This company is run by a SHYSTER! Under delivers, cuts corners and does not do what he say's he is willing to do. Adds costs after quoting the job, while the workers are doing the job. The tree cutter's are unsupervised for the majority of the day and cut your tree's to where you say, OMG! WTFK? What are you doing? You just ruined my tree!!! This SHYSTER does not care about you, your tree's or property! He wants his cash and will never return to complete unfinished work promised. Never pay this guy until the job is complete! If you do, you will never see him again! He demands cash payments only! That should tell you something. read more

Ris Desoto I was quoted a price of $ 675.00 .When I would point out things that need to be cut the guy would keep raising the price. I ended up paying $ 920.00 total.The work was not that good,they left limbs hanging downward.I would not recommend them to a friend and I would not use them again. read more

Big Bird Tree Service did an amazing job on cutting this huge tree that broke with the storms that passed by on Tuesday. They are very thorough, took all safety measures to make sure the job was well done and they are extremely reliable. From Mr. Philip to his guys doing the job on site and all the way to his staff they are all very professional and kind people. If anyone needs any tree work, trimming, stump removal, etc, I highly recommend Big Bird Tree Service. 5/5 stars for sure!!! read more

They're not bad, but certainly and def not good. I called and after playing phone tag with them for 3-4 days I asked for three things 1) A quarter cord of fire wood 2) An estimate to mulch my gardens, 3) The removal of ivy off of my house. So what happened? They sent me a "bid" for the firewood. A "bid" that I had to sign and return. You'd have thought I was rebuilding a family room?! Just list your prices and tell me when you'll be here. Ultimately their bid for firewood was reasonable. I accepted. The other things I needed?. I got nothing, zero. They said someone would come by to estimate the work, they even gave me a day and time, but he never showed and I got no reply to my follow up inquiries. read more

It started off okay, until I had asked them for a tree for my front yard only to find out it wasn't a tree at all! It was shrub! I went back and forth with them to come to some fairness in the situation, but to no avail. I will never use them again, or recommend this company . I live in a HOA governed community so I am in violation having a shrub instead of a tree. I have to hire another company to fix this mess, who are changing $300 less than what i spent with this company. Use them at your own risk. I was also told it would be illegal to put a tree in my yard near the water line and sewer clean out. Speaking with the new company, I was told that is not true. Very disappointed. In addition the office rep was so rude, another reason I would not recommend this company.​ read more

Big Bird Tree Service - The shrub they told me was a tree. - Tree Services Near Me - Dallas, Texas

Big Bird Tree Service had help us out before and we knew they did great work. We called, they came out and gave us an estimate which was very fair. Within a few days, a crew came out to do the work. My trees never looked so good. Hard working and friendly crew who took care of the trees and hauled away the mess. I highly recommend this company to anyone who needs work done on their trees. Mr. Phillip God Bless you and the company. We will keep your number handy. read more

Oh, where do I even start with Big Bird Tree Service? Let me tell you, if you're into broken promises and a stellar display of incompetence, these guys are your dream team! They sent in contractors promising the moon and the stars, but surprise, surprise! They conveniently forgot about the branches on the roofline and wireline. Oh, but don't worry, they assured us they'd handle it. Cut to the invoice: "Oops, sorry, the roof was too high for us." Classic move, right? And guess what? They left the branches up there as a bonus decorative touch. How thoughtful! And customer support? More like customer "we-don't-give-a-fig." Good luck getting any help from them. It's like talking to a wall, but less helpful. If you're in the real estate space and you're thinking of hiring these magicians of mediocrity, think again. I wouldn't recommend them if my life depended on it. Seriously, steer clear unless disappointment is your thing. Big Bird Tree Service: Where promises go to die and branches go to chill on your roofline. read more

I called BigBird Tree Service to remove three stomps and two bushes troublesome in my front yard. The free estimate was Reasonable, workers was friendly and professional and got the job done quick. After they was done they made it seem like the trees never existed. I definitely be hitting them up for tree service for my backyard. Ty read more

Big Bird Tree Service - No tree stomps or bushes - Tree Services Near Me - Dallas, Texas

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I had a live oak and 4 crepe myrtles that need to be lifted, thinned and trimmed. Big Bird Tree Service had just trimmed trees in our neighborhood and it looked like they did a great job. I called, they came out and gave me an estimate which was very fair. Within a few days, a crew came out to do the work. My trees never looked so good. Hard working and friendly crew who took care of the trees and hauled away the mess. I highly recommend this company to anyone who needs work done on their trees. read more

I hope we never have to use an emergency tree removal service again but if we do we will not hesitate to call Big Bird Tree Service! We woke up to our tree likely hours away from falling on to our house and separate garage. As we scrambled to find someone to help, we were lucky to stumble upon this outstanding family run company. Big Bird Tree answered our call and promptly had someone out to assess the damage and a team ready to remove the tree within 2 hours. They were upfront on the cost which was incredibly fairly priced. As the team arrived, another storm started to roll in but this company worked as much as possible through the rain to remove the most potentially destructive branch over the house before it started to lightening. They returned the next day to take down the remainder of the tree and later to grind down the stump/and remove all debris. We cannot speak more highly of Phillip, his team and the company overall- kind, hardworking, and truly lifesavers for us!! We will recommend them to everyone moving forward! read more

NEVER NEVER NEVER NEVER NEVER USE THIS COMPANY FOR YOUR TREES On Friday, July 21, 2023, I discussed triming two branches down 3-4 feet from tips of branches of an American Elm Tree in back yard. I was very clear to discuss that I only wanted a few feet 3-4 taking from two separate branches and no more. I discussed cutting down an Maple tree in the front yard. I said that I would call to discuss on Monday, July 24, 2023. On Monday, July 24, 2023 this company was repeatedly calling me on the phone for my business. I sighed the contract for the items listed above. No date or time was set or discussed by the company or my me on either, phone, email, text or letter. I did not hear from them until about 12:30 P.M. Tuesday, July 25, 2023. I was in a doctor's appointment and I did not take my phone with me to the appointment. When I was done with the appointment, I listened to my voicemail and this company called to say that they were at my house trimming and cutting down my trees. Obvioulsy they were there without my prior permission or knowledge. I said, "Stop doing anything, I am on the way." When I arrived about 15 minutes later they were still cutting on my trees. They never informed or discussed with me directly that they would plan to be there that day or at that time. They just took the liberty to begin the work without my knowlege or permission to even be on my property. As a result, they butchered the tree in front. The American Elm in the back has three very large limbs cut to the trunk. I am now without my privacy from the back side, across the alley neighbor who has a 20'x20' big screen TV in his back room. I feel like I am in a drive in theater in my back yard after my tree has been disfigured. NEVER NEVER NEVER NEVER NEVER USE THIS COMPANY. They are not interested in you or your trees. They are only interested in money from you and that is all. The owner Philip texted, too chicken to discuss on the phone, suggested that I owed him money after this mess he made of my trees and the rudeness to come to my property without my permission or knowledge. Take if from me, this is a disaster company. Mr. Philip uses his fake religion to make himself seem better than anyone else. After he did this to my yard and I complained, he called me a liar and told me, " the Lord is watching." How rude and insulting Mr. Philip is to me and the Lord! Never Never Never use this company. . read more

A person came after I called to give me an estimate. He gave me a range from $500-675 for the work. He said a crew would come the next day. No one came. I called the office with this issue, and the man who gave the estimate sent me a weird text. I told him his text was weird and to cancel my appointment. He texted me at 6:15 the next morning. I was desperate because of a code enforcement notice I had, so said come. (Who texts people at 6:15 in the morning) The crew boss charged me the high end of the estimate with no explanation, which didn't make sense, since the estimator said the high end was if they ran into problems. Call me crazy, but how about the person I show around my property with instructions show up on the work day for five minutes? Oh, and they stuck an ad sign in my front yard without asking me. Not cool. I threw it in the trash. read more

They had firewood during the cold snap & they loaded our truck!!! I highly recommend them!!!

I needed emergency tree and bush removal to have a water leak repaired. They sent someone out quickly and did the work promptly.

Enjoyed the work done by these guys. They were so communicative, friendly, and hard working. They even came back a second day to make sure everything was taken care of. Really appreciated their services and I will be using them again. read more

I found them on Yelp. They answered within minutes. And they delivered the next day, which was CHRISTMAS EVE. This company is teriffic

Guys were very knowledgeable and fast! Huge job for them, as they cleaned out 5 large pecan trees, took down a medium size one and cleaned out a very large Red Oak. Thank you Philip and Carlos, and the rest of the team at Big Bird Tree Service! You guys ROCK!!!!! read more

I called Big Bird Tree Sevice at the recommendation of a friend and I couldn't have been more satisfied. I needed a very large, very dead Hackberry tree taken down because it was threatening to fall down. I called at 5:30 pm and they were there at 6:30 pm! They took down the tree and removed all debris in what seemed like record time! I highly recommend them. read more

I am president of an Condo HOA in the Oak Lawn area and decided to give them a try for some tree trimming after seeing the great job they did at our office complex. We have about 30 trees, and the work they did was great. I was very satisfied with their work, and they made certain to follow up and make sure we were pleased with the results. Great customer service, great pricing, great work. I will not hesitate to use them again and wholeheartedly recommend them! read more

We called for a quote last Friday and Mr. Philip came over that same day. He was very knowledgeable, punctual, professional and he gave us some very good advice. He gave us a reasonable quote which we agreed to and here we are, three days later our trees are gone, trimmed & we have a lot of ready to use firewood! The team who came over were very professional & they left our property much better than they found it. They really went above and beyond! We would whole heartedly recommend Big Bird for all your tree service needs. You will be as impressed as we are. read more

My husband and I recently moved into a new house, with a couple of trees and a stand of red-tip photinias that were too close to the foundation. They had to go! I contacted one service who didn't show up for their morning appointment, but came by in the evening while we were away from home, mowed the lawn, and left an invoice. (?!) After a scathing phone call to the owner, he came by the next day to give a quote on the tree service. I paid him for the lawn service, just so there would be no loose ends between us, and was glad to see him leave. Another service gave a competitive quote, but subjected us to what we felt was extreme hard-sell on other services. Then it was Big Bird's turn. Bryan came by on the dot of his appointment time. He was knowledgeable and pleasant. He answered all our questions and gave a quote that was a little higher than the other two, but ended up matching the price. The work was done the day after I called to give them my business. They returned the next day to grind the stumps down. They removed all the wood, per our agreement, and didn't do any damage to the house, garage or yard. As my husband and I couldn't be home when the trees came down, the work crew contacted me to make sure they cut the correct trees. I've never had to have trees removed before, so this was an extremely stressful decision. They were very clear on that before they began, which gave me great peace of mind. Everyone I came in contact with at Big Bird, from the office personnel to the work crew leader, was courteous and professional. Best of all, they did what they said they'd do, when they said they'd do it, for the agreed price. I highly recommend this company. read more

prompt service, final cost was at low end of estimate, excellent work. highly recommended.