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    Big Bully Turf

    3.7 (38 reviews)
    Closed 8:00 am - 6:00 pm

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    Services - Big Bully Turf

    Artificial turf cleaning

    Artificial turf infill application

    Artificial turf installation

    1 More Service

    Artificial turf repair

    Big Bully Turf Photos

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    Reviews With Photos

    Front Yard fully turfed.
    Erin W.

    Big Bully Turf took care of our Turf needs and we are thankful. My husband, kids and I can't stop talking every time we see how green and lush it looks. The turf was coordinated well, installed quickly (I think total time was roughly 2.5 days total) and they did a great job. Professional team and crew, friendly, informative, and altogether great service. Thank you Big Billy Turf.

    Grass and our happy pup
    Tracy M.

    The whole process was easy. They did an amazing job. We are very happy with the results. Only took a day, which is what they told us. And most importantly our dogs love it !!!!

    The 15x45 ft section BB put in pet grade turf.
    Sony R.

    First off, they went above and beyond what we were expecting. It all started with Mike Zelke. Have done a lot of stuff at various homes I've owned, but when I say that this guy is second to none, I mean it. The team came out promptly as well and got the work done great and didn't leave a mess like you see anymore. The beat work we have had at the house ever. Thanks, Mike!

    Burn Marks

    Avoid Big Bully Turf - Poor Customer Service & Lack of Transparency We had a very disappointing experience with Big Bully Turf, and we want to make sure future customers are fully aware of what to expect before investing in their product. 1. Lack of Transparency on Turf Burn Risks - We were never properly informed about the potential for window reflection causing turf burn during the sales process. If this is a widely known industry issue (as they later claimed), it should have been clearly explained upfront so we could take preventative measures. Instead, we were left to discover the problem after installation, with no warning. 2. Poor Customer Service - When we reported the issue, it took over a month to get any real response. No one from Big Bully Turf ever came out to assess the damage in person. Instead, they sent us pictures over email and made a remote diagnosis, which felt dismissive and unprofessional. Good customer service means taking the time to assess issues properly, not just relying on past experience to make assumptions. 3. Lack of Accountability - While we acknowledge that we initialed a section about sun damage, simply signing a form isn't the same as being properly advised about how this could impact our specific installation. Given how common this issue seems to be, it should be a priority for Big Bully Turf to educate customers before they purchase - not after they experience problems. 4. No Real Resolution - Instead of taking responsibility for the lack of upfront communication, Big Bully Turf's only "solution" was offering to replace the damaged area at our cost. This is unacceptable for an issue that could have been avoided with proper consultation. Future Customers Beware - Since Big Bully Turf does not prioritize informing customers about these risks, we will do our part to make sure others know before they commit to installing their turf. If you're considering using this company, be sure to ask about window reflection and turf burn before signing anything - because they won't make it a priority to tell you. We hope this review helps others make an informed decision before choosing Big Bully Turf.

    Putting green
    Brandon J.

    After shopping around I received 4 quotes on replacing my entire front and Backyard. The Brilliance Turf was literally three times the quality of everything I seen on the market. Obviously a woman's touch in designing the turf was the difference. Every company was between 12-13 dollars a foot however the process, material, and installation was next level at Big Bully Turf. The sales process was easy and no pressure. The only thing was Big Bully was 4 weeks out on installs but they don't subcontract so was willing to wait. When it came to the install Big Bully turf went way beyond the job I contracted for. During our install large roots were discovered under our dead grass. They had to rent a cutting machine and the job went from a 2 day to a four day job. I thought at any point I was going to get hit with an Extra charge but they never asked and just got the work done. I recommend this company and would give them a six out of 5 stars if I could. Thank you Carla for building such a friendly company. Jefferson, Kyle, and Matt knocked it out the park.

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    5 days ago

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    6 months ago

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    1 year ago

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    8 months ago

    Extremely positive experience from the sales process, through the instllation and follow-up after install. A agreat group of teams.

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    Ask the Community - Big Bully Turf

    Review Highlights - Big Bully Turf

    Our sales person Jefferson was so nice and not "salesy" at all the way most of these guys tend to be.

    Mentioned in 3 reviews

    Read more highlights

    SYNLawn Dallas - Ft. Worth

    SYNLawn Dallas - Ft. Worth

    4.3
    (33 reviews)

    I contracted Synlawn Dallas-Fort Worth To install almost…read more2000 square feet of synaugusten 347. I chose Synlawn because they are the manufacturer and they have a great warranty. Less than two years after installation, lines begin to form in the turf. I called synlawn and told him about the problem and they promptly set someone to inspect and photograph. In a short time they informed me that they were going to install a whole new turf. Well they did and the turf looks new again. I am glad I chose Synlawn to install their turf. I believe you can't go wrong with a company that stands by their product.

    Wow were they quick to get their payment for the job, but I would recommend holding some of it…read moreuntil they complete and you FULLY inspect their work. They trashed my sprinkler system, didn't follow very clear instructions that were given re: capping sprinkler heads and left some gushing over the concrete. By the time I checked their work, it took over 16 communications (phone and email) to get them back out to fix their poor work. In stead of making it right, they told me fixing the sprinklers was my responsibility. They did pull the turf, so I could pay someone else to properly do the work, but AGAIN...I had another five communications to get them to come re-install the turf. Absolutely pathetic communication, horrifically unprofessional about follow up and would NOT do business with them again. The company is run by children that were not taught how to operate a business and clearly aren't supervised by any gown-up's.

    Big Bully Turf - artificialturf - Updated June 2026

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