1. Big Brothers Pest Control

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Anna, TX

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Big Brothers Pest Control

5.0 (7 reviews)
Closed • 7:00 am - 7:00 pm

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1 year ago

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2 years ago

Taking great care of our property and much more thorough and investigative than any previous pest control. So glad we have them.

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1 year ago

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1 year ago

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3 years ago

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7 years ago

I was a customer for 12+ years and they always did a great job with an excellent focus on customer service!

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7 years ago

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Paragon Pest Control - Whether you're dealing with termites, ants, or any critters, we bring you service with a personal touch.

Paragon Pest Control

(122 reviews)

Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

We just had our first service by Paragon Pest Control, having switched from a national brand we…read morehave used for more than 20 years. Paragon is in a league of its own. From the person that took our intake, Terry, until the time of the service, the communication has been polite, thorough, and useful. There were no hard sell tactics. I now know why. There is no need. Shaquille J was the professional that did our pest control work for us today. I think that the best thing I could say about him is that I would be proud were I his father (my kids are his age). In his work, he was thorough and knowledgeable. He even went out of his way to get behind things I had inadvertently placed in the way. As a person, he is special. He is exceedingly polite and well spoken. He listens very well. I also appreciated his patience. My wife and I basically told him the same story about our concerns without knowing he had been told by the other. He politely listened, asked appropriate questions, was appreciative of the info, and did not let on that the conversation was a rerun (though, admittedly, my wife's was more detail rich). I am grateful for the professionalism and kindness shown by the employees of this company. That speaks well of owner/management also as it is clearly a culture that values good work and customer service. I was a little reluctant to change services because we liked our previous company's technician. We were not fond of the business side of that national company, but sometimes 'the Devil you know is better than the Devil you don't." In this instance, that maxim does not hold. I am so delighted we finally made the switch of companies for pest control. I encourage you to give Paragon Pest Control a call if you anything less than delighted by your current service. Thank you Paragon Team.

EcoArmor Pest Defense

EcoArmor Pest Defense

(17 reviews)

Devin (EcoArmor Pest Defense) always does a great job! Very thorough, friendly, and willing to…read moreanswer any questions we have.

I find it impossible that those are true ratings from customers.....I had them service my new home…read morefor 6 months. I continued to try and give this company every opportunity to act professional, show up on time and actually do what they were hired to do. They have never been less than an hour late to my property and they serviced it approximately every month. Not one time did they show up when they stated or even within an hour past the window of time they stated. Anything that is beyond their eye level, gets missed. I had to constantly call back and have them come back out to service it a second time because the wasp nests and other insects had nests right on the walls or lower roof line, skipped the nest 3 times even though it was pointed out on multiple occasions. I recently decided to give them another opportunity, the rep showed up 1 hour 30 minutes later than the time he had sent me saying he was 30 minutes from my house. Missed several hot spots. Since he was late beyond 1 hour 30 minutes, I dismissed the tech and will never use this company again. Lack of professionalism, doesn't seem to care about having customers wait at times 3 hours beyond scheduled time window in the past, they obviously don't care or learn from their mistakes. Hire a professional company that can communicate when outside the window by hours or a company that cares since the owner / president doesn't give a crap. Hire them and you'll experience the same garbage. Everyone in this community experienced the same as I have and fired them. They have no customers left in the community when they had many...Good luck if you hired them, you've been informed!!!!!!

Big Brothers Pest Control - pest_control - Updated November 2026

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