steak was cooked a perfect medium rare but it's not the most tender and rather tasteless so I had to load it with salt and the aioli it came with. Fries were great though. Cornbread was a little dry. Turkey sandwich was tasty if somewhat salty. The grilled shrimp in the pasta alfredo was perfect. Service is excellent however and our waiter Nick was lovely. Food came out quickly and all the staff are very courteous and helpful. 3-3.5 but bumping to 4 for the overall pleasant experience and the nice atmosphere, and for the convenience of not having to leave GWL (and lose our good parking spot lol).

Fireside is one of few dine-in option in Great Wolf Lodge (Pocono locations) so on a busy…read moreSaturday evening we were able to reserve for a group of 18 people 2 hours prior to the reservation. Overall, the service was pretty good for how large our party was. The waitress was constantly checking to make sure we got all our orders. The food was average, more saltier than what would like it but we didn't expect too much from it, it is still the more preferable option for me and my party. After a long day we were just very hungry. Our group of kids even went to for the out to dance party that is right outside while some parents were still eating so it was nice that they didn't rush us or anything but it also didn't seem as busy in the restaurant. I would recommend for huge groups, don't use the GW app to reserve and instead go in person to put in the reservation.

Photos
Fireside - Poconos - Nice bar

Nice bar

Fireside - Poconos - Nashville hot fried chicken sandwich

Nashville hot fried chicken sandwich

Fireside - Poconos - Old fashioned with a mule in the background

See all

Old fashioned with a mule in the background

Big Chicken - salad - Updated October 2026

Loading...
Loading...
Loading...