My son went here for 2 or 3 months. We liked the time that was available for lessons and there was…read morealways plenty of seats available. The atmosphere is good and the staff is nice but our son made no progress. He struggled to separate and there was no guidance on what to do or attempts to assist weren't initiated until more than half of the session was over. In his brief time in junior 1, all our kid did was throw things in the water, shimmy the wall, and splash at the instructor. There was one day we had an elmhurst sub and that's when we saw our kid actually practicing kicking and back floating.. so we left shortly after that to go to the elmhurst location.

Coach Luke and Coach Malik are fantastic! They have done a great job motivating and encouraging my…read morekids.

Kristi is awesome! My wife and I enjoyed working with her for our swim lessons. She is a constant…read morepro and works with you until you establish and perfect your fundamentals in the water. Thank you for all your help!

The best kept secret! I took two of my kids to see Kristi. My youngest son turned 10 and for some…read morereason we never really got to the point where he was fully swimming. Group lessons were really not a great fit at this point, because he was embarrassed to swim with kids much younger than him. I found Kristi online and gave her a call. She was so easy to talk to, totally got what I needed and told me to bring my older daughter at the same time to see if she needed help, too. After two sessions my son is swimming, neither kid is holding their nose or cares about having their face in the water and they are so much more comfortable. I couldn't be happier. The pool / facilities are super clean, parking is easy and she's so much fun - the kids love going there and think Kristi is the greatest person on earth! If you have a kid who's a tad nervous about water or not good in group settings, give Kristi a call. It's absolutely worth it.

We have been bringing our daughter here for exactly 1 year now. During the summer break last year,…read morewe decided to shop around for swim lessons.I came here and Claire greeted me the moment I open the door, they showed me around and gave a brochure. I called them up the following day to schedule for swim assessment, Coach Ian help us and was very friendly (I heard he moved to another Bear Paddle location, we miss him!) I think most of the teachers are high school or maybe college student, not entirely sure but I like that they are not terrifying and they are very friendly with the kids. My daughter had Coach Marc, Kieran, Megan (there are 2 Megan in their facility and both was able to teach my daughter), I am missing another person. They have helped her move to each level. To my daughter getting into the pool is playtime and at the same she is learning new skills. The lessons that they offer are all basic, I think for older kids they offer like team training. If my daughter wanted to join competitions when she is older I will probably find another location, for now our goal is that she learn the basics. Those goals are being met at Bear Paddle. They recently change the set-up of their lessons: camps, clinics & sessions. I am not too happy as I was hoping my daughter will be able to do summer camp again this year. They have all summer camps in the morning and it didn't give us enough flexibility. I was force to enroll her in a clinic, (twice/week lessons). When she did the summer camps last year, she was able to move up really quick and she was able to memorize the form, kicks, etc. I understand their explanation on why they are doing the change but I think it only benefits the staff in terms of scheduling. Another improvement that they can probably do: (1) grouping the kids by their age & swim level (sometimes I don't understand why my 6 year old is swimming with a teenager already, the kid jumps into the pool and 1 stroke the kid is already at the end of the pool) (2) maybe add more showers and changing rooms. I don't know the other days but in the afternoon there are kids who all finished at the same time and the parents are like scrambling to reserve a shower or changing room. Other than that, I love this facility. My daughter has learn how to swim, she is no longer afraid to jump into the pool (thanks coach Kieran) and she met new friends too!

My son came in knowing nothing about how to swim and he is quickly becoming a really good swimmer…read moreevery one is so friendly I keep recommending them to my friends and family and they are also swimming there I love it and the coaches do so great at helping the kids and working at their pace if they are have a bad day of need a gentle approach

It seems that some of the people on here don't appreciate diversity. I am not one of those people,…read moreand this YMCA isn't that kind of place either. When you come here you are going to see many different types of people from different places and walks of life. It is pretty amazing if you ask me. If you only like to frequent places where people are white, maybe try working out under that rock you came out of. The facility is clean and the staff is very friendly. They have daycare services for free while you are working out. They have "Parents Night Out" nights once a month too I think. The classes are well organized and fun. My children have participated in swim lessons, dance and ballet lessons, and Tae Kwon Do. All of them are amazing and my children had fun while learning something new. Swim lessons are by far the most effective than others in the area. My children took lessons elsewhere for months and were only able to achieve floating. They took a few lessons here and were already seeing progress. They have a large pool, a sauna, a hot tub, and a steam room! It is nice to be able to sit and relax a little after my workout before picking up my kids from the child-care center. They also have open swim hours in the morning and evening which is nice for our hectic schedule. Overall, this is an amazing place, and extremely affordable for the entire family. Highly recommend.

Terrible! They advertised that they have a Naperville fest on 23 rd August with petting zoo and…read moreeverything fun for kids, we drove here 30 min and turned out there is nothing here! They told us here already that they did not get permit to have a petting zoo, online there was no notifications! They are just liars, do not recommend!!! Waste of time!

We enrolled in a NTC tournament. We were first told that my son was on alternate, later they…read moreexpanded the draw from 8 players to 16 players, and notified us that we were promoted to the main draw. The tennis tournament fee of $90 was charged and confirmed. Before the game, when I was checking the schedule, I found my son was not on the draw, he was put back to alternate without any notice. I had to contact NTC to understand why. Then I was told sorry for the confusion you are alternate. It looks like they changed back to 8 player draw without any notification. And I was refunded $75 out of $90 I paid, as the rest $15 was processing fee?!!! Please be cautious about joining any NTC tournaments, other parents who were selected said, the tournament was poor managed and waiting time is really long for already accepting more than the capacity.

Great team but pool hardly taken care of vending machines work sometimes bathroom is disgusting but…read morevery nice

This fitness center offers so many different fitness opportunities starting with plenty of workout…read moreequipment to workout on your own or with a trainer. There are multiple free classes, three pools, whirlpool, sauna, and steam rooms. They offer childcare for the young parents that want to workout. I'm a morning person, so it is refreshing that the front desk staff greet you with a smile and genuinely make you feel welcome!

I always have a great experience at this heath club. The people who work there are helpful and go…read morethe extra mile.

Drove past a million times, played tennis here for the first time last week. Nice club, has…read moreeverything one needs and a hometown feel. Plenty of Courts, and instruction for the kids. Climbing wall, and I think I smelled a pool. Well lit, and well run. As I play more tennis, I'm sure I will be back.

The classes I signed up fot were over-priced, for what they were touted. I was looking for the…read moreconvenience of location, but could do without the egotistical manager. Looking elsewhere for classes going forward. You get what you pay for doesn't apply here. Shop around and perhaps other managers aren't as much of a problem.

The BEST swim instruction in the Fox Valley. Over the last 6 years my son has taken swim lessons…read morefrom several different pools, but DUPAGE gives lessons that focus on PROPER TECHNIQUE and CONDITIONING, and really prepares their swimmers for swim team. They also have a GREAT make-up policy. This has been a sore spot for such a long time with us. If my son got sick he could miss 2-3 lessons in a row. Other places will not let you make-up more than 1 lesson per session, and so those were wasted lessons & $$$'s. Extremely frustrating! The facilities are not the newest and they do get very crowded on weekends. However, for REAL swim lessons this is the place to go & to stick with!

This is an indoor swimming pool offering public lap-swim hours on weekday mornings and afternoons…read more I visited once for approximately 15-20 minutes in January. I understood that I was paying $20 to try the pool and have access for the month. I quickly completed the paperwork, provided a payment card, changed into my swimsuit, and swam a few laps before the open-swim period ended. Life became busy, and I never returned. I assumed I had simply paid $20 for a month I did not fully use--no big deal. Many months later, I received an email stating that anyone who did not want to continue for September needed to cancel by the deadline. Because I had not typically received emails from them and was unaware that I had an ongoing membership, the message seemed odd. After some confusion, I registered for their online portal to see what was happening and discovered they had been withdrawing money every month since January. Those few laps ultimately cost me $160. I understand businesses may offer automatically recurring memberships and that customers are responsible for reading what they sign. However, I did not leave that one brief visit with a clear understanding that I had enrolled in continuing monthly charges. Considering that I never entered the facility again, I hoped management would at least listen to my concern, review the circumstances fairly, and consider some form of resolution. Instead, the response I received was dismissive and unnecessarily hostile. There was no meaningful acknowledgment that I had visited only once, misunderstood the arrangement, and paid for eight months of access I never used. They sent a copy of the document showing my initials and the cancellation policy, refused to consider any refund, and ended the exchange with, "Will there be anything else?" Only afterward did I read the reviews, wishing I had seen them before ever visiting this facility. Judging from so many other customers, the behavior I encountered appears to be shockingly common. The management was callous and downright hostile. I strongly recommend reading the reviews and thinking very carefully before entrusting some very unprofessional people with your financial information. It is incredibly unfortunate that a small community pool is managed with such a deeply troubling approach to customer service.

Our kids have been students at the goldfish swim school in Plainfield for a couple months now and…read morewe really enjoy it there. They are very informative, they take their time with each child, and the swim instructors are all so friendly. My 3 year old was so upset the other day when his normal instructor Miranda was off because he absolutely adores her! She is wonderful with the younger kids! Needless to say, her replacement did an excellent job and my son was smiling ear to ear in no time. I certainly understand all the concerns with COVID but if you are on the fence about coming here, I can assure you that they do everything possible to keep the place clean and safe. Masks are required for everyone, they are constantly wiping down every surface, the changing rooms are cleaned between each use, temperatures are checked upon entry, etc. They don't cut any corners!

My 3 year old daughter has been taking swim lessons at Goldfish since she was 9 months old and…read moreabsolutely loves it! She looks forward to it every week. We've had several different swim instructors over the years and most have them have been great. She currently is in Fiona's class and she is amazing with the kids! You can tell she sincerely loves what she does and my daughter has made so much progress since joining her class.

Love Sharks swim club! All the coaches are great - I really appreciate their honest opinion on…read morewhere my daughter is skills-wise. I have asked several times if I should buy extra lessons to supplement her team practice (total opportunity to upsell me and charge me more! Ha!) but I always get an honest and fair answer. Perfect combination of great national level swimmers to look to and beginners to help. The small size means individualized attention too. Come try out!

Our son has been swimming with the Sharks for over 6 years and still enjoys it. Through intense…read morepractices and tough love, the coaches provide not only technical and developmental swimming skills but confidence, inspiration, and motivation! We are proud to be a part of the Sharksswimclub community! ‍‍‍‍