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Big Bully Turf

3.6 (33 reviews)
Closed 8:00 am - 2:00 pm

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Services - Big Bully Turf

Artificial turf cleaning

Artificial turf infill application

Artificial turf installation

1 More Service

Artificial turf repair

Big Bully Turf Photos

Recommended Reviews - Big Bully Turf

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The 15x45 ft section BB put in pet grade turf.
Sony R.

First off, they went above and beyond what we were expecting. It all started with Mike Zelke. Have done a lot of stuff at various homes I've owned, but when I say that this guy is second to none, I mean it. The team came out promptly as well and got the work done great and didn't leave a mess like you see anymore. The beat work we have had at the house ever. Thanks, Mike!

Burn Marks

Avoid Big Bully Turf - Poor Customer Service & Lack of Transparency We had a very disappointing experience with Big Bully Turf, and we want to make sure future customers are fully aware of what to expect before investing in their product. 1. Lack of Transparency on Turf Burn Risks - We were never properly informed about the potential for window reflection causing turf burn during the sales process. If this is a widely known industry issue (as they later claimed), it should have been clearly explained upfront so we could take preventative measures. Instead, we were left to discover the problem after installation, with no warning. 2. Poor Customer Service - When we reported the issue, it took over a month to get any real response. No one from Big Bully Turf ever came out to assess the damage in person. Instead, they sent us pictures over email and made a remote diagnosis, which felt dismissive and unprofessional. Good customer service means taking the time to assess issues properly, not just relying on past experience to make assumptions. 3. Lack of Accountability - While we acknowledge that we initialed a section about sun damage, simply signing a form isn't the same as being properly advised about how this could impact our specific installation. Given how common this issue seems to be, it should be a priority for Big Bully Turf to educate customers before they purchase - not after they experience problems. 4. No Real Resolution - Instead of taking responsibility for the lack of upfront communication, Big Bully Turf's only "solution" was offering to replace the damaged area at our cost. This is unacceptable for an issue that could have been avoided with proper consultation. Future Customers Beware - Since Big Bully Turf does not prioritize informing customers about these risks, we will do our part to make sure others know before they commit to installing their turf. If you're considering using this company, be sure to ask about window reflection and turf burn before signing anything - because they won't make it a priority to tell you. We hope this review helps others make an informed decision before choosing Big Bully Turf.

Putting green
Brandon J.

After shopping around I received 4 quotes on replacing my entire front and Backyard. The Brilliance Turf was literally three times the quality of everything I seen on the market. Obviously a woman's touch in designing the turf was the difference. Every company was between 12-13 dollars a foot however the process, material, and installation was next level at Big Bully Turf. The sales process was easy and no pressure. The only thing was Big Bully was 4 weeks out on installs but they don't subcontract so was willing to wait. When it came to the install Big Bully turf went way beyond the job I contracted for. During our install large roots were discovered under our dead grass. They had to rent a cutting machine and the job went from a 2 day to a four day job. I thought at any point I was going to get hit with an Extra charge but they never asked and just got the work done. I recommend this company and would give them a six out of 5 stars if I could. Thank you Carla for building such a friendly company. Jefferson, Kyle, and Matt knocked it out the park.

We recently had a designated dog area fenced in and installed pet friendly turf for our two large dogs. To say we are happy with the turn out would be an understatement. From the initial sit down with Whitney to discuss our vision to the final day of install we have had nothing but a flawless experience. Every detail was communicated to make sure we were 100% satisfied with the final product. I would definitely recommend Big Bully Turf to friends and family and we will definitely use them again!

Shout out to Big Bully Turf!! For years, our backyard has been a swamp ---rain or shine...it was never completely dry. We finally took the plunge and installed artifical turf and it's AMAZING. A grass picnic wouldve never happened. The kids and dogs are loving it!! Jackson and his team completely leveled and filled the swamp mess before laying the turf and it feels great and has already been through rain with no issues!!

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7 months ago

Extremely positive experience from the sales process, through the instllation and follow-up after install. A agreat group of teams.

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Ask the Community - Big Bully Turf

Review Highlights - Big Bully Turf

Our sales person Jefferson was so nice and not "salesy" at all the way most of these guys tend to be.

Mentioned in 3 reviews

Read more highlights

DFW Turf Pros - Backyard with turf

DFW Turf Pros

(6 reviews)

As of August 21, 2025, we are the proud homeowners with a "NEW LOOK" because we had DFW Turf Pros…read moreinstall artificial turf along our parkway along Greenville Avenue and it is amazing. The process started in 2017 when we shopped companies to replace natural grass and we didn't proceed as the pricing was just amazingly high for a very small 460 square feet project. The turf project is now complete because DFW Turf Pro's owner Marc made it so easy. We talked with several other turf companies and were pleased with their product offerings and pricing. We met Marc at the Dallas Home Show where he helped make the decision so easy by answering all of our questions and without hesitating agreed to upgrade the turf at the same price of a middle grade turf. He truly helped us make the the informed decision to proceed. Within 4 days the installation crew (a family of 3 and a close personal friend) arrived as arranged, were incredibly organized, friendly and diligently worked through the hot North Texas August heat until completion that included a perfect cleanup. Yowzer! May I suggest that you do yourself a favor and give Marc an opportunity to complete your wish list to complete your turf installation project? By the way, the DFW Turf Pros sign that was left for advertising purposes generated a lead the very same afternoon so another interested party is going to have an opportunity to get the turf that they want. David S - Dallas, TX

wanted to give a big thank you to DFW Turf Pros for coming to turf rescue. Had ties installed on…read moreApril 2025 by another company that will not honor their labor warranty! My turf had big wrinkles after only 5 months. DFW Turf Pros came out and fixed my turf!

SYNLawn Dallas - Ft. Worth - Thirsty Lion in Carrollton, TX - SYNTipede 243 artificial grass

SYNLawn Dallas - Ft. Worth

(32 reviews)

Wow were they quick to get their payment for the job, but I would recommend holding some of it…read moreuntil they complete and you FULLY inspect their work. They trashed my sprinkler system, didn't follow very clear instructions that were given re: capping sprinkler heads and left some gushing over the concrete. By the time I checked their work, it took over 16 communications (phone and email) to get them back out to fix their poor work. In stead of making it right, they told me fixing the sprinklers was my responsibility. They did pull the turf, so I could pay someone else to properly do the work, but AGAIN...I had another five communications to get them to come re-install the turf. Absolutely pathetic communication, horrifically unprofessional about follow up and would NOT do business with them again. The company is run by children that were not taught how to operate a business and clearly aren't supervised by any gown-up's.

After unsuccessful attempts with hearty sod, and being rebuffed by other companies because of small…read morespace, I found SYNLawn through Lowe's. No pressure at all: Benjamin was diligent about answering questions and follow through; Ivonne managed the details very well and sent a thank you card (nice touch). Beautiful install by Team Henry turned my yard into the favorite place that doggo and I wanted it to be -- it's so nice not to have a weedy mud pit after rain. SYNTipede is cool, cushiony comfortable for paws and bare feet!

Big Bully Turf - artificialturf - Updated May 2026

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