This had to be Chris's first job working with the public because the customer service experience…read moremissed a basic principle. I've never been in an establishment where the customer standing at the check-in/check-out counter was put on hold simply because the service desk phone rang. The person who took the time to come into your business deserves your full attention until their transaction is complete. If the phone rings, politely place the caller on hold and finish helping the customer who is already in front of you. This isn't my first visit to HK-KTM, and my previous experiences have been much better, so I'm not going to judge the entire business based on one interaction. I'm chalking this up to a new employee who hasn't yet learned that great customer service starts with taking care of the customer who's standing right in front of you. A little coaching on customer service etiquette would go a long way. "RA" welcomes you!

Purchased a motorcyle, rightoff the floor, it had issues. A week later and still not fixed. I…read morebought it new and haven't had it since I purchased it. Went in on Saturday and was told it would be ready that afternoon but not to go, they'd call me. Never heard anything from them. This is my second purchase from them, but it will be my last.

I had an issue with my 2022 R1250 GSA while on a long ride and called and talked with Rick in…read moreservice. His customer service skills are outstanding. He was accommodation, thorough and very pleasant to deal with. After troubleshooting the problem with me over the phone, Rick ordered the part I needed without hesitation. Outstanding service! I would highly recommend taking your bike/toy to Powersports of Modesto.

If you're in Modesto and looking for some Powersports fun, stop by Powersports of Modesto for…read moremotorcycles, gear, sea-doos, swag, and more! Big show room, even more inventory in their back storage! Awesome store, amazing staff! Can't wait to go back!

After looking around for a beginner dirtbike for my 10 year-old son I explored all avenues from…read morevarious different resources local and online. I found this location and dropped by to have a general idea of what to expect stepping away from the named brand inventory. For me, I basically got a 70cc with full gear for the price of just a named brand 50cc pit bike. I love stretching my money and if you just want to get out their and ride (why not) see if you enjoy the hobby then perhaps move up in scale. If your balling on a budget swing by you may think twice especially if your just starting out for yourself or the kiddos. Hope to see you on the track on your new toy!!

Came to this business knowing they took over the shop at Carnegie so I felt comfortable coming here…read morefor a simple service (carb tune). I had spoken to a worker there who was very knowledgeable and great with customer service. I told him about what I needed and he told me they would try to work with my carb but if not they would order the one they use and ensure it ran right. He gave me an estimate that I felt was reasonable including the possibility of a new carb from them. Went to drop off the bike and that day a completely different service person took over the drop off which I felt was kind of weird since I had talked to the other individual and pretty much thought he would be working on it. Anyways, I had to explain the issue I had over again and instead of giving me the same price quote the individual gave before he said " what's your budget". Mind you, I just needed the bike to have the carb tuned to stay running which I couldn't achieve myself. It's not like I needed a full engine or top end rebuild I felt that question was pretty inappropriate for a tune. Additionally, he kept trying to upsell me on oil change spark plug (which I had just done myself ) and battery which was not what I was there for. The bike was there for over a month and had issues arise That wasn't an issued prior to me dropping off the bike however conveniently I had to pay for the oil change ($59 for a bike that uses less than a quart of conventional oil ) and spark plug. I agreed to pay just because I wanted to get my bike back the way I dropped it off and didn't want to risk the " we recommended this and you declined" if something happened. I got the bike back and once I was home it was missing screws on the airbox and also the airbox bracket to secure to the frame. This could have been catastrophic to my engine if it came apart and the engine sucked in dirt. I don't want to get anyone in trouble or talk bad about this business because for the most part I feel like they mean well. However, I feel like they need to work on being meticulous and returning the customers bike the way they received it

Great Harley Davidson store in the outskirts of Modesto, that has a wide variety of motorcycles,…read moreapparel, decor and other Harley Davidson themed items! We found a beautiful road glide here for a reasonable price, and everyone we encountered was super friendly and helpful along the way! Highly recommend this Harley Davidson location!

Everything.. The People and Especially the workers at Mitchell's HD. So friendly and Professional…read more I Will try to Attend all Events if im available..Thank you for All You Do for the biker Community and for supporting the Modesto ca.

These guys were very friendly and extremely knowledgeable. Helped me price out a larger windshield…read more Took the time to learn about the bike I owned and they type of riding I did.

Huge selection of big kid toys. After months of research the make and model was determined…read more Ryan and Elk Grove Power Sports came through with a great price on an awesome Can Am. Loaded up and heading straight to prairie city to try it out. Big Thank You to Manager Joe as well. He let me know he is a big supporter of youth activities. Mentoring and coaching the youth of our community is supported by Elk Grove Power Sports. We thank you for helping with the purchase. And helping the youth stay active.

I had my 2021 Indian bobber fixed here . Great communication from the owner. Always let me know…read morewhen the things we're gonna take longer but greatly appreciate all the communication. Got my bike fixed real quick. I called around 15 shops no one would work on my bike but this place took it and I'm grateful for that. I totally recommend to bring your bike here they know their stuff!

The guys from Modesto Cycle Service recommended me to this shop for all my Harley needs. I'm very…read morefortunate to have found Antonio. So far, he has been very helpful, fast, and reasonably priced. Thanks.

Oakdale has no shortage of talented folks, and these guys fit right at home…read more Check out their sweet work on their website, or better yet in their shop, by appointment. They know what they're doing and you wont be disappointed. Support local.

I almost never let anyone work on my Shovelhead that I have owned for 30 years. Been thru the…read moreentire bike front to back myself and know just about every nut and bolt. Had an issue that I just could not figure out, broke down and took it to this shop. These guys treated my bike and myself with the attention I hoped for and went over and above figuring it out. Very happy with the shop and would not hesitate to use them again.