Don't believe the hype -- they were awful.
We had a party with about 60 people and chose Big Boyz based on:
1) Positive reviews here.
2) They have fresh flour tortillas as an option.
3) They were available when our first choice was not.
The guest of honor cannot eat red meat, so chicken was our first choice and the first thing ordered. We also ordered carne asada and carnitas for variety. Of course, we were excited about fresh flour tortillas to be made on site, at a cost of $1.85 extra per person.
We sent in our order in clear detail and paid the deposit in advance. I then updated them with the number of people, which had grown with more RSVPs. When it came time for the party, a bunch of people could not make it so we paid for about 12 more people than were there.
Three people arrived to set up at the same time as the churro vendor we hired, who was starting an hour later (5 stars for those guys, BTW). Supposedly their prep table broke so they borrowed a couple little ones we had.
They were on time, but I was busy and didn't try the food for an hour or so. All they had was carne asada, carnitas and corn tortillas. I asked about it, and THEY FORGOT the chicken and fresh flour tortillas. That's not cool. They didn't even have regular flour tortillas. Why would they have three people working if one isn't making tortillas?
The guest of honor had carnitas, assuming it was chicken. It was not.
As guests were giving up on the tacos (which were almost completely out), someone brought over a little chicken. Too little, too late. It was 15-20 minutes before they were finished serving for the night.
So, there were three people working a normal taco stand. One cooked, one plated the meat on a corn tortilla (yuck), and one put toppings on the tacos.
The carne asada was very dry. We live in the South Bay and know better. This was the worst carne asada I can ever remember having. The carnitas was OK but fatty.
Some people got chicken tacos in the last few minutes because the other food had almost run out, and not everyone eats beef or pork. Even with paying for at least 12 more people than showed up, they ran out of food, except for the scraps. I fully would have expected lots of leftovers, but maybe because they had only 2 of the 3 meats until the end, we got shorted.
We were severely disappointed, but I didn't want to make a fuss about it during the party. However, when packing up the crew handed me the phone to talk to management. I stood there for about 20 minutes going back and forth with them about the bill while guests were leaving. They wanted to credit me for $30 for their mistakes. Seriously? On a $700 bill where they forgot over 1/3 of the order?
They would not leave until full payment was made. They said the owner would contact me on Monday to settle the bill. He did not.
I was left with a greasy mess when they left (just in back; not where the guests were). It had just been power washed, but after the party it was greasy and had chunks of food. When I mentioned that to the owner, he denied it. He had never even seen it, so that gives you an idea of what you may have to deal with.
To summarize our experience:
1. They forgot to bring chicken.
2. They forgot to make fresh flour tortillas for which we paid extra.
3. We supplied them with tables once the party had started.
4. The meat was overcooked and dry.
5. They left a mess, then the owner denied it.
6. I spent time haggling over the bill during the party, and I still had to pay the whole thing before they would leave. They said the owner would contact me the following Monday, but he did not.
If you want Big Problems, then go with Big Boyz. read more