Cancel

    Open app

    Search

    Big Chicken

    3.9 (40 reviews)
    Closed 10:00 am - 8:00 pm

    Order Big Chicken Takeout or Delivery

    Big Chicken Photos

    Business Info

    BIG CHICKEN ATMOSPHERE

    What's the vibe?

    You might also consider

    Recommended Reviews - Big Chicken

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Jennifer A.

    Sandwich was ok, service was ok. It's clean inside with paper towels on some of the tables.

    Soda Machine
    Jessica B.

    Been wanting to try this place for a year at the Poconos Premium Outlets. It's definitely better than the food court options and sitting outside in the cold for the food trucks. As the title suggests, this place is known for their fried chicken! My mom, niece and I shared a big chicken sandwich combo which comes with the chicken sandwich, fries, and a large drink as well as a kids popcorn chicken combo which comes with a cup of popcorn chicken and fries as well as a small drink. They also have their house sauce which reminds me of the Chick-Fil-A sauce. The fun part are the drinks! For the kids cup, I mixed their most popular lemonade with their sweet tea and it was delicious! And for the large cup, I mixed their root beer and cream soda which is made locally. The chicken is crispy and flavorful. Don't be afraid to use your hands as there are paper towels on each table and two restrooms if you need to wash your hands. Will definitely come back whenever I'm in town!

    Katey G.

    We stopped by this outlet mall actually to charge our car and wanted to get some lunch. The food court looked dismal. We saw big chicken and decided to try it based on the reviews. I had no idea this was the fast food chain owned by Shaquille O'Neal. There are fried chicken sandwiches, tenders, and salads. I got the classic fried chicken sandwich and we shared some fries. We also got a strawberry lemonade. The chicken sandwich was good, it's actually a folded piece of thin chicken breast that's been brined really well. The flavor of the chicken was tasty and it was moist from being brined. The french fries were good, they almost had a seasoning like lays potato chips. The star is really the strawberry lemonade, it was delicious and perfect. I might not seek out in the future, but it seems like a trusty and busy location at this outlet mall.

    Bbq chicken sandwich meal
    Charles T.

    Let me start by saying I have no idea what the 1 and 2 star reviews are talking about. Maybe they went right when they opened and were crazy busy or something but those people don't have tastebuds Got a chance to stop in and check out Shaq's Big Chicken at the Crossings in Tannersville. I'm not big on chains but I love that Shaq does a lot for charity and a lot for children in need. It doesn't hurt that this chicken is very good. A little more expensive than a chic fil A or Popeyes but imo worth it. Nice seasoning and cook on the chicken, quite juicy in the center and crisp on the outside. The Mac and cheese alone was very tasty but I'd order it next time without the crushed cheese it's topping or whatever that was haha, it doesn't need it. I got a chicken sandwich meal and my son got a 5 piece tenders meal (they were large tenders too) with a side and a drink each and it came to around $33. I'm not even mad about it. Big Chicken - Didn't Suck!

    Alex P.

    Took the kiddos to BIG Chicken for lunch. It was our first time at this franchise. My young teens enjoyed the food, visiting Shaquille O'Neals restaurant, reading fun facts about him and they liked the food. The group favorite was the chicken tenders and the original chicken sandwich. They also liked the shake, mini is a good size. I read some of the other reviews, this wasn't our experience. For fast food, the meal was fresh, the tenders soft, Mac/cheese was good and so was the service. I will share that the place wasn't packed at the time and the lines were manageable. There was a wait for the food (which was ok). I felt it was due to the prep time needed to make each meal. I did wonder though how good it would be on a busy outlet shopping day...

    This is what I eat and ordered with my family
    Julio G.

    This place could go to hell why do I say that because I went through it on Saturday we bought a few of their chicken sandwiches by Sunday I almost ended up at the hospital the worst food poisoning I've ever had in my life they need to check their product bit into one of the chicken sandwiches and it was like biting into my own hand it was tough I end up not eating it thank God I did not finish I will never ever ever eat at this place this place can go to hell thank you very much everybody have a good night don't forget to tip the shrimp

    Chicken fingers and french fries
    K B.

    We ordered the chicken finger meal. The chicken fingers were large, juicy, and had a fantastic batter. The batter taste to me like real fried chicken, not the old-fashioned, breadcrumb coated chicken fingers. The french fries were very unique. They were flat, but still maintained a crispy outside and a soft inside. I got an Oreo milkshake which was great. I also got a salted caramel milkshake. That was good. The front staff was very friendly. Overall completely satisfied.

    chicken sandwich and nuggets

    Food is good, portions are definitely huge, one meal was just about enough food for me and my friend to split. I love all the different sauces you get to try and the fries are really good. Service is speedy but needs more seating.

    BBQ Chicken Alert

    See all

    4 months ago

    best chicken sandwhich you will have in ya life! people were friendly and the vibe is chill.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Katey G.
    2073
    894
    3975

    2 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 4
    Thanks 1
    Love this 3
    Oh no 0
    Photo of Big O.
    3
    56
    12

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex P.
    1
    125
    527

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Great food and atmosphere. Even though there was a line, we got our pretty fast. Tje people working are always nice.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark F.
    30
    178
    41

    1 year ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K B.
    0
    303
    1304

    2 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim W.
    11
    74
    1

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    2 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Avery A.
    127
    12
    1

    2 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Went back for a second time and it was delicious, great people, clean and very organized. it's a must try. Thank you for a great meal.

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 2
    Love this 3
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nancy C.
    38
    51
    32

    3 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bobbie S.
    104
    16
    0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    2 years ago

    Business owner information

    Photo of Nicole H.

    Nicole H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    Ask the Community - Big Chicken

    You might also consider

    Jubilee Restaurant

    Jubilee Restaurant

    3.8
    (738 reviews)
    8.6 mi
    $$

    Atmosphere has a warm and Pocono atmosphere! Lots of wood!…read more We had the avocado toast and lumberjack breakfast. Avocado was on a roll and was too hard to eat. Otherwise it was delicious! Hubby's breakfast was delicious! Too big to eat! Great Bloody Mary! Service was great! Must do in the Pocono!!

    Our party of 12 (six adults and six teenagers) dined at Jubilee on steak night. We expected a wait,…read moreand 45 minutes for a group our size seemed reasonable. Once seated, we were greeted promptly with water and our server took our initial drink, appetizer, and dinner orders without issue. The appetizers arrived in a reasonable amount of time, but after that, the service began to decline. We had to ask twice just to order a second round of drinks. When the entrees arrived, everyone at the table received their meal except me. The server asked if everyone had their food, and I told her that I was still waiting for my Steak Frites special. She checked her order book, said something, and walked away. Unfortunately, no one returned to update us. After waiting another 10 minutes, I encouraged the rest of my family and friends to begin eating so their meals wouldn't get cold. When there was still no update, I flagged down another server, who said they would check with the kitchen. A few minutes later, they returned and said they weren't sure what had happened but that my meal was being prepared. After another 10 minutes passed, I asked to speak with a manager. I was told there wasn't a manager available and that they understood my frustration. By this point, it was nearly 9:30 p.m., my entire table had nearly finished eating, and I still hadn't received my dinner. When my steak finally arrived, it wasn't what I had ordered. I had ordered the NY Strip Steak Frites special but instead received a 10-ounce sirloin. Again, the explanation was simply that they weren't sure what had happened--perhaps another guest had received my order or there had been a mistake in the kitchen. To the restaurant's credit, they removed my steak from the bill. However, what disappointed me most wasn't the mistake itself--it was the lack of communication and customer service. Throughout the entire situation, no one came back to provide updates, apologize directly, or offer a meaningful resolution. In fact, my server never spoke to me directly about the issue after realizing there had been a problem; I learned my meal had been removed from the bill through another member of our party. Mistakes happen in every restaurant, especially on a busy night. What leaves a lasting impression is how those mistakes are handled. Unfortunately, while the food we did receive was good, the customer service fell well short of what I expected.

    Photos
    Jubilee Restaurant
    Jubilee Quiche breakfast special
    Jubilee Quiche breakfast special
    Roasted chicken

    See all

    Roasted chicken
    Big Chicken

    Big Chicken

    3.8
    (41 reviews)
    48.5 mi

    I visited Big Chicken for the first time, and I ordered the 3 tender plate. That came with chicken…read moretenders, crinkle fries, toast, and I also added a side of mac and cheese. The mac and cheese was good. The tenders themselves were great, very moist, crispy, and steaming hot like they just came out of the fryer. The only downside for me was the salt level. The toast was a little too salty, and with the tenders it was a bit much for me. I tried the Big Chicken sauce and ranch as my dipping sauces, both were good. Customer service was definitely the highlight. I placed my order online, and when I walked in, everyone was very pleasant. The staff was super nice and welcoming. Overall, I'd probably come back and just stick to the tenders and fries next time, instead of getting the tender plate. The customer service alone makes me want to give them another chance and try something different on the menu.

    Pretty nice place. Seem like a young people spot. But, good chicken is for everyone…read more At 4:30pm and only 3 people in the place. It could have been swept up some. But aside from that it was fairly clean. The counter person was not your bubbly cashier. Not the welcomingest person. No hello or welcoming personality. Just can I take your order. The mens bathroom was horrible. Too disgusting to photograph. If I go by the bathroom checklist. Than I understand why it is so dirty. RC signed that the ladies bathroom was cleaned every hour till 9pm. Hope could that be of it was only 4:40pm when I was using the bathroom. The food is really good. Service was fair and the bathroom was horrible. So I given it 3 stars with hopes this will get read by management team and get issues corrected I got the number 6. I am a mushrooms guy. And I must say it was worthy of $17. It was a big chicken sandwich and really good portion of crispy fries. Not many times I'll say a fast food meal was worth $17. But I'd pay it again here.

    Photos
    Menu
    Menu
    Classic chicken sandwich
    Classic chicken sandwich
    Outside

    See all

    Outside
    The Nugget Spot

    The Nugget Spot

    4.6
    (48 reviews)
    50.4 mi
    $$

    A Gluten-Friendly Nugget Haven in Chatham…read more First time at The Nugget Spot - Chatham, and I'm so glad a friend introduced me. I just wish they'd open one closer to Bergen County! As someone with a gluten allergy, I was a little nervous at first, but the grilled nuggets are a total lifesaver, and they even have broccoli as a side. I went with the medium grilled combo and paired it with the Smokin' J's BBQ sauce -- the nuggets were juicy, packed with flavor, and incredibly fresh. The portion was generous enough that I brought home leftovers for later. I also tried their homemade blueberry lemonade, it was refreshing. For anyone who can enjoy gluten, the wings and nuggets looked amazing -- and the sauce options alone could spark a serious debate! Service was quick and friendly. It wasn't crowded when we walked in, but I can definitely picture this spot getting busy during peak hours. The staff was fun to joke with, and the place was clean with plenty of parking. It's a great spot to get tasty food fast. Downsides: limited seating, so not ideal for larger groups wanting to dine in, and no bathroom on-site. Being part of a strip mall, though, you've got other stores nearby if needed. If I lived closer, this would definitely be a staple spot. Highly recommend for anyone looking for flavorful, fast, gluten-friendly nuggets!

    Food was excellent; owner was extremely nice. He cared about if you liked the food and had a good…read moreexperience, which was extremely refreshing because so many places now don't care about the customer experience. Highly recommend!

    Photos
    Seating Area
    Seating Area
    Dinner made easy with our Family Combo! Perfect for busy weeknights, game day, or when nobody wants to cook. Order on www.TheNuggetSpot.com.
    Dinner made easy with our Family Combo! Perfect for busy weeknights, game day, or when nobody wants to cook. Order on www.TheNuggetSpot.com.
    Fried Chicken Ice Cream Sandwich: Our signature Spicy Sandwich topped with Chipotle Ice Cream made by Zita's exclusively for The Nugget Spot

    See all

    Fried Chicken Ice Cream Sandwich: Our signature Spicy Sandwich topped with Chipotle Ice Cream made by Zita's exclusively for The Nugget Spot

    Big Chicken - salad - Updated August 2026

    Loading...
    Loading...
    Loading...